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Service Center Manager Jobs in Enfield, CT (NOW HIRING)

VIOC

Service Center Manager

Chicopee, MA · On-site

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

European Wax Center

CENTER MANAGER

Southington, CT · On-site

As a Center Manager, you will have the opportunity to develop a team of guest service associates and Wax specialists and help them achieve their personal best. Additionally, your open and supportive ...

GT Independence

Contact Center Manager

Southington, CT · On-site

The Contact Center (Program) Manager manages an operational unit based in Connecticut supporting ... financial services for individuals who rely on home- and community-based care, GT Independence ...

GT Independence

Contact Center Manager

Southington, CT

$70K - $80K/hr

The Contact Center (Program) Manager manages an operational unit based in Connecticut supporting ... financial services for individuals who rely on home- and community-based care, GT Independence ...

ASSA ABLOY

Profit Center Manager

Berlin, CT · On-site

At ASSA ABLOY, our global teams collaborate seamlessly to craft products and services that ... managing technical and hourly resources * Must be self-directed, well organized and have good ...

Assa Abloy

Profit Center Manager

Berlin, CT · On-site

At ASSA ABLOY, our global teams collaborate seamlessly to craft products and services that ... managing technical and hourly resources * Must be self-directed, well organized and have good ...

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All JobsService Center JobsService Center Manager JobsService Center Manager Jobs in Enfield, CT

Service Center Manager information

See Enfield, CT salary details

$21.3K

$80.2K

$143K

How much do service center manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for service center manager in Enfield, CT is $80,241.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,800.00 and $96,400.00 per year, depending on experience, location, and employer.

What is a service center manager?

A Service Center Manager oversees the daily operations of a service center, ensuring customer satisfaction, efficient workflow, and high-quality service delivery. They are responsible for managing staff, handling customer concerns, and meeting performance targets. Their duties often include scheduling, training employees, maintaining inventory, and ensuring compliance with company policies and safety regulations. Service Center Managers play a key role in optimizing operations and driving the success of the service center.

What are some common challenges a service center manager faces when leading a team, and how can they be effectively addressed?

Service Center Managers often face challenges such as balancing high customer service expectations with operational efficiency, managing diverse teams, and quickly resolving unexpected issues like staff shortages or equipment failures. Effective managers address these challenges by fostering open communication, providing ongoing training, and implementing clear processes for escalation and problem-solving. Building a strong team culture and regularly reviewing performance metrics also help ensure goals are met and service levels remain high.

What are the key skills and qualifications needed to thrive as a service center manager, and why are they important?

To thrive as a Service Center Manager, you need strong leadership abilities, customer service expertise, and experience in operations management, often supported by a business degree or relevant industry experience. Familiarity with CRM software, inventory management systems, and standard operating procedures is typically required. Effective communication, problem-solving skills, and the ability to motivate teams are crucial soft skills in this role. These competencies are essential for ensuring efficient service delivery, maintaining customer satisfaction, and driving team performance in a fast-paced environment.

What is the difference between Service Center Manager vs Service Advisor?

AspectService Center ManagerService Advisor
CredentialsManagement experience, industry certificationsCustomer service skills, automotive knowledge
Work EnvironmentOversees entire service department operationsInteracts directly with customers and technicians
Employer & Industry UsageAutomotive dealerships, repair shopsAutomotive service departments, dealerships

The Service Center Manager oversees the entire service department, focusing on operations, staff management, and customer satisfaction. The Service Advisor primarily interacts with customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

What cities near Enfield, CT are hiring for Service Center Manager jobs?

Cities near Enfield, CT with the most Service Center Manager job openings:

Infographic showing various Service Center Manager job openings in Enfield, CT as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $80,241 per year, or $38.6 per hour.

Service Center Manager

Valvoline Instant Oil Change

Chicopee, MA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Valvoline Instant Oil Change rating

5.9

Company rating: 5.9 out of 10

Based on 498 frontline employees who took The Breakroom Quiz

270th of 371 rated vehicle maintenance

Job description

Description
What you'll do
As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on the move, interacting with your team and customers to find the best solutions for their vehicle's needs while building loyalty. You will also be responsible for your team members' success. If you are ready to take the initiative, we're here to help you put your career on the fast-track to success.
  • The overall operation of a service center: hiring, training, discipline of employees, customer service, maintaining store inventories/housekeeping, achieving profit plan, ensuring Environmental, Health & Safety (EH&S) compliance and other policies and procedures are met
  • Responsible for inventory, labor management and financial performance of the service center
  • Mentor, lead and train the team to optimize their development
  • Perform and train others on automotive preventive maintenance such as changing oil, checking and refilling other vehicle fluids, replacing filters, and inspecting and replacing lights and wipers
  • Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
  • Provide superior customer service leadership
  • Build trust and win repeat, loyal customers

How you'll succeed
  • You are friendly and willing to work as part of customer-focused team
  • Have effective interpersonal, oral communication skills
  • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages
  • Knowledge of cash handling, facility and safety control policies and practices
  • Reliable transportation to and from work
  • Ability to occasionally lift up to 50 pounds
  • Be able to stand for extended periods of time and climb stairs
  • Have full mobility and are able to twist, stoop and bend
  • High school diploma or equivalent
  • 2 years managerial/supervisory experience in the quick lube/automotive business is required

Benefits include:
  • Competitive pay & flexible work schedule
  • On-the-job training
  • Paid bi-weekly
  • As a Service Center Manager, you will blend technical and management skills to lead, develop and train
  • Company provided uniforms and tools
  • We promote from within- a commitment we are passionate about
  • No late evenings
  • Paid time off and holidays*
  • Medical, dental, vision, and 401(k) savings plans*

*Terms and conditions apply, and benefits may differ depending on location
Metrolube Enterprises Inc is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Category
Service Center Management
EOE Statement
Valvoline is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, marital status, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
This position is currently accepting applications.

What Valvoline Instant Oil Change employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Valvoline Instant Oil Change

Sourced by ZipRecruiter

Valvoline Instant Oil Change, located in Lexington, KY, USA, is a well-known player in the automotive services industry. Operating under the domain vioc.com, the company offers a wide range of vehicle maintenance services, including quick and efficient oil changes, radiator and transmission fluid changes, tire rotation, and many more. Founded over 25 years ago, the company quickly developed a reputation for high-quality services and exceptional customer care which remains at the core of its operation today. Moreover, its services are synonymous with being fast and convenient, recognizing the importance of people's time in today's fast-paced world.

Industry

Oil and coal products manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Lexington, KY, US

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