Call Center Agent
$14.50 - $19/hr
Answer inbound calls and respond to customer inquiries * Make outbound follow-up calls regarding ... Provide accurate product and service information * Resolve customer concerns and escalate issues ...
Call Center Agent
$14.50 - $19/hr
Answer inbound calls and respond to customer inquiries * Make outbound follow-up calls regarding ... Provide accurate product and service information * Resolve customer concerns and escalate issues ...
Call Center / Customer Service
North Olmsted, OH · On-site
$14.25 - $18.25/hr
Westside Toyota is hiring an Experienced Call Center/ Customer Service Representative This Job is ... Answer inbound calls and make outbound calls to/from our own customers and Set Appointments
Call Center / Customer Service
North Olmsted, OH · On-site
$14.25 - $18.25/hr
Westside Toyota is hiring an Experienced Call Center/ Customer Service Representative This Job is ... Answer inbound calls and make outbound calls to/from our own customers and Set Appointments
Call Center / Customer Service
North Olmsted, OH · On-site
$14.25 - $18.25/hr
Westside Toyota is hiring an Experienced Call Center/ Customer Service Representative This Job is ... Answer inbound calls and make outbound calls to/from our own customers and Set Appointments
Call Center / Customer Service
North Olmsted, OH · On-site
$14.25 - $18.25/hr
Westside Toyota is hiring an Experienced Call Center/ Customer Service Representative This Job is ... Answer inbound calls and make outbound calls to/from our own customers and Set Appointments
Call Center Agent
Columbus, OH · On-site
$14.50 - $19/hr
Answer inbound calls and respond to customer inquiries * Make outbound follow-up calls regarding ... Provide accurate product and service information * Resolve customer concerns and escalate issues ...
Quick apply
Call Center Agent
Columbus, OH · On-site
$14.50 - $19/hr
Answer inbound calls and respond to customer inquiries * Make outbound follow-up calls regarding ... Provide accurate product and service information * Resolve customer concerns and escalate issues ...
Call Center Agent
Columbus, OH · On-site
$14 - $18.50/hr
Answer inbound calls and respond to customer inquiries * Make outbound follow-up calls regarding ... Provide accurate product and service information * Resolve customer concerns and escalate issues ...
Call Center Agent
Columbus, OH · On-site
$14 - $18.50/hr
Answer inbound calls and respond to customer inquiries * Make outbound follow-up calls regarding ... Provide accurate product and service information * Resolve customer concerns and escalate issues ...
This role handles inbound calls and customer inquiries, walks veterans through their options ... center, customer service, or customer facing experience * Strong phone etiquette, verbal ...
Quick apply
This role handles inbound calls and customer inquiries, walks veterans through their options ... center, customer service, or customer facing experience * Strong phone etiquette, verbal ...
Service Center Manager
Richfield, OH · On-site
$125K - $140K/yr
Handle phone calls from customers in accordance with Ward's telephone etiquette and customer service standards. * Control service center costs to keep them within budget, including risk minimization ...
Service Center Manager
Richfield, OH · On-site
$125K - $140K/yr
Handle phone calls from customers in accordance with Ward's telephone etiquette and customer service standards. * Control service center costs to keep them within budget, including risk minimization ...
HR Service Center Representative 2
Columbus, OH · On-site
$18.37 - $23.99/hr
As part of our HR Service Center team, you will be at the heart of employee support-fielding a high volume of inbound calls, written inquiries, and in-person interactions from a broad audience that ...
HR Service Center Representative 2
Columbus, OH · On-site
$18.37 - $23.99/hr
As part of our HR Service Center team, you will be at the heart of employee support-fielding a high volume of inbound calls, written inquiries, and in-person interactions from a broad audience that ...
HR Service Center Representative 2
Columbus, OH · On-site
$18.37 - $23.99/hr
As part of our HR Service Center team, you will be at the heart of employee support-fielding a high volume of inbound calls, written inquiries, and in-person interactions from a broad audience that ...
HR Service Center Representative 2
Columbus, OH · On-site
$18.37 - $23.99/hr
As part of our HR Service Center team, you will be at the heart of employee support-fielding a high volume of inbound calls, written inquiries, and in-person interactions from a broad audience that ...
Be Seen First
Answer inbound customer calls in a professional and courteous manner * Provide accurate information regarding products, services, and company policies * Resolve customer inquiries during the initial ...
Quick apply
Be Seen First
Answer inbound customer calls in a professional and courteous manner * Provide accurate information regarding products, services, and company policies * Resolve customer inquiries during the initial ...
Call Center Representative
Cincinnati, OH · On-site
$15.25 - $19.25/hr
We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.
Call Center Representative
Cincinnati, OH · On-site
$15.25 - $19.25/hr
We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.
Call Center Representative
Dayton, OH · On-site
$15.50 - $19.50/hr
We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.
Call Center Representative
Dayton, OH · On-site
$15.50 - $19.50/hr
We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.
Call Center Representative
Columbus, OH · On-site
$15 - $18.75/hr
We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.
Call Center Representative
Columbus, OH · On-site
$15 - $18.75/hr
We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.
Call Center Representative
Dayton, OH · On-site
$15.50 - $19.50/hr
We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.
Call Center Representative
Dayton, OH · On-site
$15.50 - $19.50/hr
We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.
Call Center Representative
Cincinnati, OH · On-site
$15.25 - $19.25/hr
We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.
Call Center Representative
Cincinnati, OH · On-site
$15.25 - $19.25/hr
We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.
Call Center Representative
Hilliard, OH · On-site
$19 - $20/hr
Call Center Representative Hilliard, OH (Greater Columbus). Full-time. Join one of Ohio's largest ... What you'll do Answer inbound calls, book and schedule service, build rapport with homeowners, and ...
New
Call Center Representative
Hilliard, OH · On-site
$19 - $20/hr
Call Center Representative Hilliard, OH (Greater Columbus). Full-time. Join one of Ohio's largest ... What you'll do Answer inbound calls, book and schedule service, build rapport with homeowners, and ...
New
This is a call center position where duties include answering inbound calls, setting service appointments, as well as outbound calls following up on recent services. * Do you have exceptional ...
Quick apply
This is a call center position where duties include answering inbound calls, setting service appointments, as well as outbound calls following up on recent services. * Do you have exceptional ...
SERVICE BDC Representative
Dover, OH · On-site
$17/hr
This is a call center position where duties include answering inbound calls, setting service appointments, as well as outbound calls following up on recent services. * Do you have exceptional ...
SERVICE BDC Representative
Dover, OH · On-site
$17/hr
This is a call center position where duties include answering inbound calls, setting service appointments, as well as outbound calls following up on recent services. * Do you have exceptional ...
Be Seen First
Successful candidates are professional communicators who enjoy helping others and can thrive in a fast-paced call center environment. Responsibilities * Handle inbound customer service calls ...
Quick apply
Be Seen First
Successful candidates are professional communicators who enjoy helping others and can thrive in a fast-paced call center environment. Responsibilities * Handle inbound customer service calls ...
SERVICE BDC Representative
Dover, OH · On-site
$17/hr
This is a call center position where duties include answering inbound calls, setting service appointments, as well as outbound calls following up on recent services. * Do you have exceptional ...
SERVICE BDC Representative
Dover, OH · On-site
$17/hr
This is a call center position where duties include answering inbound calls, setting service appointments, as well as outbound calls following up on recent services. * Do you have exceptional ...
Service Center Inbound Calls information
See Ohio salary details
$9.60 - $10.99
4% of jobs
$10.99 - $12.38
10% of jobs
$13.33 is the 25th percentile. Wages below this are outliers.
$12.38 - $13.77
16% of jobs
The median wage is $15 / hr.
$13.77 - $15.17
23% of jobs
$15.17 - $16.56
17% of jobs
$16.97 is the 75th percentile. Wages above this are outliers.
$16.56 - $17.95
17% of jobs
$17.95 - $19.34
4% of jobs
$19.34 - $20.73
6% of jobs
$20.73 - $22.13
1% of jobs
$22.13 - $23.52
0% of jobs
$23.52 - $24.91
1% of jobs
$9
$15
$24
How much do service center inbound calls jobs pay per hour?
As of Aug 12, 2026, the average hourly pay for service center inbound calls in Ohio is $15.75, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.36 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a service center inbound calls representative?
To thrive as a Service Center Inbound Calls representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is commonly required. Patience, professionalism, and a customer-focused attitude help individuals excel in managing diverse inquiries and resolving issues efficiently. These skills and qualities are crucial for delivering high-quality customer service and maintaining client satisfaction in a fast-paced environment.
What are some common challenges faced by service center inbound calls representatives, and how can they be managed?
Service Center Inbound Calls representatives often encounter high call volumes, handling a wide range of customer issues, and managing difficult or upset callers. Time management and maintaining composure under pressure are essential to ensure all customer inquiries are resolved efficiently and professionally. Many organizations provide ongoing training, support from supervisors, and knowledge bases to help representatives navigate challenges and deliver positive customer experiences. Building strong communication and problem-solving skills can also make daily tasks more manageable and rewarding.
What is the difference between Service Center Inbound Calls vs Customer Service Representative?
| Aspect | Service Center Inbound Calls | Customer Service Representative |
|---|---|---|
| Primary Role | Handle inbound calls related to technical support, product inquiries, or service issues | Assist customers with inquiries, complaints, and account information across various industries |
| Work Environment | Call centers, technical support centers, or customer service departments | Call centers, retail, or office settings |
| Required Skills | Communication, problem-solving, technical knowledge | Communication, problem-solving, interpersonal skills |
| Common Certifications | Customer service certifications, technical support training | Customer service certifications, communication skills training |
Both roles involve assisting customers via phone, but Service Center Inbound Calls typically focus on technical or product-specific support, while Customer Service Representatives handle a broader range of customer inquiries across various industries.
What is a service center inbound calls representative?
Service Center Inbound Calls refer to telephone calls received by a customer service center from clients or customers seeking assistance. Agents handling inbound calls typically help with inquiries, technical support, order processing, billing questions, or resolving issues. These calls are essential for maintaining customer satisfaction and ensuring that concerns are addressed promptly. The primary goal is to provide accurate information and effective solutions to callers' needs.
What are popular job titles related to Service Center Inbound Calls jobs in Ohio? For Service Center Inbound Calls jobs in Ohio, the most frequently searched job titles are:
- Remote Window Treatment Sales
- Work From Home Airline Call Center Agent
- Work From Home Office Depot Call Center
- Contact Lens Sales Representative
- Weekend Horticulture Sales Representative
- Remote Chat Agent
- Work From Home Make Extra Money
- Work From Home Warm Line
- Part Time Virtual Call Center
- Work From Home Act Call Center
What job categories do people searching Service Center Inbound Calls jobs in Ohio look for? The top searched job categories for Service Center Inbound Calls jobs in Ohio are:
- Remote Disability Services
- Work From Home Commission Inbound Call Center
- Remote Hawaiian Airlines Customer Service
- Work From Home Book Typing
- Insurance Customer Service Representative Remote
- Commission Synergy Call Center
- Work From Home 24 Hour Call Center
- Fedex Work From Home Call Center
- Flex Schedule Ibex Global Call Center
- Remote Cisco Contact Center Engineer
What cities in Ohio are hiring for Service Center Inbound Calls jobs? Cities in Ohio with the most Service Center Inbound Calls job openings:
$14.50 - $19/hr
Full-time
Re-posted yesterday
Job description
Company Description
At Horizon Point, we don't just create marketing-we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help your business grow, engage your audience, and achieve success that lasts.
Job Description
Overview:
We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries.
Key Responsibilities:
- Answer inbound calls and respond to customer inquiries
- Make outbound follow-up calls regarding accounts or services
- Provide accurate product and service information
- Resolve customer concerns and escalate issues when necessary
- Maintain records of customer interactions and call activity
Qualifications
- Strong verbal communication and active listening skills
- Professional and customer-focused demeanor
- Basic computer and data entry skills
- Ability to multitask in a fast-paced environment
- Previous call center experience is a plus but not required
Additional Information
- Competitive salary
- Growth opportunities within the company
- Supportive and collaborative team environment
- Professional development and skill-building opportunities
- Stable full-time position
- Modern and dynamic workplace culture