Bethesda, MD · On-site
$18 - $20/hr
Role Summary Ourisman Automotive Group is seeking a proactive and customer-focused BDC Coordinator ... Schedule sales and service appointments, ensuring a seamless and positive experience for customers.
New
Quick apply
Bethesda, MD · On-site
$18 - $20/hr
Role Summary Ourisman Automotive Group is seeking a proactive and customer-focused BDC Coordinator ... Schedule sales and service appointments, ensuring a seamless and positive experience for customers.
New
Sterling, VA · On-site
$44K - $88K/yr
Prior service call/appointment coordination experience (dealership or high-volume environment) preferred. * Excellent phone, text, and email communication skills; professional, friendly tone.
Quick apply
Sterling, VA · On-site
$44K - $88K/yr
Prior service call/appointment coordination experience (dealership or high-volume environment) preferred. * Excellent phone, text, and email communication skills; professional, friendly tone.
Role Summary Ourisman Automotive Group is seeking a proactive and customer-focused BDC Coordinator ... Schedule sales and service appointments, ensuring a seamless and positive experience for customers.
New
Role Summary Ourisman Automotive Group is seeking a proactive and customer-focused BDC Coordinator ... Schedule sales and service appointments, ensuring a seamless and positive experience for customers.
New
Bethesda, MD · On-site
$18 - $20/hr
Role Summary Ourisman Automotive Group is seeking a proactive and customer-focused BDC Coordinator ... Schedule sales and service appointments, ensuring a seamless and positive experience for customers.
Bethesda, MD · On-site
$18 - $20/hr
Role Summary Ourisman Automotive Group is seeking a proactive and customer-focused BDC Coordinator ... Schedule sales and service appointments, ensuring a seamless and positive experience for customers.
Annandale, VA · On-site
$17 - $22.75/hr
As a Patient Coordinator, you will be the first point of contact for patients visiting or calling ... service by greeting patients, scheduling appointments, managing patient records, and handling ...
Annandale, VA · On-site
$17 - $22.75/hr
As a Patient Coordinator, you will be the first point of contact for patients visiting or calling ... service by greeting patients, scheduling appointments, managing patient records, and handling ...
Baltimore, MD · On-site
$60 - $70/hr
In the service delivery coordinator capacity, this position supports the operational efficiency of ... Ensure timely scheduling of initial appointments for new referrals -- target first appointment ...
Baltimore, MD · On-site
$60 - $70/hr
In the service delivery coordinator capacity, this position supports the operational efficiency of ... Ensure timely scheduling of initial appointments for new referrals -- target first appointment ...
Washington, DC · On-site
$23/hr
... BDC coordinators who are dedicated to increasing service and parts traffic through phone calls ... Your team's goal will be to set service appointments and contact commercial parts leads to ...
Washington, DC · On-site
$23/hr
... BDC coordinators who are dedicated to increasing service and parts traffic through phone calls ... Your team's goal will be to set service appointments and contact commercial parts leads to ...
Baltimore, MD · On-site
$23/hr
... BDC coordinators who are dedicated to increasing service and parts traffic through phone calls ... Your team's goal will be to set service appointments and contact commercial parts leads to ...
Baltimore, MD · On-site
$23/hr
... BDC coordinators who are dedicated to increasing service and parts traffic through phone calls ... Your team's goal will be to set service appointments and contact commercial parts leads to ...
$16.50 - $22.50/hr
The CSR will be responsible for providing an exceptional customer experience by assisting homeowners with scheduling service appointments, answering questions, coordinating with technicians, and ...
$16.50 - $22.50/hr
The CSR will be responsible for providing an exceptional customer experience by assisting homeowners with scheduling service appointments, answering questions, coordinating with technicians, and ...
Washington, DC · On-site
$23/hr
... BDC coordinators who are dedicated to increasing service and parts traffic through phone calls ... Your team's goal will be to set service appointments and contact commercial parts leads to ...
Washington, DC · On-site
$23/hr
... BDC coordinators who are dedicated to increasing service and parts traffic through phone calls ... Your team's goal will be to set service appointments and contact commercial parts leads to ...
Washington, DC · On-site
$16.50 - $22.50/hr
The CSR will be responsible for providing an exceptional customer experience by assisting homeowners with scheduling service appointments, answering questions, coordinating with technicians, and ...
Washington, DC · On-site
$16.50 - $22.50/hr
The CSR will be responsible for providing an exceptional customer experience by assisting homeowners with scheduling service appointments, answering questions, coordinating with technicians, and ...
Washington, DC · On-site
$16.50 - $22.50/hr
The CSR will be responsible for providing an exceptional customer experience by assisting homeowners with scheduling service appointments, answering questions, coordinating with technicians, and ...
Quick apply
Washington, DC · On-site
$16.50 - $22.50/hr
The CSR will be responsible for providing an exceptional customer experience by assisting homeowners with scheduling service appointments, answering questions, coordinating with technicians, and ...
... appointment management, referral coordination, prior authorization tracking, and communication with patients and care teams to facilitate timely access to services. Maintain operational tracking and ...
... appointment management, referral coordination, prior authorization tracking, and communication with patients and care teams to facilitate timely access to services. Maintain operational tracking and ...
Coordinates patient scheduling registration and managing patient overflow. Oversees daily functions ... Ensures patient registration and appointment processes run smoothly and efficiently. Responsible ...
Coordinates patient scheduling registration and managing patient overflow. Oversees daily functions ... Ensures patient registration and appointment processes run smoothly and efficiently. Responsible ...
Columbia, MD · On-site
Registers patients for clinical appointments using electronic medical record system (epic ... Patient Service Coordinator Role/Level/Range: ATO 40/E/02/OD Starting Salary Range: $16.60 - $29.50 ...
Columbia, MD · On-site
Registers patients for clinical appointments using electronic medical record system (epic ... Patient Service Coordinator Role/Level/Range: ATO 40/E/02/OD Starting Salary Range: $16.60 - $29.50 ...
Registers patients for clinical appointments using computerized database. Assists patients or ... Patient Service Coordinator Role/Level/Range: ATO 40/E/02/OD Starting Salary Range: $16.20 - $28.80 ...
Registers patients for clinical appointments using computerized database. Assists patients or ... Patient Service Coordinator Role/Level/Range: ATO 40/E/02/OD Starting Salary Range: $16.20 - $28.80 ...
Columbia, MD · On-site
Coordinates patient appointments either within the office or between other offices and/or ... Patient Service Coordinator Role/Level/Range: ATO 40/E/02/OD Starting Salary Range: $16.60 - $29.50 ...
Columbia, MD · On-site
Coordinates patient appointments either within the office or between other offices and/or ... Patient Service Coordinator Role/Level/Range: ATO 40/E/02/OD Starting Salary Range: $16.60 - $29.50 ...
... appointment management, referral coordination, prior authorization tracking, and communication with patients and care teams to facilitate timely access to services. * Maintain operational tracking ...
... appointment management, referral coordination, prior authorization tracking, and communication with patients and care teams to facilitate timely access to services. * Maintain operational tracking ...
Chantilly, VA · On-site
$15.50 - $20.75/hr
Schedule service appointments and maintain an organized appointment calendar. * Provide general support in the service lane, including coordinating with service advisors and technicians. * Ensure a ...
Chantilly, VA · On-site
$15.50 - $20.75/hr
Schedule service appointments and maintain an organized appointment calendar. * Provide general support in the service lane, including coordinating with service advisors and technicians. * Ensure a ...
Chantilly, VA · On-site
$15.25 - $20.50/hr
Schedule service appointments and maintain an organized appointment calendar. * Provide general support in the service lane, including coordinating with service advisors and technicians. * Ensure a ...
Quick apply
Chantilly, VA · On-site
$15.25 - $20.50/hr
Schedule service appointments and maintain an organized appointment calendar. * Provide general support in the service lane, including coordinating with service advisors and technicians. * Ensure a ...
$9.44 - $11.27
7% of jobs
$11.27 - $13.10
3% of jobs
$13.10 - $14.93
11% of jobs
$15.27 is the 25th percentile. Wages below this are outliers.
$14.93 - $16.76
20% of jobs
The median wage is $17.68 / hr.
$16.76 - $18.59
17% of jobs
$18.59 - $20.42
16% of jobs
$20.49 is the 75th percentile. Wages above this are outliers.
$20.42 - $22.25
15% of jobs
$22.25 - $24.08
5% of jobs
$24.08 - $25.91
3% of jobs
$25.91 - $27.74
1% of jobs
$27.74 - $29.57
1% of jobs
$9
$18
$29
| Aspect | Service Appointment Coordinator | Service Advisor |
|---|---|---|
| Credentials | Typically requires customer service experience, basic technical knowledge, and scheduling skills | Requires automotive service training, certifications (like ASE), and strong technical understanding |
| Work Environment | Office or service department, focusing on scheduling and customer communication | Service bay area, interacting directly with customers and technicians |
| Employer & Industry Usage | Used in automotive dealerships and repair shops for scheduling appointments | Commonly found in auto service centers, dealerships, and repair shops |
| Search & Comparison Intent | People compare roles related to scheduling and customer service in auto repair | People compare roles involving customer interaction and technical consultation |
The Service Appointment Coordinator primarily handles scheduling and customer communication, focusing on organizing service appointments. In contrast, the Service Advisor interacts directly with customers, discusses repairs, and recommends services. Both roles are essential in automotive service settings but differ in responsibilities and technical involvement.
For Service Appointment Coordinator jobs in Silver Spring, MD, the most frequently searched job titles are:
The top searched job categories for Service Appointment Coordinator jobs in Silver Spring, MD are:
Cities near Silver Spring, MD with the most Service Appointment Coordinator job openings:
Bethesda, MD • On-site
$18 - $20/hr
Full-time
Dental, Vision, Life, Retirement
Posted 3 days ago
New
Ourisman, Trusted TraditionHere's to those who think differently. The ones who think that a car dealership's first priority should be the guest. Such a candid idea could only come from Ourisman. Because we're forward thinking, just like the communities we serve. Individuals who won't be constrained by how things "have always been done", but instead strive to do things "how they could be done" and "how they should be done." It is a philosophy we have infused into every fabric of our dealerships, from the bottom up, in every department, and in every Ourisman team member. Changing the way we all think about car buying is just the beginning. Role Summary Ourisman Automotive Group is seeking a proactive and customer-focused BDC Coordinator to join our team. The BDC Representative will be responsible for handling inbound and outbound communication with potential and existing customers to generate sales and service appointments.More about the roleHandle inbound and outbound calls, emails, and chat inquiries to assist customers with their vehicle sales and service needs.Schedule sales and service appointments, ensuring a seamless and positive experience for customers.Identify and qualify sales leads, converting them into opportunities for the sales team.Conduct timely follow-up with customers who have expressed interest in our vehicles or services, maintaining strong customer relationships.Update and maintain customer information in the dealership's Customer Relationship Management (CRM) system, ensuring accuracy and completeness.Stay informed about dealership promotions, vehicle features, and service offerings to effectively communicate with customers.Achieve individual and departmental performance goals related to customer interactions, appointments, and lead conversions.Work closely with sales, service, and management teams to support dealership objectives and enhance the customer experience.What we look forPrevious experience in a customer service, sales, or call center role is preferred; experience in the automotive industry is a plus.Excellent communication and interpersonal skills, with the ability to build rapport with customers.Strong organizational skills and attention to detail, with the ability to manage multiple tasks efficiently.Proficiency in Microsoft Office Suite and experience with CRM systems.A positive attitude and strong customer service orientation, with a commitment to exceeding customer expectations.Ability to handle customer inquiries and resolve issues effectively and professionally.BenefitsHealth, dental, and vision insurance Life insurance optionsShort-term and Long-term disability insurance 401(k) plan with company matchPaid time off and holiday leaveOpportunities for professional development and growthOurisman Automotive Group is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Should you require accommodation during the interview process, please advise the hiring manager when contacted for an interview.
Sourced by ZipRecruiter
Retail
1 - 10 Employees
Bethesda, MD, US
