Service Associate
$60K - $65K/yr
The Service Associate - Client Support is responsible for providing exceptional administrative support to the financial advisory team and ensuring a seamless client experience. This role will focus ...
Service Associate
$60K - $65K/yr
The Service Associate - Client Support is responsible for providing exceptional administrative support to the financial advisory team and ensuring a seamless client experience. This role will focus ...
Service Associate
Lowell, MA · On-site
$22/hr
Job Title Service Associate Starting Rate: $22.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and ...
Service Associate
Lowell, MA · On-site
$22/hr
Job Title Service Associate Starting Rate: $22.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and ...
Service Associate
Waltham, MA · On-site
$60K - $65K/yr
The Service Associate - Client Support is responsible for providing exceptional administrative support to the financial advisory team and ensuring a seamless client experience. This role will focus ...
Service Associate
Waltham, MA · On-site
$60K - $65K/yr
The Service Associate - Client Support is responsible for providing exceptional administrative support to the financial advisory team and ensuring a seamless client experience. This role will focus ...
Service Associate
Waltham, MA · On-site
$60K - $65K/yr
The Service Associate - Client Support is responsible for providing exceptional administrative support to the financial advisory team and ensuring a seamless client experience. This role will focus ...
Service Associate
Waltham, MA · On-site
$60K - $65K/yr
The Service Associate - Client Support is responsible for providing exceptional administrative support to the financial advisory team and ensuring a seamless client experience. This role will focus ...
Service Associate
Lowell, MA · On-site
$22/hr
Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). Major Responsibilities: Simultaneously ...
Service Associate
Lowell, MA · On-site
$22/hr
Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). Major Responsibilities: Simultaneously ...
Service Associate
Cambridge, MA · On-site
$22/hr
Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). Major Responsibilities: Simultaneously ...
Service Associate
Cambridge, MA · On-site
$22/hr
Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). Major Responsibilities: Simultaneously ...
Service Associate
Wellesley, MA · On-site
$22/hr
Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). Major Responsibilities: Simultaneously ...
Service Associate
Wellesley, MA · On-site
$22/hr
Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). Major Responsibilities: Simultaneously ...
Service Associate
Lowell, MA · On-site
$22/hr
Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). Major Responsibilities: Simultaneously ...
Service Associate
Lowell, MA · On-site
$22/hr
Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). Major Responsibilities: Simultaneously ...
Service Associate
Cambridge, MA · On-site
$22/hr
Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). Major Responsibilities: Simultaneously ...
Service Associate
Cambridge, MA · On-site
$22/hr
Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). Major Responsibilities: Simultaneously ...
Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). Major Responsibilities: Simultaneously ...
Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). Major Responsibilities: Simultaneously ...
Service Associate
Wellesley, MA · On-site
$22/hr
Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). Major Responsibilities: Simultaneously ...
Service Associate
Wellesley, MA · On-site
$22/hr
Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). Major Responsibilities: Simultaneously ...
Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). Major Responsibilities: Simultaneously ...
Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). Major Responsibilities: Simultaneously ...
Service Associate
Cambridge, MA · On-site
$22/hr
Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). Major Responsibilities: Simultaneously ...
Service Associate
Cambridge, MA · On-site
$22/hr
Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). Major Responsibilities: Simultaneously ...
Service Associate
Brockton, MA · On-site
$22/hr
Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). Major Responsibilities: Simultaneously ...
Service Associate
Brockton, MA · On-site
$22/hr
Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). Major Responsibilities: Simultaneously ...
Service Associate
Brockton, MA · On-site
$22/hr
Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). Major Responsibilities: Simultaneously ...
Service Associate
Brockton, MA · On-site
$22/hr
Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). Major Responsibilities: Simultaneously ...
Service Associate
Wellesley, MA · On-site
$22/hr
Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). Major Responsibilities: Simultaneously ...
Service Associate
Wellesley, MA · On-site
$22/hr
Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). Major Responsibilities: Simultaneously ...
Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). Major Responsibilities: Simultaneously ...
Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). Major Responsibilities: Simultaneously ...
Service Associate
Boston, MA · On-site
$34K/yr
The Service Associate must have the ability to resolve problems using all available resources and escalate matters, as necessary. DUTIES and RESPONSIBILITIES: OPERATIONAL SUPPORT: • Manage ...
Service Associate
Boston, MA · On-site
$34K/yr
The Service Associate must have the ability to resolve problems using all available resources and escalate matters, as necessary. DUTIES and RESPONSIBILITIES: OPERATIONAL SUPPORT: • Manage ...
Service Associate
Boston, MA · On-site
$34K/yr
The Service Associate must have the ability to resolve problems using all available resources and escalate matters, as necessary. DUTIES and RESPONSIBILITIES: OPERATIONAL SUPPORT: • Manage ...
Service Associate
Boston, MA · On-site
$34K/yr
The Service Associate must have the ability to resolve problems using all available resources and escalate matters, as necessary. DUTIES and RESPONSIBILITIES: OPERATIONAL SUPPORT: • Manage ...
Service Associate
$34K/yr
POSITION SUMMARY Service Associates perform operational support and oversight on behalf of the market as well as general management support functions and special projects. The role is responsible for ...
Service Associate
$34K/yr
POSITION SUMMARY Service Associates perform operational support and oversight on behalf of the market as well as general management support functions and special projects. The role is responsible for ...
Service Associate information
See Boston, MA salary details
$10.18 - $12.39
2% of jobs
$12.39 - $14.60
6% of jobs
$16.31 is the 25th percentile. Wages below this are outliers.
$14.60 - $16.81
21% of jobs
The median wage is $18.49 / hr.
$16.81 - $19.02
27% of jobs
$19.02 - $21.22
18% of jobs
$21.32 is the 75th percentile. Wages above this are outliers.
$21.22 - $23.43
12% of jobs
$23.43 - $25.64
5% of jobs
$25.64 - $27.85
3% of jobs
$27.85 - $30.05
2% of jobs
$30.05 - $32.26
2% of jobs
$32.26 - $34.47
1% of jobs
$10
$20
$34
How much do service associate jobs pay per hour?
As of Aug 12, 2026, the average hourly pay for service associate in Boston, MA is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $21.92 per hour, depending on experience, location, and employer.
What is the role of a service associate?
A service associate is responsible for assisting customers, providing information about products or services, and ensuring a positive experience. They often handle transactions, address customer inquiries, and may use tools like point-of-sale systems or customer management software to perform their duties.
What is the difference between Service Associate vs Customer Service Representative?
| Aspect | Service Associate | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may require certifications | High school diploma or equivalent; often similar certifications |
| Work Environment | Retail, healthcare, banking, hospitality settings | Call centers, retail, banking, service desks |
| Employer & Industry Usage | Common in retail, healthcare, banking sectors | Widespread across customer-facing industries |
| Comparison Focus | Hands-on, in-person service roles | Phone or online customer support |
Service Associates typically work directly with customers in person, providing assistance and support in retail, healthcare, or banking environments. Customer Service Representatives often handle inquiries via phone or online, focusing on remote support. Both roles require strong communication skills and similar credentials, but their work settings and interaction methods differ.
What skills do you need to be a service associate?
A service associate needs strong communication and customer service skills to interact effectively with clients. They should also have good organizational abilities, attention to detail, and basic computer skills to handle transactions and record-keeping. Adaptability and a professional attitude are important for success in this role.
What are the most commonly searched types of Service jobs in Boston, MA? The most popular types of Service jobs in Boston, MA are:
What cities near Boston, MA are hiring for Service Associate jobs? Cities near Boston, MA with the most Service Associate job openings:
Job description
SUMMARY:
Our Service Team consistently strives for service excellence. The Service Associate - Client Support is responsible for providing exceptional administrative support to the financial advisory team and ensuring a seamless client experience. This role will focus on assisting with day-to-day client service requests, processing transactions, handling client inquiries, and managing account-related documentation. The Service Associate will collaborate closely with senior team members to deliver high-quality service and contribute to the smooth operation of client services.
This is a full-time, non-exempt position based in our Waltham, MA office and requires five days per week on-site. This position has an expected base salary ranging from $60k-$65k, with the potential for an annual bonus based on the employees' performance and the companies.
DUTIES AND RESPONSIBILITIES
- Serve as an initial point of contact for clients, addressing inquiries and providing timely responses to their needs via phone and email
- Assist with scheduling and coordinating client appointments, ensuring all logistics are handled efficiently and accurately
- Process client requests, including transactions and paperwork, in line with firm policies and procedures
- Assist in the onboarding process for new clients, ensuring a smooth and positive experience
- Collaborate with custodians and internal teams to resolve client account issues, transfers, and general service requests
- Support advisors with client-related documentation, ensuring all forms are complete, accurate, and submitted on time
- Provide notary services for client transactions as required
- Maintain up-to-date client records and help ensure accuracy and consistency across internal systems
QUALIFICATIONS
- 2-5 years of experience in a client-facing administrative role within the financial services or related industry
- BS/BA degree preferred; high school diploma or GED required
- Strong communication skills with the ability to establish rapport with clients and colleagues
- Experience with CRM systems and basic financial software (experience with custodial platforms is a plus)
- Knowledge of financial services industry practices, with familiarity in processing account transactions or client service inquiries
- Strong attention to detail and accuracy in handling client records and transaction-related documents
- Ability to multitask and manage competing priorities in a fast-paced environment
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
PHYSICAL REQUIREMENTS
- Works in an office environment
- Requires extended periods of sitting or standing at a desk, talking on the phone, and typing
- Use hands, fingers to constantly operate a computer and office equipment, such as copy machine and printer
- Occasionally move about inside the office to access file cabinets, office equipment, etc.
- May carry or lift weight up to 10 lbs. in very limited occurrences