We are seeking to add a highly-motivated, customer-focused Service Advisor to handle our service customers' concerns at our Land Rover Alexandria location. This position requires excellent ...
We are seeking to add a highly-motivated, customer-focused Service Advisor to handle our service customers' concerns at our Land Rover Alexandria location. This position requires excellent ...
Service Advisor
Alexandria, VA · On-site
We are seeking to add a highly-motivated, customer-focused Service Advisor to handle our service customers' concerns at our Land Rover Alexandria location. This position requires excellent ...
Service Advisor
Alexandria, VA · On-site
We are seeking to add a highly-motivated, customer-focused Service Advisor to handle our service customers' concerns at our Land Rover Alexandria location. This position requires excellent ...
We are seeking to add a highly-motivated, customer-focused Service Advisor to handle our service customers' concerns at our Land Rover Alexandria location. This position requires excellent ...
We are seeking to add a highly-motivated, customer-focused Service Advisor to handle our service customers' concerns at our Land Rover Alexandria location. This position requires excellent ...
Service Advisor
Sterling, VA · On-site
We are seeking to add a highly-motivated, customer-focused Service Advisor to handle Volvo service customers' concerns. This position requires excellent communication skills and a high customer ...
Service Advisor
Sterling, VA · On-site
We are seeking to add a highly-motivated, customer-focused Service Advisor to handle Volvo service customers' concerns. This position requires excellent communication skills and a high customer ...
We are seeking to add a highly-motivated, customer-focused Service Advisor to handle Volvo service customers' concerns. This position requires excellent communication skills and a high customer ...
We are seeking to add a highly-motivated, customer-focused Service Advisor to handle Volvo service customers' concerns. This position requires excellent communication skills and a high customer ...
Service Advisor
Sterling, VA · On-site
We are seeking to add a highly-motivated, customer-focused Service Advisor to handle Volvo service customers' concerns. This position requires excellent communication skills and a high customer ...
Service Advisor
Sterling, VA · On-site
We are seeking to add a highly-motivated, customer-focused Service Advisor to handle Volvo service customers' concerns. This position requires excellent communication skills and a high customer ...
We are seeking to add a highly-motivated, customer-focused Service Advisor to handle Volvo service customers' concerns. This position requires excellent communication skills and a high customer ...
We are seeking to add a highly-motivated, customer-focused Service Advisor to handle Volvo service customers' concerns. This position requires excellent communication skills and a high customer ...
Service Advisor
Woodbridge, VA · On-site
$70K - $100K/yr
As a Service Advisor at Koons Woodbridge Buick GMC , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are ...
Service Advisor
Woodbridge, VA · On-site
$70K - $100K/yr
As a Service Advisor at Koons Woodbridge Buick GMC , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are ...
Service Advisor
Alexandria, VA · On-site
We are seeking to add a highly-motivated, customer-focused Service Advisor to handle our service customers' concerns at our Land Rover Alexandria location. This position requires excellent ...
Service Advisor
Alexandria, VA · On-site
We are seeking to add a highly-motivated, customer-focused Service Advisor to handle our service customers' concerns at our Land Rover Alexandria location. This position requires excellent ...
Service Advisor
Laurel, MD · On-site
$54K/yr
The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair ...
Quick apply
Service Advisor
Laurel, MD · On-site
$54K/yr
The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair ...
Service Advisor
Woodbridge, VA · On-site
$50K - $150K/yr
The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair ...
Quick apply
Service Advisor
Woodbridge, VA · On-site
$50K - $150K/yr
The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair ...
Service Advisor
Derwood, MD · On-site
$60K/yr
The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair ...
Quick apply
Service Advisor
Derwood, MD · On-site
$60K/yr
The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair ...
Service Advisor
Damascus, MD · On-site
$300 - $600/day
We are looking for a PART TIME Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and ...
Service Advisor
Damascus, MD · On-site
$300 - $600/day
We are looking for a PART TIME Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and ...
Service Advisor
Woodbridge, VA · On-site
$50K - $150K/yr
The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair ...
Quick apply
Service Advisor
Woodbridge, VA · On-site
$50K - $150K/yr
The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair ...
Service Advisor
Woodbridge, VA · On-site
$45K - $200K/yr
The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair ...
Quick apply
Service Advisor
Woodbridge, VA · On-site
$45K - $200K/yr
The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair ...
Service Advisor
Vienna, VA · On-site
$60K/yr
The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair ...
Quick apply
Service Advisor
Vienna, VA · On-site
$60K/yr
The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair ...
Service Advisor
Laurel, MD · On-site
$54K/yr
The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair ...
Quick apply
Service Advisor
Laurel, MD · On-site
$54K/yr
The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair ...
Service Advisor
Laurel, MD · On-site
$30K/yr
The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair ...
Service Advisor
Laurel, MD · On-site
$30K/yr
The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair ...
The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair ...
The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair ...
The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair ...
The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair ...
Service Advisor information
See Washington, DC salary details
$13.56 - $16.99
6% of jobs
$16.99 - $20.42
15% of jobs
$21.13 is the 25th percentile. Wages below this are outliers.
$20.42 - $23.84
19% of jobs
The median wage is $26.02 / hr.
$23.84 - $27.27
16% of jobs
$27.27 - $30.70
15% of jobs
$32.16 is the 75th percentile. Wages above this are outliers.
$30.70 - $34.13
11% of jobs
$34.13 - $37.55
7% of jobs
$37.55 - $40.98
5% of jobs
$40.98 - $44.41
2% of jobs
$44.41 - $47.84
2% of jobs
$47.84 - $51.26
2% of jobs
$13
$29
$51
How much do service advisor jobs pay per hour?
As of Aug 22, 2026, the average hourly pay for service advisor in Washington, DC is $29.26, according to ZipRecruiter salary data. Most workers in this role earn between $20.87 and $33.65 per hour, depending on experience, location, and employer.
What is a service advisor?
A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.
What does a service advisor do?
As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.
What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?
To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.
How does a service advisor typically collaborate with technicians and customers during the repair process?
As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.
What is the difference between Service Advisor vs Service Writer?
| Aspect | Service Advisor | Service Writer |
|---|---|---|
| Credentials | High school diploma; certifications like ASE or manufacturer-specific training | High school diploma; customer service or automotive certifications beneficial |
| Work Environment | Automotive service departments, interacting with customers and technicians | Customer service areas within auto repair shops, dealerships, or service centers |
| Employer & Industry Usage | Used interchangeably in many shops; both roles involve customer communication | Commonly used term; focuses on writing repair orders and explaining services |
Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.
Do service advisors get paid more than mechanics?
Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.
More about Service Advisor jobs
What are the most commonly searched types of Service Advisor jobs in Washington, DC?
The most popular types of Service Advisor jobs in Washington, DC are:
What are popular job titles related to Service Advisor jobs in Washington, DC?
For Service Advisor jobs in Washington, DC, the most frequently searched job titles are:
What job categories do people searching Service Advisor jobs in Washington, DC look for?
The top searched job categories for Service Advisor jobs in Washington, DC are:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 24 days ago
Job description
About Us
The Beyer Automotive Group currently sells and services Volvo, Land Rover, Kia, and Subaru across greater Washington DC.
We are seeking to add a highly-motivated, customer-focused Service Advisor to handle our service customers' concerns at our Land Rover Alexandria location. This position requires excellent communication skills and a high customer service orientation. Candidate must be reliable, dependable, and preferred to have a minimum of 1-year related experience with a high CSI and Sales history. Must possess a valid driver's license and be detailed oriented.
What We Offer
- Medical, Dental and Vision Insurance
- Paid Time off
- Paid Holidays
- Paid Training
- 401K
- Discounts on products and services
- Career advancement opportunities, promote from within
- Continued education, manufacturer hands-on and web-based training
- Manager in training program
- Clean and professional work environment
- Competitive wages
Service Advisor responsibilities
- Greeting customers promptly
- Obtaining customer and vehicle information
- Clearly reporting all vehicle symptoms as described by the customer
- Determining and recommending needed maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Verifying that the final invoice reconciles with the work performed on the repair order
- Explaining all completed work and charges to customers
Requirements:
- Minimum 1 year experience in a service advisory role
- ADP experience is preferred but not required.
- Hyundai experience is a PLUS!
- Positive attitude
- High volume mentality
- CSI focused
- Required experience:
- Service Advisor, Dealership, Automotive Knowledge: 1 year