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Service Center Inbound Calls Jobs in Ohio (NOW HIRING)

Call Center Agent

Columbus, OH · On-site

$14 - $18.50/hr

Answer inbound calls and respond to customer inquiries * Make outbound follow-up calls regarding ... Provide accurate product and service information * Resolve customer concerns and escalate issues ...

Call Center Agent

Columbus, OH

$14.50 - $19/hr

Answer inbound calls and respond to customer inquiries * Make outbound follow-up calls regarding ... Provide accurate product and service information * Resolve customer concerns and escalate issues ...

Service Center Manager

Richfield, OH · On-site

$125K - $140K/yr

Handle phone calls from customers in accordance with Ward's telephone etiquette and customer service standards. * Control service center costs to keep them within budget, including risk minimization ...

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Be Seen First

Answer inbound customer calls in a professional and courteous manner * Provide accurate information regarding products, services, and company policies * Resolve customer inquiries during the initial ...

Call Center Representative

Cincinnati, OH · On-site

$15.25 - $19.25/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.

Call Center Representative

Dayton, OH · On-site

$15.50 - $19.50/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.

Call Center Representative

Columbus, OH · On-site

$15 - $18.75/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.

Call Center Representative

Dayton, OH · On-site

$15.50 - $19.50/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.

Call Center Representative

Cincinnati, OH · On-site

$15.25 - $19.25/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Answer inbound calls and assist customers with questions, concerns, and service-related inquiries.

Be Seen First

Successful candidates are professional communicators who enjoy helping others and can thrive in a fast-paced call center environment. Responsibilities * Handle inbound customer service calls ...

Showing results 21-40

Service Center Inbound Calls information

See Ohio salary details

$9

$15

$24

How much do service center inbound calls jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for service center inbound calls in Ohio is $15.75, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service center inbound calls representative?

To thrive as a Service Center Inbound Calls representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is commonly required. Patience, professionalism, and a customer-focused attitude help individuals excel in managing diverse inquiries and resolving issues efficiently. These skills and qualities are crucial for delivering high-quality customer service and maintaining client satisfaction in a fast-paced environment.

What are some common challenges faced by service center inbound calls representatives, and how can they be managed?

Service Center Inbound Calls representatives often encounter high call volumes, handling a wide range of customer issues, and managing difficult or upset callers. Time management and maintaining composure under pressure are essential to ensure all customer inquiries are resolved efficiently and professionally. Many organizations provide ongoing training, support from supervisors, and knowledge bases to help representatives navigate challenges and deliver positive customer experiences. Building strong communication and problem-solving skills can also make daily tasks more manageable and rewarding.

What is the difference between Service Center Inbound Calls vs Customer Service Representative?

AspectService Center Inbound CallsCustomer Service Representative
Primary RoleHandle inbound calls related to technical support, product inquiries, or service issuesAssist customers with inquiries, complaints, and account information across various industries
Work EnvironmentCall centers, technical support centers, or customer service departmentsCall centers, retail, or office settings
Required SkillsCommunication, problem-solving, technical knowledgeCommunication, problem-solving, interpersonal skills
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, communication skills training

Both roles involve assisting customers via phone, but Service Center Inbound Calls typically focus on technical or product-specific support, while Customer Service Representatives handle a broader range of customer inquiries across various industries.

What is a service center inbound calls representative?

Service Center Inbound Calls refer to telephone calls received by a customer service center from clients or customers seeking assistance. Agents handling inbound calls typically help with inquiries, technical support, order processing, billing questions, or resolving issues. These calls are essential for maintaining customer satisfaction and ensuring that concerns are addressed promptly. The primary goal is to provide accurate information and effective solutions to callers' needs.
What job categories do people searching Service Center Inbound Calls jobs in Ohio look for? The top searched job categories for Service Center Inbound Calls jobs in Ohio are:
What cities in Ohio are hiring for Service Center Inbound Calls jobs? Cities in Ohio with the most Service Center Inbound Calls job openings:

Call Center / Customer Service

Westside Toyota

North Olmsted, OH

$14.25 - $18.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago


Job description

Westside Toyota is hiring an Experienced Call Center/ Customer Service Representative 

This Job is FOR YOU if you: 

  • Have Previous Call Center Experience 
  • Are comfortable interacting via the Phone for an 8 hour shift 
  • Excel in Customer Service and have Proven Communication Skills 
  • Appreciate training plus a script to follow to ensure success

Why it’s GREAT:  

  • No Cold Calls!! 
  • No Sales Calls!!
  • Never Boring  
  • Excellent Benefits 
  • Fun and Exciting Work Environment 
  • 5 Day Work Week. Every Other Saturday is Required with a day off during that week instead of Saturday 

Responsibilities and Qualifications:

  • Answer inbound calls and make outbound calls to/from our own customers and Set Appointments
  • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
  • Follow up with customers as needed to reset any missed appointments 
  • Participate in team and process training sessions – keeping positive relationships with teammates, sales teams and dealership management.
  • Utilize our computer tracking system daily.
  • Previous Customer Service experience a must! 
  • Excellent computer skills required
  • Valid Driver’s License 

Benefits

  • Medical, Dental & Vision Insurance
  • 401K Plan + Match
  • Life Insurance 
  • Short Term Disability Insurance
  • Paid time off and vacation
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Long term job security
  • Discounts on products and services

We are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.