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Service Bdc Receptionist Jobs (NOW HIRING)

asburyauto

BDC Clerk - Larry H Miller Toyota Peoria

Peoria, AZ · On-site

$14.75 - $19.75/hr

Prior retail, sales, service BDC, receptionist, call center, or sales BDC experience preferred * Appointment setting experience a plus * Able to multi-task in a fast paced environment * Various ...

asburyauto

BDC Clerk - Larry H Miller Toyota Peoria

Peoria, AZ · On-site

$14.75 - $19.75/hr

Prior retail, sales, service BDC, receptionist, call center, or sales BDC experience preferred * Appointment setting experience a plus * Able to multi-task in a fast paced environment * Various ...

Asbury Automotive Group

BDC Service Agent

Duluth, GA · On-site

$13.75 - $18.50/hr

Prior retail, sales, service BDC, receptionist, call center, or sales BDC experience preferred * Appointment setting experience a plus * Able to multi-task in a fast-paced environment * Various ...

Asbury Automotive Group

Service BDC Agent

Sandy Springs, GA · On-site

$15 - $19.75/hr

Prior retail, sales, service BDC, receptionist, call center, or sales BDC experience preferred * Appointment setting experience a plus * Able to multi-task in a fast paced environment * Various ...

asburyauto

Service BDC Team Lead

Sandy Springs, GA · On-site

Prior retail, sales, service BDC, receptionist, call center, or sales BDC experience preferred * Appointment setting experience a plus * Able to multi-task in a fast-paced environment * Various ...

asburyauto

Service BDC Team Lead

Sandy Springs, GA · On-site

Prior retail, sales, service BDC, receptionist, call center, or sales BDC experience preferred * Appointment setting experience a plus * Able to multi-task in a fast-paced environment * Various ...

Royal Moore Auto Center

Service BDC

Hillsboro, OR · On-site

$17/hr

Previous customer service, call center, receptionist, BDC, or dealership experience is helpful but not required Additional Hiring Requirements * Must be at least 18 years old * Valid driver's license ...

Royal Moore Auto Center

Service BDC

Hillsboro, OR · On-site

$17/hr

Previous customer service, call center, receptionist, BDC, or dealership experience is helpful but not required Additional Hiring Requirements * Must be at least 18 years old * Valid driver's license ...

Royal Moore Auto Center

Service BDC

Hillsboro, OR · On-site

$17/hr

Previous customer service, call center, receptionist, BDC, or dealership experience is helpful but not required Additional Hiring Requirements * Must be at least 18 years old * Valid driver's license ...

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How much do service bdc receptionist jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for service bdc receptionist in the United States is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is a Service BDC Receptionist?

Service BDC (Business Development Center) Receptionists are professionals who manage incoming service-related calls, schedule appointments, and support the service department at automotive dealerships or service centers. They act as the first point of contact for customers, providing information, handling inquiries, and ensuring a positive customer experience. Their role also includes following up with customers, updating records, and helping to coordinate communication between customers and service advisors.

How does a Service BDC Receptionist typically collaborate with service advisors and technicians in a dealership setting?

As a Service BDC Receptionist, you serve as a key communication bridge between customers, service advisors, and technicians. On a daily basis, you will relay customer concerns and appointment details to the service advisors, ensuring all information is accurate and up-to-date. You may also coordinate with technicians to provide customers with status updates or clarify service needs. This collaborative environment requires clear communication, attention to detail, and the ability to juggle multiple tasks to help streamline the customer experience and support the service team's efficiency.

What are the key skills and qualifications needed to thrive as a Service BDC Receptionist, and why are they important?

To thrive as a Service BDC Receptionist, you need excellent communication skills, strong organizational abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Experience with customer relationship management (CRM) software, phone systems, and scheduling tools is typically required. Exceptional interpersonal skills, attention to detail, and a friendly, professional demeanor help you stand out in this role. These qualities are crucial for ensuring efficient service scheduling, positive customer interactions, and smooth workflow within the service department.

What cities are hiring for Service Bdc Receptionist jobs?

Cities with the most Service Bdc Receptionist job openings:

What states have the most Service Bdc Receptionist jobs?

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What are popular job titles related to Service Bdc Receptionist jobs?

For Service Bdc Receptionist jobs, the most frequently searched job titles are:

Infographic showing various Service Bdc Receptionist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,419 per year, or $17 per hour.

Automotive BDC Appointments - LHM American Toyota

Albuquerque, NM • On-site

asburyauto
Automobile Dealers • 10K+ employees
Learn more about asburyautoexternal

$14.50 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Asbury Automotive rating

6.2

Company rating: 6.2 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

Job description

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a BDC Service Agent, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused BDC Service Agent who will help us redefine the car-buying experience. 

Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on service appointment availability, partner with the service advisors, research issues and provide solutions or alternatives.

  • Must be able and willing to receive a high amount of inbound calls
  • Partner with the service department to schedule vehicle service appointments
  • Greet customers and provide information on shuttle schedule if needed
  • Contact and communicate with customers to identify automotive service needs
  • Follow all dealership processes and procedures, high frequency of contact with customers
  • Thorough documentation of all contacts within the customer management system
  • Complete internet lead management service work plans on a daily basis
  • Answer all calls in a prompt, professional and courteous manner
  • Use scripts to collect all pertinent customer information and document in the system accordingly 
  • Agents must adhere to Asbury phone scripts
  • Excellent customer service skills and motivation to be successful
  • High volume incoming and outgoing calls, ranging from 50+ calls per day 
  • Advanced computer & phone skills 
  • Minimum typing 35-40 words per minute at minimum
  • Experience using customer tracking systems to track calls and appointments preferred
  • Prior retail, sales, service BDC, receptionist, call center, or sales BDC experience preferred
  • Appointment setting experience a plus
  • Able to multi-task in a fast paced environment
  • Various language proficiency is always a plus
  • Team player
  • Must be at least eighteen years of age
  • Must be able to pass pre-employment screens (background and drug test)

Company Benefits:

Pay and Recognition:

  • Weekly pay
  • Paid holidays & paid time off
  • Paid training
  • Stock Awards (select management and front-line team members eligible)

Insurance / Retirement:

  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
  • Up to 12 weeks paid pregnancy leave (disability leave)
  • Paid Parental Leave
  • Health savings
  • Flex spending accounts (tax-free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match
  • Pet Insurance

Learning, Tuition Assistance and Career Development:

  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

  • Technician Student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives, which includes paid volunteer hours
  • Employee referral program with bonus opportunities

What Asbury Automotive employees say

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Benefits

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About Asbury Automotive

Sourced by ZipRecruiter

Asbury Automotive Group, based in Duluth, GA, US, is an eminent player in the automotive industry. Founded in 1995, it has evolved into one of the largest automotive retail and service companies in the US as featured on their website, asburyauto.com. Specializing in automotive dealership and related services, the company’s product line ranges across an extensive array of new and used vehicles, offering vehicle financing and insurance, as well as parts and service. Their mission is centered on enhancing the car ownership experience through a strategic blend of best-in-class results, operational excellence, and superior customer satisfaction.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Duluth, GA, US

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