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Service Associate Jobs in Boston, MA (NOW HIRING)

Mail Service Associate

Westford, MA · On-site

$20 - $23/hr

Mail Service Associate Pay Rate: $20-23/HR Hours: M-F 8-5 Location: 1 Robbins Road, Westford MA Overview of Work Environment/Client Nuances: Smaller location As a Mail Services Associate, you will be ...

Mail Service Associate

Westford, MA · On-site

$20 - $23/hr

Mail Service Associate Pay Rate: $20-23/HR Hours: M-F 8-5 Location: 1 Robbins Road, Westford MA Overview of Work Environment/Client Nuances: Smaller location As a Mail Services Associate, you will be ...

Mail Service Associate

Westford, MA · On-site

$20 - $23/hr

Mail Service Associate Pay Rate: $20-23/HR Hours: M-F 8-5 Location: 1 Robbins Road, Westford MA Overview of Work Environment/Client Nuances: Smaller location As a Mail Services Associate, you will be ...

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Salary: $65,000 Job Overview - Client Service Associate Compensation: $65,000 - $80,000/year + bonus Location: Boston, MA Schedule: Monday to Friday (Hybrid) Atlantic Group is hiring a Client Service ...

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment.We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

Showing results 21-40

Service Associate information

See Boston, MA salary details

$10

$20

$34

How much do service associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for service associate in Boston, MA is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $21.92 per hour, depending on experience, location, and employer.

What is the role of a service associate?

A service associate is responsible for assisting customers, providing information about products or services, and ensuring a positive experience. They often handle transactions, address customer inquiries, and may use tools like point-of-sale systems or customer management software to perform their duties.

What is the difference between Service Associate vs Customer Service Representative?

AspectService AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentRetail, healthcare, banking, hospitality settingsCall centers, retail, banking, service desks
Employer & Industry UsageCommon in retail, healthcare, banking sectorsWidespread across customer-facing industries
Comparison FocusHands-on, in-person service rolesPhone or online customer support

Service Associates typically work directly with customers in person, providing assistance and support in retail, healthcare, or banking environments. Customer Service Representatives often handle inquiries via phone or online, focusing on remote support. Both roles require strong communication skills and similar credentials, but their work settings and interaction methods differ.

What skills do you need to be a service associate?

A service associate needs strong communication and customer service skills to interact effectively with clients. They should also have good organizational abilities, attention to detail, and basic computer skills to handle transactions and record-keeping. Adaptability and a professional attitude are important for success in this role.
What are the most commonly searched types of Service jobs in Boston, MA? The most popular types of Service jobs in Boston, MA are:
What cities near Boston, MA are hiring for Service Associate jobs? Cities near Boston, MA with the most Service Associate job openings:
Infographic showing various Service Associate job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $42,964 per year, or $20.7 per hour.

Mail Service Associate

AA2IT

Westford, MA • On-site

$20 - $23/hr

Other

Re-posted 27 days ago


Job description

Mail Service Associate

Pay Rate: $20-23/HR Hours: M-F 8-5 Location: 1 Robbins Road, Westford MA

Overview of Work Environment/Client Nuances: Smaller location

As a Mail Services Associate, you will be responsible for all aspects of the mailroom operations for a building or campus. This job is part of the Office Operations function. They are responsible for providing office support to a client, business function or individual contributor.

What You'll Do:
  • Audit delivered items with delivery invoices.
  • Approve or reject deliveries based on inspections and check for contraband.
  • Ensure that all packages received and delivered arrive the same day or advise the consignee of the next day's arrival. Bring mail, packages, copy products, and stationery to the assigned group or location as per the daily schedule.
  • Ensure all shipped packages are protected against damage.
  • Process shipment requests with vendor, advising package owner of arrangements.
  • Apply appropriate postage amounts and required identification to outgoing mail and packages.
  • Stock copy rooms and provide first communication for copier fleet production.
  • Check daily and replenish, if necessary, all mail and postage supplies.
  • Answer common inquiries or complaints from clients, co-workers, and/or supervisors and effectively present information to an internal group.
  • Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
  • Impact own team and other teams whose work activities are closely related.
  • Suggest improvements to existing processes and solutions to improve the efficiency of the team.
What You'll Need:

High School Diploma or GED with 3-4 years of job-related experience. Ability to write routine reports and correspondence. A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required. Ability to evaluate and communicate unusual and/or complex content in a concise and logical way. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Advanced organizational skills with an inquisitive mindset

Summary: As a Mail Services Associate, you will be responsible for all aspects of the mailroom operations for a building or campus