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Service Advisor Jobs in Boca Raton, FL (NOW HIRING)

Foreign Affairs Auto

Service Advisor

West Palm Beach, FL · On-site

$100K/yr

Come & Join our Team We are currently looking for an extraordinary automotive service advisor that believes in hospitality and a customer-first approach to service. We are looking for the right ...

Foreign Affairs Auto

Service Advisor

West Palm Beach, FL · On-site

$100K/yr

Come & Join our Team We are currently looking for an extraordinary automotive service advisor that believes in hospitality and a customer-first approach to service. We are looking for the right ...

Delray Buick GMC

Service Advisor

Delray Beach, FL · On-site

Currently, we are seeing dedicated go-getters to fill the role of Service Advisor. A qualified individual will be expected to: * Schedule service appointments * Communicate face-to-face with ...

Weston Nissan Volvo

Service Advisor

Davie, FL · On-site

Weston Nissan, one of the largest and best Nissan dealerships in the country is looking to add a Service Advisor to our team. This is a fantastic opportunity to join a great company which focuses on ...

Weston Nissan Volvo

Service Advisor

Davie, FL · On-site

Weston Nissan, one of the largest and best Nissan dealerships in the country is looking to add a Service Advisor to our team. This is a fantastic opportunity to join a great company which focuses on ...

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All JobsService Advisor JobsService Advisor Jobs in Boca Raton, FL

Service Advisor information

See Boca Raton, FL salary details

$11

$24

$43

How much do service advisor jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for service advisor in Boca Raton, FL is $24.61, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $28.27 per hour, depending on experience, location, and employer.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

Do service advisors get paid more than mechanics?

Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.
More about Service Advisor jobs

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For Service Advisor jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Service Advisor jobs in Boca Raton, FL look for?

The top searched job categories for Service Advisor jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Service Advisor jobs?

Cities near Boca Raton, FL with the most Service Advisor job openings:

Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $51,189 per year, or $24.6 per hour.

Service Advisor

Mercedes-Benz of Palm Beach

West Palm Beach, FL • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 5 days ago

Job description

The Service Advisor is responsible for service sales and gross profit, and for proper handling of service customers. By his/her actions, the Service Advisor influences the volume of service business and plays a key role in ensuring customer satisfaction. The Service Advisor is the dealership's first-line customer relations and service sales representative.
 
At New Country, our people do whatever it takes to find solutions. We’re building a culture that’s genuinely engaged & dedicated to communities we serve. Our dealerships & employees pride themselves on being deeply involved in local communities, charities, nonprofit organization, and consider it a privilege to serve. With deep roots in the cities and towns where our car dealerships are located, we pride ourselves on a family atmosphere and strong customer bonds.
 
Benefits
  • Medical and Dental
  • 401K Plan
  • Paid time off and vacation
  • Growth opportunities
  • Paid Training
  • Family owned and operated
  • Long term job security
Responsibilities
  • Greet each customer in a prompt, courteous manner 100% of the time and never differentiate between customer that is paying for service and warranty service. Acknowledge customers who are waiting in line and let them know that they will be helped soon.
  • Schedule appointments using dealership-approved forms.
  • Communicate with service customers to determine the nature of the mechanical problem. Listen to and help interpret customer's statements accurately.
  • Secure agreement from customers before repairs begin; cover cost estimate; and approximate time when vehicle's work will be completed.
  • Obtain customer and vehicle data. Secure method of payment.
  • Test drive the vehicle with the customer if there is any question as to the nature of the problem.
  • Inspect all vehicles for bodywork, notify the customer that the work is needed
  • Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturer's' specifications, using maintenance menus.
  • Ensure that all Repair Orders are accounted for.
Qualifications
  • Excellent communication skills
  • Must have valid driver's license and have and maintain an acceptable, safe driving record and safe driving habits in order to drive both customer vehicles and a demonstrator vehicle
  • Must be a team player with impeccable honesty and integrity
  • Maintain a high level of professional personal appearance and conduct
 
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

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