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Service Assurance Engineer Jobs (NOW HIRING)

Membersuite

Quality Assurance Engineer

Dunwoody, GA · On-site

MemberSuite, Inc. is an enterprise Software Service (SaaS) company based in Atlanta, GA. With over ... But wait - we want QA engineers who have more than one dimension to bring to our team. Fly ...

AxisCare

QA Engineer

Waco, TX · On-site

$80 - $100/hr

- QA Engineer Reports to - Director of QA Position Summary We are seeking a skilled and detail ... services to seniors in their homes. AxisCarewas started in 2011 by industry leaders to help meet ...

United Employment Group

Be Seen First

Quality Assurance Engineer

Memphis, TN · On-site

$90K - $110K/yr

... service, and delivery of product to our customers. Assist the Quality Assurance and Regulatory ... Bachelor's degree in industrial engineering, mechanical engineering, or business from an accredited ...

Artech, LLC

QA Engineer

Culver City, CA · On-site

$40 - $45/hr

Title: QA Engineer Start Date: Sept 28, 2026 Duration: 12 months Location: Culver City, CA Hybrid ... In this role, you will test tools, software, and services to ensure seamless integration and ...

Brooksource

QA Engineer

Maryland Heights, MO · On-site

$43 - $48/hr

QA Engineer - Mid Level Hybrid - St. Louis, MO, Charlotte, NC, or Denver, CO Hybrid Attendance ... Employee Assistance Program (EAP) with virtual counseling, financial and legal services, life ...

CAI

Quality Assurance Engineer

$100K - $120K/yr

Quality Assurance Engineer Req number: R7752 Employment type: Full time Worksite flexibility ... Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly ...

Victaulic

Quality Assurance Engineer

Easton, PA · On-site

Quality Assurance Engineer - Corporate Victaulic Corporate Headquarters - Easton, PA Full-Time | ... services to address complex piping challenges faced by engineers, site owners and contractors.

Komatsu

Quality Assurance Engineer

Peoria, IL · On-site

$79K - $99K/yr

Quality Assurance Engineer Posting Start Date: 8/24/26 Job Location (Short): Peoria, Illinois, USA ... Service Organization for implementation. Prepare and send failed parts to suppliers for analysis ...

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Service Assurance Engineer information

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$98K

$134.1K

$200K

How much do service assurance engineer jobs pay per year?

As of Sep 8, 2026, the average yearly pay for service assurance engineer in the United States is $134,144.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,000.00 and $144,000.00 per year, depending on experience, location, and employer.

What is a service assurance engineer?

Service Assurance Engineers are professionals responsible for ensuring that IT services and network operations meet specified quality and performance standards. They monitor, troubleshoot, and resolve issues that could impact service reliability, availability, or performance. Their role often involves working with monitoring tools, coordinating with other IT teams, and implementing processes to prevent service disruptions. By proactively managing incidents and analyzing service metrics, they help organizations deliver consistent and dependable technology services to their customers.

What are the key skills and qualifications needed to thrive as a service assurance engineer?

To excel as a Service Assurance Engineer, you need a solid understanding of network infrastructure, incident management, and service monitoring, often backed by a degree in computer science or engineering. Familiarity with monitoring tools like Nagios, SolarWinds, or ServiceNow, and relevant certifications such as ITIL or CCNA, are commonly required. Strong analytical thinking, attention to detail, and effective communication are crucial soft skills for diagnosing issues and coordinating with technical teams. These capabilities ensure rapid problem resolution and high service reliability, which are vital for maintaining customer satisfaction and operational excellence.

How does a service assurance engineer typically collaborate with other teams to resolve service incidents?

Service Assurance Engineers work closely with network operations, technical support, and engineering teams to quickly identify and resolve service incidents. When an issue arises, they coordinate root cause analysis, communicate technical findings, and ensure timely updates to stakeholders. This collaboration often involves using monitoring tools, participating in incident management calls, and documenting resolutions to prevent future occurrences. Effective teamwork and clear communication are essential in this role to maintain high service quality and minimize downtime.

What is the difference between Service Assurance Engineer vs Network Operations Engineer?

AspectService Assurance EngineerNetwork Operations Engineer
CredentialsRelevant certifications like CCNA, CCNP, or network management certificationsSimilar certifications, often CCNA or network-specific credentials
Work EnvironmentFocus on monitoring, troubleshooting, and ensuring service quality in telecom or IT servicesManage and maintain network infrastructure, troubleshoot network issues
Employer & IndustryTelecom, IT service providers, network vendorsTelecom companies, ISPs, large enterprises with network infrastructure
Search & Comparison IntentUnderstanding roles in service quality and assuranceFocus on network maintenance and performance

Both roles involve network and service management, but Service Assurance Engineers primarily focus on ensuring service quality and troubleshooting issues to maintain customer satisfaction, while Network Operations Engineers concentrate on maintaining and optimizing network infrastructure performance.

What are popular job titles related to Service Assurance Engineer jobs?

For Service Assurance Engineer jobs, the most frequently searched job titles are:

Service Assurance Engineer jobs near you
Infographic showing various Service Assurance Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $134,144 per year, or $64.5 per hour.

Quality Assurance Engineer

Dunwoody, GA • On-site

Membersuite
Software Development • 51 - 200 employees
Learn more about Membersuiteexternal

Full-time

Medical, PTO

Re-posted 29 days ago

Job description

Company Description
Who Are We?
MemberSuite, Inc. is an enterprise Software Service (SaaS) company based in Atlanta, GA. With over 20 modules, our software powers the back office processes for more than 100 medium and large associations and non-profits, providing order processing, member self-service, and e-marketing. We believe firmly in the future of cloud computing and its inevitability; we believe every enterprise software market will be disrupted by a well architected, service-oriented, extensible SaaS solution, and the world's market of 3.8 million non-profits are no exception. We believe in world domination - or go home.
Job Description
What Do We Need?
We are looking for an extremely bright, experienced QA engineer that is self-driven and able to investigate products, environments and associated systems independently. Our product is extremely sophisticated, with a metadata layer allowing for customer-specific data schemas and custom objects, real-time object serialization and an SOA architecture that allows for deep integration/customer via the API. We need a quality assurance analyst that can help ensure consistent quality/performance of our product.
But wait - we want QA engineers who have more than one dimension to bring to our team. Fly airplanes? Ride motorcycles? Play poker? We love it - it's all part of who we are. And bring your NFL Fantasy Team with you. We're serious about that.
RESPONSIBILITIES
• Develop test plans, test cases, test scripts and test reports on multiple projects of varying size.
• Responsible for logging and tracking defects to ensure the quality of the product offerings.
• Will perform manual automated UI testing in a SaaS environment on each release prior to deploying software into production.
• Validate that user expectations are achieved during the testing process.
• Review user requirements documents to ensure that requirements are testable.
Qualifications
So- Who Are You?
QUALIFICATIONS
• At least 3-5 years of software QA experience
• Strong understanding of SaaS / Multitenant delivery model and inherent challenges with QA
• Experience with Agile software development methodology, particularly Scrum
• Experience integrating automated testing into an environment relying heavily on Continuous Integration / Continuous Deployment and related tools
• Experience writing test plans, test cases, automation scripts, and doing risk analysis prior to product releases
• Experience with load testing and related tools
• Exceptional communication skills, both verbal and written
• Experience working with at least one scripting or programming language (Javascript / Powershell/NET preferred)
• Comfortable working with Windows, Mac OS, iOS, Android and all browser flavors
• Strong knowledge of Internet technologies like HTTP, HTML and Javascript
• Tools our engineering team uses:
o Microsoft technology stack (Windows / IIS / C# .NET / SQL Server)
o AWS
o jQuery / JavaScript
o Selenium
o LoadUI
o TeamCity
o Octopus Deploy
o Perforce
o Dynatrace
o Splunk
Additional Information
What makes you, the ideal candidate, the right person to join our company?
You see, the right candidate loves the opportunity to try out a new technology and is curious to learn. Our employees don't want to be a cog in a machine; they want to drive the business forward. They want a stake in the company so that they can benefit from their hard work. They want to create something that didn't exist before them, and feel the pride that comes from real people using it to make their jobs easier. The right candidate wants more from a QA engineering position than just a paycheck.
What You Will Get In Return
  • Generous vacation time
  • Health benefits
  • 15 Minute Massages
  • Quarterly Activities
  • Cool Equipment
  • Team Environment
  • Flexible Work Hours

Job Location: Dunwoody, Georgia
Position Type: Full Time
Compensation: Based on experience
**Please note that only qualified candidates with unrestricted employment authorization (US citizens or permanent residents) will be contacted. Also, this position is LOCAL, so only candidates residing in or near Atlanta will be considered. We are based near Perimeter Mall, in Dunwoody.
Want to learn more about our product?
Follow the link to launch the MemberSuite demo! http://www.membersuite.com/get-ready-membersuite-online-demo

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