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Service Advisor Jobs in Covington, LA (NOW HIRING)

Carlock Automotive Group

Service Advisor

Slidell, LA · On-site

Are you a high-performing Service Advisor ready to take your career to the next level? Do you thrive in a fast-paced environment where customer experience is everything? If you're passionate about ...

Carlock Toyota of Slidell

Service Advisor

Slidell, LA

$50K - $115K/yr

Are you a high-performing Service Advisor ready to take your career to the next level? Do you thrive in a fast-paced environment where customer experience is everything? If you're passionate about ...

Carlock Automotive Group

Service Advisor

Slidell, LA · On-site

Are you a high-performing Service Advisor ready to take your career to the next level? Do you thrive in a fast-paced environment where customer experience is everything? If you're passionate about ...

Hiring Winners

Service Advisor

New Orleans, LA

Service Advisor - Automotive Put your natural knack for pleasing people to work! If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your ...

Hiring Winners

Service Advisor

New Orleans, LA

Service Advisor - Automotive Put your natural knack for pleasing people to work! If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your ...

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All JobsService Advisor JobsService Advisor Jobs in Covington, LA

Service Advisor information

See Covington, LA salary details

$10

$22

$39

How much do service advisor jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for service advisor in Covington, LA is $22.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $25.62 per hour, depending on experience, location, and employer.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.
More about Service Advisor jobs
What are popular job titles related to Service Advisor jobs in Covington, LA? For Service Advisor jobs in Covington, LA, the most frequently searched job titles are:
What cities near Covington, LA are hiring for Service Advisor jobs? Cities near Covington, LA with the most Service Advisor job openings:
Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Covington, LA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,403 per year, or $22.3 per hour.

Service Advisor

Carlock Automotive Group

Slidell, LA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

Join One of the Fastest-Growing Toyota Dealerships in the Region!Are you a high-performing Service Advisor ready to take your career to the next level? Do you thrive in a fast-paced environment where customer experience is everything? If you're passionate about delivering exceptional service and want to grow with a dynamic and expanding automotive group, we want to hear from you.Who We Are:We are an award-winning, customer-first Toyota dealership with a reputation for excellence. As our business continues to grow, we're seeking top-tier Service Advisors who are driven, team-oriented, and committed to creating a world-class experience for every guest.What You'll Do:
  • Be the face of the service department by welcoming guests with professionalism and energy.
  • Act as the trusted liaison between customers and our certified technicians.
  • Clearly communicate repair and maintenance needs using a consultative, integrity-driven approach.
  • Build long-term relationships with customers based on trust, transparency, and value.
  • Generate accurate service estimates and upsell additional services that truly benefit the customer.
  • Proactively follow up throughout the repair process to keep customers informed and confident.
  • Review completed repairs with the customer and ensure satisfaction before vehicle delivery.
  • Handle minor concerns quickly and communicate major issues to management.
  • Maintain exceptional CSI scores by consistently delivering on expectations.

What We're Looking For:
  • Prior Service Advisor or customer-facing experience in an automotive environment strongly preferred.
  • A high level of professionalism, positivity, and attention to detail.
  • Strong communication skills and a passion for helping people.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Familiarity with DMS systems and service scheduling software a plus.

Why Join Us?
  • Aggressive growth = unlimited advancement opportunities within our automotive group.
  • Training & career development through our in-house Carlock University program.
  • Competitive compensation plans with performance bonuses.
  • Full benefits package including health, dental, vision, 401(k), and paid time off.
  • A dealership culture that values teamwork, leadership, and excellence.

If you're ready to grow your career with a thriving Toyota dealership and be part of something special, apply today and let's drive success together.

Apply