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Service Associate Jobs in Delaware (NOW HIRING)

Royal Farms

Customer Service Associate

Ocean View, DE · On-site

$17 - $19/hr

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Milford, DE · On-site

$15 - $19/hr

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Ellendale, DE

$15 - $19/hr

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Hartly, DE

$15 - $19/hr

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Ellendale, DE · On-site

$15 - $19/hr

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Greenwood, DE · On-site

$15 - $19/hr

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Seaford, DE · On-site

$15 - $19/hr

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Rehoboth Beach, DE · On-site

$17 - $18/hr

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Bear, DE · On-site

$15 - $19/hr

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Dover, DE · On-site

$15 - $19/hr

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Laurel, DE · On-site

$15 - $19/hr

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Millsboro, DE · On-site

$15 - $19/hr

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Smyrna, DE

$15 - $19/hr

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Rehoboth Beach, DE · On-site

$17 - $19/hr

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Middletown, DE · On-site

$15 - $19/hr

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Seaford, DE

$15 - $19/hr

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Newark, DE · On-site

$15 - $19/hr

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Dover, DE

$15 - $19/hr

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Milford, DE · On-site

$15 - $19/hr

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Newark, DE · On-site

$15 - $19/hr

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

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All JobsService Associate JobsService Associate Jobs in Delaware

Service Associate information

See Delaware salary details

$9

$19

$31

How much do service associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for service associate in Delaware is $19.03, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Service Associate vs Customer Service Representative?

AspectService AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentRetail, healthcare, banking, hospitality settingsCall centers, retail, banking, service desks
Employer & Industry UsageCommon in retail, healthcare, banking sectorsWidespread across customer-facing industries
Comparison FocusHands-on, in-person service rolesPhone or online customer support

Service Associates typically work directly with customers in person, providing assistance and support in retail, healthcare, or banking environments. Customer Service Representatives often handle inquiries via phone or online, focusing on remote support. Both roles require strong communication skills and similar credentials, but their work settings and interaction methods differ.

What are the most commonly searched types of Service jobs in Delaware? The most popular types of Service jobs in Delaware are:
What cities in Delaware are hiring for Service Associate jobs? Cities in Delaware with the most Service Associate job openings:
Service Associate jobs near you
Infographic showing various Service Associate job openings in Delaware as of May 2026, with employment types broken down into 78% Full Time, 21% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,583 per year, or $19 per hour.
Customer Service Associate

Customer Service Associate

Royal Farms

Ocean View, DE • On-site

$17 - $19/hr

Full-time

Posted 23 days ago

Royal Farms rating

5.1

Company rating: 5.1 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

29th of 47 rated convenience stores

Job description

Overview
Job Purpose
The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused operations. This includes food service preparation, point-of-sale transactions, housekeeping duties, and general store upkeep.
The Customer Service Associate plays a key role in delivering an exceptional experience by engaging every customer with friendliness, efficiency, and professionalism - ultimately building brand loyalty and upholding the Royal Farms standard of excellence.
Responsibilities
Essential Functions
Customer Service & Engagement
    • Ensure every customer receives outstanding service by creating a friendly environment-greet and acknowledge customers, uphold high service standards, anticipate customer needs, and demonstrate product knowledge.
    • Respond promptly to customer inquiries about merchandise and assist with product selection.
    • Communicate with store leadership about customer requests, vendor issues, and product damages.

Point of Sale & Transactions
    • Operate the register, scan and bag items, manage various payment methods, activate fuel and gift cards, and ensure drawer balance at shift end.
    • Follow all ID verification laws when selling age-restricted products such as alcohol or tobacco.
    • Assist and educate customers using the assisted checkout terminals; monitor transactions to ensure accurate payment and prevention of theft.
    • Support customers with purchases that require employee assistance, such as tobacco, lottery, or items kept behind the counter.
    • Handle customer fuel transactions and monitor fuel court activity; stop pumps if necessary.

Food & Beverage Service
    • Prepare all made-to-order food and beverages per recipe or customer specifications, ensuring accuracy, quality, and speed of service.
    • Execute foodservice and beverage programs consistently, maintaining proper portioning, presentation, and product availability.
    • Follow all food safety and sanitation standards, including proper handling, storage, and cleaning practices, to ensure a safe experience for customers and compliance with company and regulatory requirements.

Merchandising & Stocking
    • Restock products and supplies to maintain a fully stocked store.
    • Check expiration codes, face and inspect items, pull and discard expired products per company procedures.

Store Cleanliness & Safety
    • Perform routine side work (cleaning, sweeping, mopping, trash removal, etc.).
    • Maintain a clean and organized work area to ensure safe working conditions.
    • Immediately report unsafe conditions to store leadership.

Additional Responsibilities
  • Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials.
  • Uphold the mission, core values, and brand standards of the company by ensuring all practices reflect integrity, accountability, and operational excellence.
  • Performs other projects/duties as assigned.

Qualifications
Qualifications
Required
    • Must be at least 16 years old.
    • Must have strong communication and customer service skills.
    • Must demonstrate the ability to work both independently and as part of a team.
    • Must be able to multitask effectively in a fast-paced environment.
    • Must be able to learn and follow all Royal Farms safety processes and procedures.

Preferred
    • Prior experience in food service and/or customer service.

Success Factors
  • Customer Focus - Consistently delivers friendly, attentive, and accurate service to every customer, creating a welcoming and efficient experience that supports brand loyalty.
  • Operational Consistency - Maintains high standards of cleanliness, food safety, and merchandising while accurately executing all assigned tasks and procedures during the shift.
  • Team Dependability - Demonstrates reliability, flexibility, and strong communication within the team environment, supporting store goals and adapting effectively to fast-paced demands.

Work Requirements
  • Must be able to stand, walk, bend, reach, and lift up to 50lbs throughout the shift.
  • Must be able to perform repetitive physical tasks like squatting, stooping, and crouching.
  • Must be comfortable working around hot equipment and cleaning products.
  • Ability to be punctual and arrive to work on time.
  • Must wear slip-resistant shoes while on duty.
  • Flexible availability to work various shifts, including weekends, holidays, and overtime, as required by business needs.
  • Ability to adhere to assigned schedules and arrive to work on time as required by business needs.

Pay Range
USD $17.00 - USD $19.00 /Hr.

What Royal Farms employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Royal Farms

Sourced by ZipRecruiter

Royal Farms, headquartered in Baltimore, MD, US, is a highly regarded player in the American convenience store industry. With an illustrious history extending back to 1959, the company began as a small dairy business and has since grown into an expansive network of convenience stores and gas stations. Recognized not only for their diverse product offerings, Royal Farms is also celebrated for their world-famous chicken, freshly prepared in-store, and winning accolades over big-name restaurants. The company, valuing impeccable customer service, takes pride in providing a clean, customer-friendly environment that blends the comfort of a convenience store with the services of a quick-stop restaurant.

Industry

Retail

Company size

1,001 - 5,000 Employees

Headquarters location

Baltimore, MD, US

Year founded

1959

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