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Service Advisor Jobs in Covington, LA (NOW HIRING)

Carlock Automotive Group

Service Advisor

Slidell, LA · On-site

Are you a high-performing Service Advisor ready to take your career to the next level? Do you thrive in a fast-paced environment where customer experience is everything? If you're passionate about ...

Carlock Toyota of Slidell

Service Advisor

Slidell, LA · On-site

Are you a high-performing Service Advisor ready to take your career to the next level? Do you thrive in a fast-paced environment where customer experience is everything? If you're passionate about ...

Carlock Automotive Group

Service Advisor

Slidell, LA · On-site

Are you a high-performing Service Advisor ready to take your career to the next level? Do you thrive in a fast-paced environment where customer experience is everything? If you're passionate about ...

Hiring Winners

Service Advisor

New Orleans, LA · On-site

Service Advisor - Automotive Put your natural knack for pleasing people to work! If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your ...

Hiring Winners

Service Advisor

New Orleans, LA · On-site

Service Advisor - Automotive Put your natural knack for pleasing people to work! If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your ...

Banner Chevrolet

Service Advisor

New Orleans, LA · On-site

$150K/yr

Join Banner Chevrolet as a Service Advisor , where you will be the primary point of contact between our customers and the service department. You will help ensure an exceptional customer experience ...

Banner Chevrolet

Service Advisor

New Orleans, LA · On-site

$150K/yr

Join Banner Chevrolet as a Service Advisor , where you will be the primary point of contact between our customers and the service department. You will help ensure an exceptional customer experience ...

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Service Advisor information

See Covington, LA salary details

$10

$22

$39

How much do service advisor jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for service advisor in Covington, LA is $22.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $25.62 per hour, depending on experience, location, and employer.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

Do service advisors get paid more than mechanics?

Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.
More about Service Advisor jobs

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For Service Advisor jobs in Covington, LA, the most frequently searched job titles are:

What cities near Covington, LA are hiring for Service Advisor jobs?

Cities near Covington, LA with the most Service Advisor job openings:

Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Covington, LA as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 34% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $46,403 per year, or $22.3 per hour.

Service Advisor

Paretti Family of Dealerships

Covington, LA • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Service Advisor Opportunity At Paretti Mazda

Paretti Mazda is looking for a customer-focused Service Advisor who is passionate about providing exceptional experiences for our clients. In this role, you will be the face of our service department, ensuring that each customer receives the highest level of care and communication from start to finish. We are seeking someone who takes pride in offering outstanding service, building strong customer relationships, and ensuring every customer leaves satisfied and smiling. If you are dedicated to excellence and making a positive impact, we want you to join the Paretti family!

Key Responsibilities:

  • Greet customers, listen to their concerns, and provide expert advice regarding vehicle service needs.
  • Schedule and coordinate service appointments while ensuring timely and accurate communication with customers.
  • Provide accurate time and cost estimates for service and repairs.
  • Collaborate with technicians and service team to ensure smooth workflow and customer satisfaction.
  • Review vehicle repair orders and ensure completion to the highest standards.
  • Keep detailed records of customer interactions and services performed.
  • Maintain customer satisfaction by addressing issues promptly and professionally.
  • Adhere to all dealership policies, procedures, and safety protocols.

Required Qualifications:

  • Strong communication and customer service skills.
  • High school diploma or equivalent.
  • Valid driver's license.
  • Clean driving record, with no DUIs or reckless driving tickets in the past three years.

Preferred Skills and Experience:

  • Strong organizational abilities and a customer-first mindset.
  • Previous experience in an automotive service advisor or related role.
  • Ability to work independently and as part of a team.
  • Excellent problem-solving and time management skills.
  • Basic knowledge of automotive systems and services.

Benefits:

  • Competitive salary with performance-based incentives.
  • Health, dental, and vision insurance.
  • 401(k) retirement plan.
  • Paid time off and holidays.
  • Employee discounts on vehicle purchases and services.

Why Paretti:

Paretti Family of Dealerships is a leading automotive dealership with sales and service centers operating in Baton Rouge, Covington, and Metairie, Louisiana. We provide comprehensive training to support your growth and equip you with the skills to succeed in your role. At Paretti, you'll enjoy the benefits of working for a well-established company while being part of a supportive, family-like culture that values each individual. Come grow with us and be a part of the Paretti difference!

Apply