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Service Center Inbound Calls Jobs in Springfield, OH

Allstate Exteriors

Customer Service Representative

London, OH · On-site

$15.25 - $20.50/hr

... gutter services throughout Ohio and Florida. With our commitment to quality workmanship and ... Manage and route inbound calls * Serve as the face of the company Requirements * Call Center ...

Madison Health

Call Center Representative

London, OH

$16.20/hr

... service by answering inbound calls, addressing inquiries, scheduling appointments and testing from referrals, resolving issues and documenting interactions accurately. Ensure that patient information ...

YMCA of Greater Dayton

Call Center Coordinator

Dayton, OH · On-site

$16 - $19.20/hr

Answers inbound calls as needed or directed by the Director of Call Center Operations * Ensures ... Experience in customer service preferred. * Ability to complete YUSA's Listen First training module.

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How much do service center inbound calls jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for service center inbound calls in Springfield, OH is $14.92, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $16.44 per hour, depending on experience, location, and employer.

What jobs make 5000 a week without a degree?

Jobs that can pay $5,000 a week without a degree typically include high-level sales roles, such as real estate agents or insurance brokers, and certain skilled trades like commercial electricians or HVAC technicians with experience. These positions often require strong sales skills, certifications, or extensive experience, and may involve commission-based pay or overtime.

What are the key skills and qualifications needed to thrive as a Service Center Inbound Calls representative, and why are they important?

To thrive as a Service Center Inbound Calls representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is commonly required. Patience, professionalism, and a customer-focused attitude help individuals excel in managing diverse inquiries and resolving issues efficiently. These skills and qualities are crucial for delivering high-quality customer service and maintaining client satisfaction in a fast-paced environment.

What is an inbound call center job?

An inbound call center job involves handling incoming calls from customers seeking assistance, information, or support. Employees in this role typically use customer service skills, computer systems, and communication tools to address inquiries and resolve issues efficiently.

What are some common challenges faced by Service Center Inbound Calls representatives, and how can they be managed?

Service Center Inbound Calls representatives often encounter high call volumes, handling a wide range of customer issues, and managing difficult or upset callers. Time management and maintaining composure under pressure are essential to ensure all customer inquiries are resolved efficiently and professionally. Many organizations provide ongoing training, support from supervisors, and knowledge bases to help representatives navigate challenges and deliver positive customer experiences. Building strong communication and problem-solving skills can also make daily tasks more manageable and rewarding.

What is the difference between Service Center Inbound Calls vs Customer Service Representative?

AspectService Center Inbound CallsCustomer Service Representative
Primary RoleHandle inbound calls related to technical support, product inquiries, or service issuesAssist customers with inquiries, complaints, and account information across various industries
Work EnvironmentCall centers, technical support centers, or customer service departmentsCall centers, retail, or office settings
Required SkillsCommunication, problem-solving, technical knowledgeCommunication, problem-solving, interpersonal skills
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, communication skills training

Both roles involve assisting customers via phone, but Service Center Inbound Calls typically focus on technical or product-specific support, while Customer Service Representatives handle a broader range of customer inquiries across various industries.

What are Service Center Inbound Calls?

Service Center Inbound Calls refer to telephone calls received by a customer service center from clients or customers seeking assistance. Agents handling inbound calls typically help with inquiries, technical support, order processing, billing questions, or resolving issues. These calls are essential for maintaining customer satisfaction and ensuring that concerns are addressed promptly. The primary goal is to provide accurate information and effective solutions to callers' needs.

What job makes $10,000 a month without a degree?

A Service Center Inbound Calls representative typically does not earn $10,000 a month without specialized skills or experience. High earnings in customer service roles are uncommon without advanced expertise, certifications, or management responsibilities. Most roles with such income levels usually require significant experience, sales success, or supervisory duties.

Which call centers pay the most?

Service center inbound call jobs at companies that handle technical support, financial services, or specialized customer care tend to offer higher pay, especially for roles requiring technical skills or language proficiency. Salaries can also vary based on experience, location, and whether the position is remote or in-office, with some centers offering bonuses or incentives for performance.
What are popular job titles related to Service Center Inbound Calls jobs in Springfield, OH? For Service Center Inbound Calls jobs in Springfield, OH, the most frequently searched job titles are:
What job categories do people searching Service Center Inbound Calls jobs in Springfield, OH look for? The top searched job categories for Service Center Inbound Calls jobs in Springfield, OH are:
What cities near Springfield, OH are hiring for Service Center Inbound Calls jobs? Cities near Springfield, OH with the most Service Center Inbound Calls job openings:
Service Center Inbound Calls jobs near you
Customer Service Representative

Customer Service Representative

Allstate Exteriors

London, OH • On-site

$16 - $18/hr

Full-time

Posted 26 days ago

Job description

Looking for a place to plant roots, flourish, and build your career? Allstate Exteriors is currently seeking candidates for the role of Account Coordinator. In this role, you will engage in both outbound and inbound calls with potential customers, facilitating the scheduling of sales appointments.
About us
Allstate Exteriors is a family owned and operated business providing a range of roofing, siding, and gutter services throughout Ohio and Florida. With our commitment to quality workmanship and customer satisfaction, we have built a reputation as a trusted provider of home exteriors solutions. We don't just install roofs; we help change the lives of families we serve.
Responsibilities
  • Coordinate and schedule sales appointments
  • Manage and route inbound calls
  • Serve as the face of the company

Requirements
  • Call Center Experience Required
  • Excellent communication skills
  • Detail oriented and organized
  • Ability to work independently and as a team
  • Proficient in Google Drive, and Microsoft Office

Shift:
  • Weekends 10:30 am to 7:00 pm
  • Three week days

Work setting:
  • Office

Work Location:
  • In person

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