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Service Advisor Jobs in Covington, LA (NOW HIRING)

Banner Ford

Ford Service Advisor

Mandeville, LA · On-site

$150K/yr

As a Service Advisor , you'll be the face of our service department and trusted guide for our customers throughout their service visit. This is a fast-paced, high-energy role where your communication ...

Banner Ford

Ford Service Advisor

Mandeville, LA · On-site

$150K/yr

As a Service Advisor , you'll be the face of our service department and trusted guide for our customers throughout their service visit. This is a fast-paced, high-energy role where your communication ...

Banner Ford

Ford Service Advisor

Mandeville, LA

$150K/yr

As a Service Advisor , you'll be the face of our service department and trusted guide for our customers throughout their service visit. This is a fast-paced, high-energy role where your communication ...

Banner Ford

Ford Service Advisor

Mandeville, LA · On-site

$120 - $150/hr

As a Service Advisor , you'll be the face of our service department and trusted guide for our customers throughout their service visit. This is a fast-paced, high-energy role where your communication ...

Star Equipment

Service Advisor

Hammond, LA · On-site

$18 - $22/hr

-Greeting Customers -Answering customer questions about service outcomes & consulting with technicians when necessary -Overseeing & managing the service center's scheduling & workflow -Informing ...

Star Equipment

Service Advisor

Hammond, LA · On-site

$18 - $22/hr

-Greeting Customers -Answering customer questions about service outcomes & consulting with technicians when necessary -Overseeing & managing the service center's scheduling & workflow -Informing ...

Star Equipment

Service Advisor

Hammond, LA · On-site

$20 - $24/hr

-Greeting Customers -Answering customer questions about service outcomes & consulting with technicians when necessary -Overseeing & managing the service center's scheduling & workflow -Informing ...

Star Equipment

Service Advisor

Hammond, LA · On-site

$20 - $24/hr

-Greeting Customers -Answering customer questions about service outcomes & consulting with technicians when necessary -Overseeing & managing the service center's scheduling & workflow -Informing ...

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Showing results 21-40

All JobsService Advisor JobsService Advisor Jobs in Covington, LA

Service Advisor information

See Covington, LA salary details

$10

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$39

How much do service advisor jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for service advisor in Covington, LA is $22.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $25.62 per hour, depending on experience, location, and employer.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

Do service advisors get paid more than mechanics?

Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.
More about Service Advisor jobs

What are popular job titles related to Service Advisor jobs in Covington, LA?

For Service Advisor jobs in Covington, LA, the most frequently searched job titles are:

What cities near Covington, LA are hiring for Service Advisor jobs?

Cities near Covington, LA with the most Service Advisor job openings:

Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Covington, LA as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 34% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $46,403 per year, or $22.3 per hour.

Automotive Service Advisor

National Automotive Training Academy

Slidell, LA • On-site

$65K - $120K/yr

Full-time

Re-posted 5 days ago

Job description

Automotive Service Advisor

Matt Bowers Hyundai | Slidell, LA

Matt Bowers Hyundai is seeking a personable, customer-focused Service Advisor to serve as the primary liaison between our customers and service technicians. This role is essential to delivering an exceptional service experience while ensuring accurate communication, efficient workflow, and customer satisfaction.

As a Service Advisor, you will greet customers, listen to their concerns, schedule service appointments, estimate repair costs, and coordinate closely with our technician team to ensure repairs are completed accurately and on time.

Key Responsibilities

  • Greet service customers promptly and professionally

  • Listen to customer concerns and document vehicle issues accurately

  • Schedule service appointments and manage repair timelines

  • Consult with technicians regarding required repairs and alternatives

  • Provide clear explanations of recommended services, parts, and repair options

  • Answer customer questions regarding service outcomes, warranties, and costs

  • Coordinate vehicle drop-off and pick-up schedules

  • Conduct vehicle inspections, verify insurance where applicable, and perform test drives as needed

  • Communicate service updates and completion times to customers

  • Maintain positive customer relationships to encourage repeat business

  • Manage service workflow to ensure efficiency and productivity

  • Liaise with parts and technicians to ensure parts availability

  • Accurately review services rendered, explain invoices, and process payments

Qualifications & Requirements

  • Associate’s degree in mechanics or a related field (preferred, not required)

  • Prior experience in automotive service, advising, or related roles (preferred)

  • Strong understanding of automotive technology and the automotive industry

  • Proficiency with dealership and industry-specific software

  • Excellent customer service, interpersonal, and communication skills

  • Strong organizational, decision-making, and problem-solving abilities

  • Ability to communicate effectively with customers, technicians, and management

What We Offer

  • Competitive compensation based on experience

  • Stable, high-volume service department

  • Professional training and growth opportunities

  • Team-oriented, customer-focused work environment

If you’re driven by customer satisfaction and thrive in a fast-paced automotive environment, we encourage you to apply today.