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Service Advisor Jobs in Springfield, OH (NOW HIRING)

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Service Advisor

Troy, OH · On-site

$70K/yr

Service Advisor - Chevrolet of Troy Chevrolet of Troy is looking for a motivated and customer-focused Service Advisor to join our team! If you have a passion for the automotive industry and enjoy ...

Service Advisor

Dayton, OH · On-site

$90K - $120K/yr

Martin Automotive Group is searching for a Service Advisor to join our team at our Kia of Dayton location! We believe our continued success and future growth is attributed to our employees.

Description In the role of Service Advisor , you will always strive to make our customers feel valued and heard. You will take pride in being the point person for resolving customers' complaints and ...

In the role of Service Advisor , you will always strive to make our customers feel valued and heard. You will take pride in being the point person for resolving customers' complaints and concerns.

In the role of Service Advisor , you will always strive to make our customers feel valued and heard. You will take pride in being the point person for resolving customers' complaints and concerns.

Martin Automotive Group is searching for a Service Advisor to join our team at our Subaru of Dayton location! We believe our continued success and future growth is attributed to our employees.

Description Service Advisor Are you looking for a career and not just another job? At Honda Marysville Motorsports, we are looking for a motivated and customer-focused Service Advisor who brings a ...

Service Advisor Are you looking for a career and not just another job? At Honda Marysville Motorsports, we are looking for a motivated and customer-focused Service Advisor who brings a positive ...

Service Advisor

New Carlisle, OH · On-site

$45K - $65K/yr

The Service Advisor plays a critical role in delivering exceptional customer experience while driving service department success. This position serves as the primary liaison between customers and ...

Service Advisor

Piqua, OH · On-site

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

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Service Advisor information

See Springfield, OH salary details

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$23

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How much do service advisor jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for service advisor in Springfield, OH is $23.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $26.83 per hour, depending on experience, location, and employer.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

Do service advisors get paid more than mechanics?

Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.

What are popular job titles related to Service Advisor jobs in Springfield, OH?

For Service Advisor jobs in Springfield, OH, the most frequently searched job titles are:

What job categories do people searching Service Advisor jobs in Springfield, OH look for?

The top searched job categories for Service Advisor jobs in Springfield, OH are:

What cities near Springfield, OH are hiring for Service Advisor jobs?

Cities near Springfield, OH with the most Service Advisor job openings:

Infographic showing various Service Advisor job openings in Springfield, OH as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $48,587 per year, or $23.4 per hour.

Service Advisor

Chevrolet of Troy

Troy, OH • On-site

$70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

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Job description

Service Advisor – Chevrolet of Troy

Chevrolet of Troy is looking for a motivated and customer-focused Service Advisor to join our team! If you have a passion for the automotive industry and enjoy helping customers, this could be a great opportunity to grow your career.

 Average Pay: $70,000/year
 Location: Chevrolet of Troy

As a Service Advisor, you'll be the key connection between our customers and service technicians—providing excellent customer service, recommending needed maintenance and repairs, and keeping customers informed throughout the service process.

What we're looking for:

  • Strong communication and customer service skills
  • Professional, positive attitude
  • Ability to work in a fast-paced environment
  • Automotive service experience preferred
  • A team-oriented mindset

Join a great dealership and build a rewarding career in the automotive industry. Apply today and become part of the Chevrolet of Troy team!