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Service Account Manager Jobs in Michigan (NOW HIRING)

Oktopost

Account Manager

Grand Rapids, MI · On-site

$100/day

  • Medical

  • Retirement

  • PTO

Are you an experienced Account Manager, Account Executive, or Customer Success star? Looking to ... services. * Develop and maintain accurate forecasting and reporting. * Follow and continually ...

The Jonus Group

Personal Lines CSR

Mason, MI · On-site

$45K - $55K/yr

  • Retirement

  • PTO

Personal Lines Account Manager Job Summary Seeking a dedicated and proactive Personal Lines Account ... This role is integral to our agency, focusing on providing exceptional service to our personal ...

Dayton Freight

Account Manager

Grayling, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview Account Managers develop sales/marketing action plans to maximize territory revenue, as ... Facilitate information meetings with Service Center team members * Effectively handle special ...

Dayton Freight

Account Manager

Grayling, MI

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Overview Account Managers develop sales/marketing action plans to maximize territory revenue, as ... Facilitate information meetings with Service Center team members * Effectively handle special ...

Dayton Freight

Account Manager

Grayling, MI

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Account Managers develop sales/marketing action plans to maximize territory revenue, as well as ... Facilitate information meetings with Service Center team members * Effectively handle special ...

SENSATA TECHNOLOGIES HOLDING PLC

Account Manager

Troy, MI · On-site

$97K - $133K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Sales Account Management Professional is responsible for achieving significant long term sales ... Ensure customers receive high-quality service and maintain top supplier ratings. Business ...

Rent-A-Center

Account Manager

Pontiac, MI · On-site

$15.17 - $17.85/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Detroit, MI

$15.17 - $17.85/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Muskegon, MI · On-site

$14.45 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Saginaw, MI

$14.45 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Flint, MI

$14.45 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Kalamazoo, MI

$14.45 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Jackson, MI

$14.45 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Liberty Security Group

Account Manager

Detroit, MI

Account Managers at LSG are accountable for the day-to-day operations of an assigned account ... Coordinate necessary support services to effectively manage client site(s) to meet or exceed ...

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Showing results 41-60

All JobsService Account JobsService Account Manager JobsService Account Manager Jobs in Michigan

Service Account Manager information

See Michigan salary details

$29.2K

$59.5K

$125.9K

How much do service account manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for service account manager in Michigan is $59,514.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $71,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service account manager, and why are they important?

To thrive as a Service Account Manager, you need strong account management experience, problem-solving abilities, and a background in customer service or business administration. Familiarity with CRM systems like Salesforce, ticketing platforms, and relevant industry certifications are commonly required. Excellent communication, relationship-building, and conflict resolution skills help you effectively manage client expectations and foster long-term partnerships. These skills ensure customer satisfaction, retention, and the successful delivery of services in a competitive marketplace.

How does a service account manager typically collaborate with internal teams to address client needs?

Service Account Managers work closely with cross-functional teams such as sales, technical support, and product management to ensure client satisfaction. They act as a liaison, clearly communicating client feedback and requirements to internal stakeholders and coordinating resources to resolve issues or deliver solutions. Regular meetings, status updates, and collaborative planning sessions are common practices to align the team's efforts with client expectations. This collaborative approach helps build strong relationships and ensures that clients receive timely, effective support.

What is the difference between Service Account Manager vs Customer Success Manager?

AspectService Account ManagerCustomer Success Manager
Primary FocusManaging client accounts and ensuring service deliveryOnboarding, retention, and overall customer satisfaction
Required SkillsAccount management, communication, technical knowledgeRelationship building, problem-solving, product knowledge
Work EnvironmentClient sites, service teams, account management platformsCustomer-facing, cross-functional teams, CRM tools
Industry UsageIT, telecom, SaaS, professional services

While both roles focus on client relationships, Service Account Managers primarily oversee service delivery and account health, whereas Customer Success Managers focus on customer onboarding, retention, and ensuring long-term satisfaction. Understanding these differences helps organizations assign the right roles for client success and account management.

How much does a service account manager get paid?

The average salary for a Service Account Manager typically ranges from $60,000 to $100,000 annually, depending on experience, industry, and location. Many roles also include bonuses, commissions, or benefits, and strong communication and customer management skills are essential for success.

What is a service account manager?

A Service Account Manager is a professional responsible for managing and nurturing relationships between a company and its clients, focusing on service-related aspects. They act as the primary point of contact for clients, ensuring their needs are met and issues are resolved promptly. Service Account Managers coordinate with internal teams to deliver solutions, monitor service performance, and work to improve client satisfaction and retention. Their role is crucial in building long-term partnerships and driving customer success.
What cities in Michigan are hiring for Service Account Manager jobs? Cities in Michigan with the most Service Account Manager job openings:
Service Account Manager jobs near you
Infographic showing various Service Account Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $59,514 per year, or $28.6 per hour.

Account Manager

Oktopost

Grand Rapids, MI • On-site

$100/day

Full-time

Medical, Retirement, PTO

Re-posted yesterday

Job description

Are you an experienced Account Manager, Account Executive, or Customer Success star? Looking to take a step forward in your professional career? Do you want to join an amazing company with an outstanding product, stellar team members, and the best clients? Then Oktopost is the place for you!
When Oktopost was founded in 2013, social media was still a question mark in B2B marketing. We saw its untapped potential to drive real business results and built a platform to help marketers turn social into a measurable growth channel.
Oktopost powers social media management and employee advocacy, enabling B2B companies to become truly social organizations. While our social suite enables marketers to manage, scale, and measure social media programs, our Marketing Intelligence solution empowers content and brand teams to build competitive strategies based on market insights.
Trusted by global brands and fully integrated with the modern marketing tech stack, we're a dedicated team focused on helping our customers succeed.
We are seeking a driven and proactive Account Manager to join our team. This role reports to our Account Management Team Lead for North America. You will own a book of Oktopost customers and be responsible for building long term value based relationships which lead to commercial revenue expansion and long term partnerships. This role combines sales expertise with a deep understanding of how to foster trusted long-term relationships and drive account growth.
What You'll Do
  • Responsible for all post-sale activities as part of the customers' journey, including initial onboarding, social strategy, and QBRs.
  • Cultivate strong, long-term relationships with clients to enhance retention and loyalty.
  • Lead the expansion and renewal processes for a diverse portfolio of customers.
  • Collaborate with Solutions Managers to address clients' technical requests and ensure they receive maximum value from our platform.
  • Analyze client needs and identify opportunities for upselling and cross-selling additional features and services.
  • Develop and maintain accurate forecasting and reporting.
  • Follow and continually execute the Oktopost process for account managers.

What We're Looking For
  • 2-6 years of SaaS experience in Account Management or a similar client-facing or selling roles.
  • Proven sales experience with a track record of meeting or exceeding quotas.
  • Exceptional presentation, verbal, and written communication skills.
  • Strong organizational skills and the ability to thrive under pressure.
  • Familiarity with Salesforce is a plus.
  • Knowledge of the digital marketing and social media world is advantageous.

Job Benefits
  • Competitive earnings: Base salary + commission
  • Professional growth: Formal learning & development programme.
  • Work-life balance: Flexible hybrid setup (3 days in-office, Grand Rapids).
  • Perks & benefits: Private healthcare, company socials, 401k with employer match.
  • Days off: Flexible vacation day policy + Quarterly Recharge Days
  • Monthly Allowance: $100 per month expense account.
  • Inspiration: Work with leading B2B brands and a team of top-notch professionals.

Life as an Oktoposter
At Oktopost, we're a curious, collaborative, and driven bunch who believe in doing great work, and having fun while we're at it. We value ambition, creativity, and a healthy dose of team spirit, all wrapped up in a culture that encourages growth, innovation, and delivering real impact.
No matter what department or region you join us from, you'll be part of a team that supports, celebrates, and challenges one another. From day one, we want every Oktoposter to feel empowered, inspired, and truly at home.
We're a team that's genuinely passionate about B2B social. We believe social media can shape brands, spark meaningful conversations, and drive real business results, and we'd love for you to be part of our journey.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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