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Service Advisor Jobs in Baton Rouge, LA (NOW HIRING)

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Service Advisor information

See Baton Rouge, LA salary details

$10

$21

$38

How much do service advisor jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for service advisor in Baton Rouge, LA is $21.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $25.24 per hour, depending on experience, location, and employer.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.
More about Service Advisor jobs
What are popular job titles related to Service Advisor jobs in Baton Rouge, LA? For Service Advisor jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Service Advisor jobs in Baton Rouge, LA look for? The top searched job categories for Service Advisor jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Service Advisor jobs? Cities near Baton Rouge, LA with the most Service Advisor job openings:
Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,682 per year, or $22 per hour.

Service Advisor

Chabill's Tire and Auto Service

Baton Rouge, LA • On-site

$17 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Benefits/Perks
  • Career path & Advancement Opportunities 
  • Competitive Compensation
  • Paid time off
  • Paid holidays
  • Performance Based bonuses
  • Paid training
  • Company discounts
  • 401K Plan with company match
  • Health Insurance
  • Supplemental Insurance (Dental, Vision, Short and Long Term Disability, etc.)
  • Life Insurance
Job Summary
We are looking for a high-performing Service Advisor to join our successful team. If you have a proven track record of sales experience and fantastic communication skills, we want to hear from you. 
As a Service Advisor, you will help our location achieve its goals by delivering best in class customer service. You will be responsible for knowing our full product & service line, how to best service our customers and how to successfully work with your team members to achieve the locations goals.
Training, ongoing education, and even competitive bonuses are available to our sales representatives. This is a great opportunity for someone with strong interpersonal skills and sales experience. 
Responsibilities 
  • Receive & deliver on customer requests (Both phone & in person) 
  • Effectively understand customer requests
  • Clearly communicate promise times
  • Help manage the daily schedule
  • Create a professional environment that builds rapport and puts customers at ease
  • Answer customer questions about their service requests & needs
  • Use strong negotiation skills to complete the sales process while maintaining a high level of customer satisfaction
Qualifications
  • High school diploma or GED equivalent is required
  • Prior sales experience in a dealership or showroom setting is preferred
  • Excellent communication and negotiation skills
  • Ability to manage time and serve customers with little supervision