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Automotive Service Director Jobs in Boca Raton, FL

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Automotive Service Director information

See Boca Raton, FL salary details

$36.5K

$113.5K

$168K

How much do automotive service director jobs pay per year?

As of Jul 19, 2026, the average yearly pay for automotive service director in Boca Raton, FL is $113,502.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,300.00 and $142,300.00 per year, depending on experience, location, and employer.

What Is an Automotive Service Director?

An automotive service director leads the service department at a car dealership or vehicle parts store. While the service director may help determine the mechanical needs of a vehicle, main duties often include managing employees, creating goals for the team, and ensuring efficient operations to help get the customer in and out of the shop quickly. The automotive service director may also control operating expenses and help manages inventory and accounts receivable. People in this career typically gain skills and experience as a service technician. Automotive service manager is a similar job title.

What is the difference between Automotive Service Director vs Automotive Service Manager?

AspectAutomotive Service DirectorAutomotive Service Manager
CredentialsASE certifications, management experienceASE certifications, technical and supervisory skills
Work EnvironmentOversees multiple departments, strategic planningManages daily operations of service department
Employer & Industry UsageUsed in large dealerships and service centersCommon in dealerships and independent shops
Search & Comparison IntentFocuses on leadership and strategic rolesFocuses on daily operations and team management

The Automotive Service Director typically holds a higher-level, strategic role overseeing multiple departments and focusing on long-term planning. The Automotive Service Manager handles daily operations, team supervision, and customer service. Both roles require certifications like ASE and experience, but the Director's role is broader and more focused on overall business performance.

How does an Automotive Service Director typically interact with technicians and service advisors to ensure smooth operations?

An Automotive Service Director plays a key leadership role by regularly coordinating with service advisors and technicians to streamline workflow and resolve any operational issues. They hold daily meetings to set goals, review progress, and address challenges, fostering open communication and collaboration within the team. Additionally, they provide guidance, training, and support to ensure high-quality service and customer satisfaction. This collaborative environment helps maintain efficiency and supports the professional growth of team members.

What are the key skills and qualifications needed to thrive as an Automotive Service Director, and why are they important?

To excel as an Automotive Service Director, you need extensive automotive technical knowledge, management experience, and typically a background in automotive service or business administration. Familiarity with dealership management systems (DMS), repair order software, and certifications like ASE are highly valuable. Exceptional leadership, customer service, and problem-solving skills help you motivate teams and ensure customer satisfaction. These competencies are critical for efficiently managing operations, driving profitability, and maintaining high standards of service quality.

What does an Automotive Service Director do?

An Automotive Service Director oversees the service department of a car dealership or automotive repair shop. Their responsibilities include managing service staff, ensuring customer satisfaction, developing business strategies, and maintaining high-quality repair standards. They also monitor department profitability, handle customer complaints, and implement policies for efficient operations. Ultimately, they ensure that the service department runs smoothly and meets both customer and company expectations.
More about Automotive Service Director jobs
What are popular job titles related to Automotive Service Director jobs in Boca Raton, FL? For Automotive Service Director jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Automotive Service Director jobs in Boca Raton, FL look for? The top searched job categories for Automotive Service Director jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Automotive Service Director jobs? Cities near Boca Raton, FL with the most Automotive Service Director job openings:
Automotive Service Director jobs near you
Automotive Service advisor

Automotive Service advisor

National Automotive Training Academy

Davie, FL • On-site

$68K - $122K/yr

Full-time

Re-posted 14 days ago

Job description

We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars. The service advisor will ensure customer service by working with customers to determine their vehicle issues and problems, determining the repair timeline, and working with technicians to convey the customers' concerns with accurate repair descriptions.

To be a successful service advisor, you should have excellent customer service, interpersonal, and communication skills. You should also have a strong understanding of automotive technology and of the automotive industry.

Service Advisor Responsibilities:
  • Greeting customers and directing them to available mechanics.
  • Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
  • Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
  • Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
  • Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
  • Managing and overseeing the dealership's workflow and schedule.
  • Calling customers to advise them about service changes or car pick-up times.
  • Maintaining positive customer relationships to ensure repeat business.
  • Ensuring all details on services rendered and costs are related to customers and processing their payments.
  • Liaising with service technicians about parts ordering and ensuring parts are available when needed.
Service Advisor Requirements:
  • An associate's degree in mechanics or a related field may be advantageous.
  • Experience in the automotive field may be advantageous.
  • A strong understanding of automotive technology and the automotive industry.
  • Proficiency with industry-specific software.
  • Excellent customer service, interpersonal, and communication skills.
  • Strong organizational, decision making, and problem-solving skills.
  • The ability to communicate with mechanics, customers, and management.