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Service Advisor Jobs in Athens, GA (NOW HIRING)

HMG Careers

Remote Sales and Service Advisor

Bishop, GA · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

HMG Careers

Remote Sales and Service Advisor

Royston, GA · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

HMG Careers

Remote Sales and Service Advisor

Monroe, GA · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

HMG Careers

Remote Sales and Service Advisor

Bowman, GA · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

HMG Careers

Remote Sales and Service Advisor

Bogart, GA · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

HMG Careers

Remote Sales and Service Advisor

Rayle, GA · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

HMG Careers

Remote Sales and Service Advisor

Talmo, GA · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

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Showing results 21-40

All JobsService Advisor JobsService Advisor Jobs in Athens, GA

Service Advisor information

See Athens, GA salary details

$11

$25

$43

How much do service advisor jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for service advisor in Athens, GA is $25.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $28.80 per hour, depending on experience, location, and employer.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

Do service advisors get paid more than mechanics?

Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.
More about Service Advisor jobs

What are popular job titles related to Service Advisor jobs in Athens, GA?

For Service Advisor jobs in Athens, GA, the most frequently searched job titles are:

What job categories do people searching Service Advisor jobs in Athens, GA look for?

The top searched job categories for Service Advisor jobs in Athens, GA are:

What cities near Athens, GA are hiring for Service Advisor jobs?

Cities near Athens, GA with the most Service Advisor job openings:

Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Athens, GA as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% In-person job distribution, with an average salary of $52,085 per year, or $25 per hour.

Service Tech - Athens BMW

Phil Hughes Automotive Group

Athens, GA

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Job description

Service Technician - Automotive

Athens BMW is Georgia's only 2025 BMW Center of Excellence Award winner; a recognition earned through exceptional teamwork and unwavering commitment to quality.  With 14 Profile in Achievement winners on our staff, we're a center defined by high performers and strong leadership.  Join us and be part of a team where excellence is recognized, growth is encouraged, and your work truly makes an impact!

Job Responsibilities

  • Examine and diagnose vehicles
  • Discuss repairs with shop foreman or service advisor
  • Communicate additional service requests to service advisor
  • Plan work in cooperation with shop foreman
  • Provide labor estimates to service advisor
  • Monitor repair time and update service advisor
  • Maintain strict adherence to dealership policies on vehicle care and operation
  • Complete story and/or documentation for client repairs
  • Assist in mentoring technician trainees
  • Attend company and factory training
  • Keep current with factory technical bulletins
  • Understand and follow federal, state and local regulations (such as disposal of hazardous waste)

Education and/or Experience

High school diploma or GED (general equivalency diploma); or 1 to 3 months related experience and/or training; or equivalent combination of education and experience.

Requirements

Must pass drug screen, background check and have an acceptable Motor Vehicle Record.

Certificates, Licenses, Registrations

Operator Driver's License & State Inspection License

Compensation

Compensation is based on experience.

Benefits

In addition to career-long personal development, our associates enjoy a number of benefits, including:

  • Paid Vacation
  • We offer Healthcare benefits for our employees
  • Vision & Dental Insurance
  • 401k retirement plan with company match
  • Employee discounts for vehicle purchases and repairs
  • Air conditioned shop
  • No Sundays

About Us

Phil Hughes Automotive Group has been serving Athens and surrounding areas since 1976. We are locally owned and family-operated. Our company's focus is building relationships that last with our employees, customers, and community.

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