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Service Center Analyst It Desk Jobs (NOW HIRING)

Master Electronics

IT Service Desk Analyst

Phoenix, AZ · On-site

$24 - $28/hr

Join our Phoenix team as an IT Service Desk Analyst and be the friendly, solutions-focused first point of contact employees can count on when technology gets in the way. You'll combine technical ...

Proskauer

Help Desk Analyst

New York, NY · On-site

$65K - $85K/yr

Strong understanding of IT service operations, including incident management, request fulfillment ... Familiarity with call center tools and performance metrics (e.g., ACD systems, call handling, queue ...

Esprit Nexus Inc.

Be Seen First

Business Analyst IT/ QA Analyst IT

Stamford, CT · On-site

$35 - $55/hr

... information to business partners and developers. * Performs cross platform data analysis and ... services.

Carnival Corporation & plc

$69K - $69K/yr

Oversee audits of third-party service providers and lead the work to resolve vendor issues ... Must be able to remain in a stationary position at a desk and/or computer for extended periods of ...

Apex Informatics

IT Business Analyst

Requires experience and understanding of Mayo's Information Technology and Information Services ... Help the project team understand the Business Analysis process and tools being used to effectively ...

Empower AI Inc.

Service Center Manager

Washington, DC · On-site

$116K/yr

... Desk (SD), Desktop Support, incident and IT service request management and tracking, ticket ... May conduct performance/project analyses during phase-down to benefit future/other projects ...

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Service Center Analyst It Desk information

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How much do service center analyst it desk jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for service center analyst it desk in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

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For Service Center Analyst It Desk jobs, the most frequently searched job titles are:

Infographic showing various Service Center Analyst It Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $50,106 per year, or $24.1 per hour.

IT Service Desk Analyst

Phoenix, AZ • On-site

Master Electronics
Electrical Equipment, Appliance, and Component Manufacturing • 201 - 500 employees
Learn more about Master Electronicsexternal

$24 - $28/hr

Full-time

Medical, Life, Retirement, PTO

Posted 19 days ago

Job description

To be a family that uses our collective superpowers to do significant good.
Join our Phoenix team as an IT Service Desk Analyst and be the friendly, solutions-focused first point of contact employees can count on when technology gets in the way.
You'll combine technical troubleshooting with strong communication and customer service skills to resolve issues, keep teams productive, and create a positive support experience. This is a great opportunity for someone who enjoys solving problems, helping others, and making an everyday impact across the organization.
Pay Range: $24.00 - $28.00/ Hourly
Work AuthorizationAt this time, we do not offer employment visa sponsorship for this role. Candidates must be legally authorized to work in the United States without the need for current or future sponsorship.
What you will do?
  • Monitor and manage IT support tickets, ensuring issues are prioritized, documented, and resolved on time
  • Troubleshoot hardware, software, and system issues for end users
  • Provide support in person, remotely, by phone, or through chat
  • Partner with IT teams to resolve more complex technical issues
  • Communicate solutions clearly and help users understand how to resolve common issues
  • Support employee onboarding, access changes, and account updates
  • Set up and configure laptops, desktops, printers, scanners, and other equipment
  • Stay current on software, hardware, and system updates
  • Perform routine maintenance on company-issued equipment
  • Maintain and update IT documentation and support resources

What you bring to the table!
  • Familiarity with Windows hardware/software and Office 365 environments
  • Strong analytical and problem-solving skills
  • Ability to multi-task with high attention to detail
  • Excellent communication and customer service skills for troubleshooting and issue resolution

Why do you want to work with us?
Stay Healthy: World-class and affordable insurance plans ensure you and your family stay healthy
Secure Your Future: 401(k) match programwhere you are vested from day-one
Invest in Your Education: Tuition assistanceempowers you to further your education and career
Employee Assistance Program (EAP) and other incentives: Access to ComPsych, Healthcare Advocate, Working Advantage Discount Program, and more
Enjoy Work-Life-Harmony: Paid holidays, PTO accrual, Floating Holiday, and supportive personal and parental leave policies
Do Significant Good: Company-sponsored donation match 3 for 1, Volunteer Time Off (VTO) to give back to the community, and Employee Resource Groups
Provide Additional Financial Security: Company-funded and voluntary AD&D Life Insurancefor you and your loved ones
If you want to learn more about our comprehensive benefits, visit: https://careers.masterelectronics.com/benefits-wellness
Equal Opportunity Employer
At Master Electronics, we thrive in a fast-paced, entrepreneurial environment where flexibility, professionalism, and a self-starter mindset aren't just preferred-they're essential. Headquartered in sunny Phoenix, AZ, we're a leading global authorized distributor of electronic components, and have been proudly family-owned for over 50 years.
What's our secret? It's simple: strong relationships, responsive service, and genuine added value. These principles have fueled our growth, allowing us to serve hundreds of thousands of customers in close partnership with world-class suppliers across the globe.
We're also deeply committed to building a workplace where everyone feels respected, supported, and empowered to succeed. Master Electronics is committed to providing equal employment opportunities for all applicants and employees. We do not unlawfully discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, marital status, creed, or any other protected characteristic.
We provide reasonable accommodations in compliance with the ADA and other applicable laws, and we strictly prohibit harassment of any kind.
This commitment applies to every part of our workplace-from recruitment and hiring to promotions, training, compensation, benefits, and even company events.

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