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Service Center Inbound Calls Jobs in Springfield, OH

Alphabe Insight Inc

Call Center Representative

Dayton, OH · On-site

$32K - $37K/yr

Handle inbound and outbound customer calls in a professional manner. * Provide accurate information ... Excellent customer service and interpersonal abilities. * Strong organizational and multitasking ...

Alphabe Insight Inc

Call Center Representative

Dayton, OH · On-site

$32K - $37K/yr

Handle inbound and outbound customer calls in a professional manner. * Provide accurate information ... Excellent customer service and interpersonal abilities. * Strong organizational and multitasking ...

greenpath, inc.

Client Advocate

Fairborn, OH · On-site

$15 - $17.57/hr

Answer high‑volume inbound calls from prospective clients (typically 80-100 calls per day-average ... Strong customer service skills, ideally in a fast‑paced environment. *Call center experience ...

Kelly Services

Call Center Representative

Troy, OH

$19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... Service Representative? You'll be: * Assisting dealerships by answering inbound phone calls ... Bring at least 2 years of customer service or call center experience (preferred). * Possess strong ...

Liberty Mutual

Remote Inside Sales Representative

Dayton, OH · On-site +1

$44K - $100K/yr

... Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive ... Job Details As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting ...

Clopay

Customer Service Representative -THD

Troy, OH · On-site

$14.75 - $20/hr

Responsibilities/Principal Duties: ¨ Answers inbound and places outbound calls in a call center ... Prior customer service experience, prior clerical or office experience, and Microsoft Office ...

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Service Center Inbound Calls information

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How much do service center inbound calls jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for service center inbound calls in Springfield, OH is $14.92, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $16.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service center inbound calls representative?

To thrive as a Service Center Inbound Calls representative, you need strong verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and ticketing platforms is commonly required. Patience, professionalism, and a customer-focused attitude help individuals excel in managing diverse inquiries and resolving issues efficiently. These skills and qualities are crucial for delivering high-quality customer service and maintaining client satisfaction in a fast-paced environment.

What are some common challenges faced by service center inbound calls representatives, and how can they be managed?

Service Center Inbound Calls representatives often encounter high call volumes, handling a wide range of customer issues, and managing difficult or upset callers. Time management and maintaining composure under pressure are essential to ensure all customer inquiries are resolved efficiently and professionally. Many organizations provide ongoing training, support from supervisors, and knowledge bases to help representatives navigate challenges and deliver positive customer experiences. Building strong communication and problem-solving skills can also make daily tasks more manageable and rewarding.

What is the difference between Service Center Inbound Calls vs Customer Service Representative?

AspectService Center Inbound CallsCustomer Service Representative
Primary RoleHandle inbound calls related to technical support, product inquiries, or service issuesAssist customers with inquiries, complaints, and account information across various industries
Work EnvironmentCall centers, technical support centers, or customer service departmentsCall centers, retail, or office settings
Required SkillsCommunication, problem-solving, technical knowledgeCommunication, problem-solving, interpersonal skills
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, communication skills training

Both roles involve assisting customers via phone, but Service Center Inbound Calls typically focus on technical or product-specific support, while Customer Service Representatives handle a broader range of customer inquiries across various industries.

What is a service center inbound calls representative?

Service Center Inbound Calls refer to telephone calls received by a customer service center from clients or customers seeking assistance. Agents handling inbound calls typically help with inquiries, technical support, order processing, billing questions, or resolving issues. These calls are essential for maintaining customer satisfaction and ensuring that concerns are addressed promptly. The primary goal is to provide accurate information and effective solutions to callers' needs.

What are popular job titles related to Service Center Inbound Calls jobs in Springfield, OH?

For Service Center Inbound Calls jobs in Springfield, OH, the most frequently searched job titles are:

What job categories do people searching Service Center Inbound Calls jobs in Springfield, OH look for?

The top searched job categories for Service Center Inbound Calls jobs in Springfield, OH are:

What cities near Springfield, OH are hiring for Service Center Inbound Calls jobs?

Cities near Springfield, OH with the most Service Center Inbound Calls job openings:

Service Center Inbound Calls jobs near you

Call Center Representative

Alphabe Insight Inc

Dayton, OH • On-site

$32K - $37K/yr

Other

Re-posted 4 days ago

Job description

Company Description
At Elevare Branding, we believe that every customer interaction is an opportunity to build trust and strengthen lasting relationships. Our team is committed to delivering exceptional service through professionalism, communication, and a people-first approach. We foster a collaborative workplace where employees are encouraged to grow, develop new skills, and contribute to our continued success.
Job Description
Elevare Branding is seeking a professional and customer-focused Call Center Representative to join our growing team in Dayton, OH. In this role, you will serve as a key point of contact for customers, providing accurate information, resolving inquiries, and delivering a positive customer experience with every interaction.
If you enjoy working in a fast-paced environment, communicating with people, and being part of a supportive team, we would love to hear from you.
Responsibilities
  • Handle inbound and outbound customer calls in a professional manner.
  • Provide accurate information regarding products, services, and company policies.
  • Assist customers with questions, concerns, and general requests.
  • Maintain detailed and accurate records of customer interactions.
  • Resolve customer issues efficiently while ensuring a positive experience.
  • Follow established procedures and quality standards.
  • Collaborate with team members and management to achieve department goals.
  • Maintain confidentiality and professionalism in all customer communications.
Qualifications
  • Strong verbal and written communication skills.
  • Excellent customer service and interpersonal abilities.
  • Strong organizational and multitasking skills.
  • Ability to remain professional in a fast-paced environment.
  • Basic computer proficiency and ability to learn new systems.
  • Strong attention to detail and problem-solving skills.
  • Positive attitude and a team-oriented mindset.
  • High school diploma or equivalent preferred.
Additional Information
  • Competitive salary ($32,000 - $37,000 annually)
  • Career growth and advancement opportunities
  • Professional training and ongoing development
  • Supportive and collaborative work environment
  • Stable full-time employment
  • Opportunity to develop valuable customer service and communication skills
  • Performance-driven workplace with opportunities for professional success

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