Service Advisor
Upper Marlboro, MD · On-site
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
Service Advisor
Upper Marlboro, MD · On-site
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
Service Advisor
Clarksville, MD · On-site
As a Service Advisor , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer ...
Service Advisor
Clarksville, MD · On-site
As a Service Advisor , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer ...
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
Service Advisor
Upper Marlboro, MD · On-site
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
Service Advisor
Upper Marlboro, MD · On-site
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
Service Advisor
Woodbridge, VA · On-site
$70K - $100K/yr
As a Service Advisor at Koons Woodbridge Buick GMC , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are ...
Service Advisor
Woodbridge, VA · On-site
$70K - $100K/yr
As a Service Advisor at Koons Woodbridge Buick GMC , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are ...
Service Advisor
Clarksville, MD · On-site
As a Service Advisor , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer ...
Service Advisor
Clarksville, MD · On-site
As a Service Advisor , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer ...
Service Advisor
$60K/yr
AUTOMOTIVE SERVICE ADVISOR - Hyundai of Catonsville Job Type: Full-Time ($60,000 -1$00,000) Yearly NOW HIRING!!! Experienced Service Advisors who would like to write service and join our team here at ...
Service Advisor
$60K/yr
AUTOMOTIVE SERVICE ADVISOR - Hyundai of Catonsville Job Type: Full-Time ($60,000 -1$00,000) Yearly NOW HIRING!!! Experienced Service Advisors who would like to write service and join our team here at ...
Service Advisor
Baltimore, MD · On-site
$60K/yr
AUTOMOTIVE SERVICE ADVISOR - Hyundai of Catonsville Job Type: Full-Time ($60,000 -1$00,000) Yearly NOW HIRING!!! Experienced Service Advisors who would like to write service and join our team here at ...
Service Advisor
Baltimore, MD · On-site
$60K/yr
AUTOMOTIVE SERVICE ADVISOR - Hyundai of Catonsville Job Type: Full-Time ($60,000 -1$00,000) Yearly NOW HIRING!!! Experienced Service Advisors who would like to write service and join our team here at ...
Service Advisor
Woodbridge, VA · On-site
$70K - $100K/yr
As a Service Advisor at Koons Woodbridge Buick GMC , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are ...
Service Advisor
Woodbridge, VA · On-site
$70K - $100K/yr
As a Service Advisor at Koons Woodbridge Buick GMC , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are ...
Service Advisor
Annapolis, MD · On-site
$45K - $65K/yr
Description Beltway Companies is searching for a Full-Time Service Advisor to join our team! Pay Range of $45,000 - $65,000 per year based on experience Benefits: - Health, Dental and Vision ...
Service Advisor
Annapolis, MD · On-site
$45K - $65K/yr
Description Beltway Companies is searching for a Full-Time Service Advisor to join our team! Pay Range of $45,000 - $65,000 per year based on experience Benefits: - Health, Dental and Vision ...
Service Advisor
Annapolis, MD · On-site
$45K - $65K/yr
Beltway Companies is searching for a Full-Time Service Advisor to join our team! Pay Range of $45,000 - $65,000 per year based on experience Benefits: - Health, Dental and Vision Insurance offered ...
Service Advisor
Annapolis, MD · On-site
$45K - $65K/yr
Beltway Companies is searching for a Full-Time Service Advisor to join our team! Pay Range of $45,000 - $65,000 per year based on experience Benefits: - Health, Dental and Vision Insurance offered ...
Service Advisor
Upper Marlboro, MD · On-site
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
Service Advisor
Upper Marlboro, MD · On-site
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
Service Advisor
Clarksville, MD · On-site
As a Service Advisor , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer ...
Service Advisor
Clarksville, MD · On-site
As a Service Advisor , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer ...
Service Advisor
$40K - $80K/yr
Description Beltway Companies is searching for a Full-Time Experienced Service Advisor to join our team! Pay Range of $40,000 - $80,000 per year based on experience Benefits: - Health, Dental and ...
Service Advisor
$40K - $80K/yr
Description Beltway Companies is searching for a Full-Time Experienced Service Advisor to join our team! Pay Range of $40,000 - $80,000 per year based on experience Benefits: - Health, Dental and ...
Service Advisor
Baltimore, MD · On-site
$60K/yr
AUTOMOTIVE SERVICE ADVISOR - Hyundai of Catonsville Job Type: Full-Time ($60,000 -1$00,000) Yearly NOW HIRING!!! Experienced Service Advisors who would like to write service and join our team here at ...
Service Advisor
Baltimore, MD · On-site
$60K/yr
AUTOMOTIVE SERVICE ADVISOR - Hyundai of Catonsville Job Type: Full-Time ($60,000 -1$00,000) Yearly NOW HIRING!!! Experienced Service Advisors who would like to write service and join our team here at ...
Service Advisor
Halethorpe, MD · On-site
$40K - $80K/yr
Beltway Companies is searching for a Full-Time Experienced Service Advisor to join our team! Pay Range of $40,000 - $80,000 per year based on experience Benefits: - Health, Dental and Vision ...
Service Advisor
Halethorpe, MD · On-site
$40K - $80K/yr
Beltway Companies is searching for a Full-Time Experienced Service Advisor to join our team! Pay Range of $40,000 - $80,000 per year based on experience Benefits: - Health, Dental and Vision ...
Description Service Advisor Annapolis Junction, MD | Vermeer All Roads Vermeer All Roads in Annapolis Junction, MD is hiring a Service Advisor to serve as the first point of contact for our service ...
Quick apply
Description Service Advisor Annapolis Junction, MD | Vermeer All Roads Vermeer All Roads in Annapolis Junction, MD is hiring a Service Advisor to serve as the first point of contact for our service ...
Service Advisor
Sterling, VA · On-site
We are seeking to add a highly-motivated, customer-focused Service Advisor to handle Volvo service customers' concerns. This position requires excellent communication skills and a high customer ...
Quick apply
Service Advisor
Sterling, VA · On-site
We are seeking to add a highly-motivated, customer-focused Service Advisor to handle Volvo service customers' concerns. This position requires excellent communication skills and a high customer ...
We are seeking to add a highly-motivated, customer-focused Service Advisor to handle our service customers' concerns at our Land Rover Alexandria location. This position requires excellent ...
We are seeking to add a highly-motivated, customer-focused Service Advisor to handle our service customers' concerns at our Land Rover Alexandria location. This position requires excellent ...
We are seeking to add a highly-motivated, customer-focused Service Advisor to handle our service customers' concerns at our Land Rover Alexandria location. This position requires excellent ...
We are seeking to add a highly-motivated, customer-focused Service Advisor to handle our service customers' concerns at our Land Rover Alexandria location. This position requires excellent ...
Service Advisor information
See Washington, DC salary details
$13.56 - $16.99
6% of jobs
$16.99 - $20.42
15% of jobs
$21.13 is the 25th percentile. Wages below this are outliers.
$20.42 - $23.84
19% of jobs
The median wage is $26.02 / hr.
$23.84 - $27.27
16% of jobs
$27.27 - $30.70
15% of jobs
$32.16 is the 75th percentile. Wages above this are outliers.
$30.70 - $34.13
11% of jobs
$34.13 - $37.55
7% of jobs
$37.55 - $40.98
5% of jobs
$40.98 - $44.41
2% of jobs
$44.41 - $47.84
2% of jobs
$47.84 - $51.26
2% of jobs
$13
$29
$51
How much do service advisor jobs pay per hour?
As of Aug 21, 2026, the average hourly pay for service advisor in Washington, DC is $29.26, according to ZipRecruiter salary data. Most workers in this role earn between $20.87 and $33.65 per hour, depending on experience, location, and employer.
What is a service advisor?
A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.
What does a service advisor do?
As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.
What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?
To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.
How does a service advisor typically collaborate with technicians and customers during the repair process?
As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.
What is the difference between Service Advisor vs Service Writer?
| Aspect | Service Advisor | Service Writer |
|---|---|---|
| Credentials | High school diploma; certifications like ASE or manufacturer-specific training | High school diploma; customer service or automotive certifications beneficial |
| Work Environment | Automotive service departments, interacting with customers and technicians | Customer service areas within auto repair shops, dealerships, or service centers |
| Employer & Industry Usage | Used interchangeably in many shops; both roles involve customer communication | Commonly used term; focuses on writing repair orders and explaining services |
Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.
Do service advisors get paid more than mechanics?
Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.
More about Service Advisor jobs
What are the most commonly searched types of Service Advisor jobs in Washington, DC?
The most popular types of Service Advisor jobs in Washington, DC are:
What are popular job titles related to Service Advisor jobs in Washington, DC?
For Service Advisor jobs in Washington, DC, the most frequently searched job titles are:
What job categories do people searching Service Advisor jobs in Washington, DC look for?
The top searched job categories for Service Advisor jobs in Washington, DC are:
Full-time
Medical, Retirement, PTO
Re-posted 24 days ago
Job description
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
Service Advisor Compensation and Benefits:
Competitive Pay
Flexible Working Hours
Health Insurance
PTO & Sick Leave
401(K)
Service Advisor Responsibilities:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Service Advisor Requirements:
Previous experience at a Ford dealership is a plus
Ability to identify the problem quickly
Knowledge of automobiles
Proven record of achieving exceptional customer satisfaction
Past experience as a service advisor, assistant lane manager or service consultant
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Ability to learn new technology and repair and service procedures and specifications
Minimum of 1 year in service department
Ability to lift 50 pounds and work on your feet for extended periods of time
Ability to work in a fast-paced environment
Basic computer skills
Positive, friendly attitude
High school diploma or equivalent
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
About Upper Marlboro Ford
Sourced by ZipRecruiter
Industry
Motor vehicle manufacturing
Company size
51 - 200 Employees
Headquarters location
Upper Marlboro, MD, US