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Service Advisor Jobs in Springfield, OH (NOW HIRING)

Camping World

Service Advisor

Piqua, OH · On-site

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

Chevrolet Of Troy

Automotive Service Advisor

Troy, OH

$65K - $100K/yr

As a Service Advisor, you will be the primary point of contact between our customers and the service department, ensuring exceptional customer service while facilitating efficient vehicle maintenance ...

Chevrolet Of Troy

Automotive Service Advisor

Troy, OH · On-site

$65K - $100K/yr

As a Service Advisor, you will be the primary point of contact between our customers and the service department, ensuring exceptional customer service while facilitating efficient vehicle maintenance ...

Chevrolet Of Troy

Automotive Service Advisor

Troy, OH

$65K - $100K/yr

As a Service Advisor, you will be the primary point of contact between our customers and the service department, ensuring exceptional customer service while facilitating efficient vehicle maintenance ...

Performance Kings Honda

Service Advisor

Centerville, OH · On-site

$50K - $75K/yr

Performance Jeep Dodge RAM Centerville seeks professionals holding the title of Service Advisor! You will engage with customers to address vehicle concerns, create work orders, and simplify complex ...

Wagner Subaru

Express Service Advisor

Fairborn, OH · On-site

The Express Service Advisor is responsible for managing the customer experience in the Express Service lane. The position requires excellent communication skills with customers AND service ...

Wagner Subaru

Express Service Advisor

Fairborn, OH · On-site

The Express Service Advisor is responsible for managing the customer experience in the Express Service lane. The position requires excellent communication skills with customers AND service ...

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All JobsService Advisor JobsService Advisor Jobs in Springfield, OH

Service Advisor information

See Springfield, OH salary details

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How much do service advisor jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for service advisor in Springfield, OH is $23.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $26.83 per hour, depending on experience, location, and employer.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

Do service advisors get paid more than mechanics?

Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.
More about Service Advisor jobs

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What cities near Springfield, OH are hiring for Service Advisor jobs?

Cities near Springfield, OH with the most Service Advisor job openings:

Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Springfield, OH as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $48,587 per year, or $23.4 per hour.

Service Advisor

Camping World

Piqua, OH • On-site

$50K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Camping World rating

5.7

Company rating: 5.7 out of 10

Based on 182 frontline employees who took The Breakroom Quiz

460th of 734 rated retailers

Job description

Camping World is seeking a Service Advisor to join our growing team.

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.


What You'll Do:

  • Determine specialized product needs and services by working directly with customers

  • Suggest add-on sales to increase average transactions

  • Provide price estimates for designated installations prior to scheduling appointments

  • Keep customers apprised of work progress

What You'll Need to Have for the Role:

  • A minimum of one year of service experience is preferred

  • Previous RV product or camping lifestyle

  • Ability to work daily on a computer and perform internet searches as needed

  • Excellent organization and follow up skills are required

  • The ability to follow department procedures and policies

  • Valid driver's license preferred

  • May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices

  • Prolonged periods of standing, stooping, crawling, and bending

General Compensation Disclosure

The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. This is a commission-based role with uncapped commissions.

In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

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