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Service Account Manager Jobs in Michigan (NOW HIRING)

The Jamar Company

Service Account Manager

Escanaba, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Account Manager Build What's Next with Jamar For morethan a century, Jamar has built itsreputation by delivering dependable solutions and developing lasting customerrelationships. As a ...

AK Steel

Account Manager

Detroit, MI · On-site

  • Medical

  • Retirement

  • PTO

The Account Manager is responsible for supporting accounts based on product segment, full cycle ... Deliver excellent customer service in person, on phone, or through email and other virtual ...

Cleveland-Cliffs, Inc.

Account Manager

Detroit, MI · On-site

  • Medical

  • Retirement

  • PTO

The Account Manager is responsible for supporting accounts based on product segment, full cycle ... Deliver excellent customer service in person, on phone, or through email and other virtual ...

Brkthru

Account Manager

Southfield, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Brkthru was founded with a client-centric philosophy in an industry where service is often ... The Opportunity As an Account Manager at Brkthru, you'll own the day-to-day client relationship and ...

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Showing results 1-20

All JobsService Account JobsService Account Manager JobsService Account Manager Jobs in Michigan

Service Account Manager information

See Michigan salary details

$29.2K

$59.5K

$125.9K

How much do service account manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for service account manager in Michigan is $59,514.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $71,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service account manager, and why are they important?

To thrive as a Service Account Manager, you need strong account management experience, problem-solving abilities, and a background in customer service or business administration. Familiarity with CRM systems like Salesforce, ticketing platforms, and relevant industry certifications are commonly required. Excellent communication, relationship-building, and conflict resolution skills help you effectively manage client expectations and foster long-term partnerships. These skills ensure customer satisfaction, retention, and the successful delivery of services in a competitive marketplace.

How does a service account manager typically collaborate with internal teams to address client needs?

Service Account Managers work closely with cross-functional teams such as sales, technical support, and product management to ensure client satisfaction. They act as a liaison, clearly communicating client feedback and requirements to internal stakeholders and coordinating resources to resolve issues or deliver solutions. Regular meetings, status updates, and collaborative planning sessions are common practices to align the team's efforts with client expectations. This collaborative approach helps build strong relationships and ensures that clients receive timely, effective support.

What is the difference between Service Account Manager vs Customer Success Manager?

AspectService Account ManagerCustomer Success Manager
Primary FocusManaging client accounts and ensuring service deliveryOnboarding, retention, and overall customer satisfaction
Required SkillsAccount management, communication, technical knowledgeRelationship building, problem-solving, product knowledge
Work EnvironmentClient sites, service teams, account management platformsCustomer-facing, cross-functional teams, CRM tools
Industry UsageIT, telecom, SaaS, professional services

While both roles focus on client relationships, Service Account Managers primarily oversee service delivery and account health, whereas Customer Success Managers focus on customer onboarding, retention, and ensuring long-term satisfaction. Understanding these differences helps organizations assign the right roles for client success and account management.

How much does a service account manager get paid?

The average salary for a Service Account Manager typically ranges from $60,000 to $100,000 annually, depending on experience, industry, and location. Many roles also include bonuses, commissions, or benefits, and strong communication and customer management skills are essential for success.

What is a service account manager?

A Service Account Manager is a professional responsible for managing and nurturing relationships between a company and its clients, focusing on service-related aspects. They act as the primary point of contact for clients, ensuring their needs are met and issues are resolved promptly. Service Account Managers coordinate with internal teams to deliver solutions, monitor service performance, and work to improve client satisfaction and retention. Their role is crucial in building long-term partnerships and driving customer success.
What cities in Michigan are hiring for Service Account Manager jobs? Cities in Michigan with the most Service Account Manager job openings:
Service Account Manager jobs near you
Infographic showing various Service Account Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $59,514 per year, or $28.6 per hour.

Service Account Manager

The Jamar Company

Escanaba, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Service Account Manager
Build What's Next with Jamar
For morethan a century, Jamar has built itsreputation by delivering dependable solutions and developing lasting customerrelationships. As a Service Account Manager,you'll serve as a trusted partner to our clients-anticipating their needs,coordinating effective solutions, and helping them plan for the future. You'llwork alongside experienced service and operations teams while strengtheningrelationships, expanding accounts, and directly influencing the customerexperience. If you're proactive, relationship-driven, and skilled at turningcomplex needs into practical solutions, you'll find a rewarding career here.
At a Glance
Employment Type: Full-Time, Exempt
Location: On-Site/Supporting the Escanaba,Iron Mountain, and Marquette, Michigan territories, as well as surroundingareas.
Travel: Approximately 50% tolocal/regional client sites/customer locations.
Required Experience: 2+ years
Schedule: Standard full-time schedule.Work hours may occasionally vary to support customer needs, travel, servicerequirements, and operational priorities.
Benefits Start: First of the monthfollowing 20 calendar days from date of hire.
What You'll Do
  • Build and maintain strong relationships with customers, serving as their primary point of contact.
  • Meet with clients to understand their needs, goals, and long-term facility plans.
  • Manage preventive maintenance and service agreements, ensuring customer requirements are understood and supported.
  • Partner with internal service and operations teams to coordinate solutions and resolve customer concerns.
  • Identify opportunities to strengthen client relationships, expand services, and support account growth.
  • Monitor account performance, prepare customer reports, and provide recommendations based on customer needs and market trends.
  • Travel regularly to customer sites throughout the local and regional service area.

What We're Looking For
We arelooking for a relationship-driven Service Account Manager who understands theHVAC or building services industry and enjoys helping customers solve problems,plan ahead, and achieve their operational goals.
  • Required Qualifications
    • Two or more years of experience in the HVAC industry or a related sector, including client account management, with the ability to apply industry knowledge and provide strategic guidance to customers.
    • Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
    • Experience using CRM systems or similar tools and processes to manage customer accounts and track account activity.
    • Demonstrated ability to build, maintain, and effectively manage client relationships.
    • Strong skill in identifying customer needs and translating them into practical, actionable solutions.
    • Must possess and maintain a valid driver's license.

Benefits
Thisposition is eligible for discretionary bonus and profit sharing based oncompany performance in addition to other benefits that support the totalwell-being of you and your family. Some benefits include:
  • Comprehensive Health Coverage: Medical, Dental, & Vision Options
  • Employer-Paid Coverage: Group Term Life, Short & Long-Term Disability Coverage
  • 401K with Employer Match
  • Auto Allowance Program/Business Travel
  • Discounted Company Stock (Employee Stock Purchase Plan)
  • Profit Sharing
  • Generous Paid Time Off & Paid Holidays
  • Employee Referral Bonus Program
  • Robust Training/Development & Professional Growth Opportunities
  • Exclusive Discounts: Access to Perks Marketplace Discount Program
  • Company Engagement, and More

About Jamar
Jamar isa solution-focused specialty services provider with a strong regional presenceand national reach. We deliver dependable, industry-leading results throughinnovation, safety, and field leadership. Our diverse and passionate teamthrives on collaboration, values relationships, and is committed to making apositive impact. We are driven by growth, excellence, and the belief that thebest ideas come from diverse perspectives.
Ready to Apply?
If youare a proactive, relationship-driven professional who enjoys helping customerssolve problems, plan ahead, and get the most value from their servicepartnerships, we invite you to apply. Join Jamar and help build lastingcustomer relationships while growing your career in the HVAC and mechanicalservices industry.
Applytoday at jamarcompany.com/careers and discover what a career with Jamar canoffer.
All offers of employment are expressly contingentupon the satisfactory completion, in accordance with Company policy, of apre-employment drug screening and background check.
This position is not eligible for sponsorship.
The Jamar Company is an equal opportunity employer.We are committed to creating an inclusive environment for all employees andapplicants. All qualified applicants will be considered for employment withoutregard to race, color, religion, sex, national origin, disability status,protected veteran status, or any other characteristic protected by law.
If you are a person with a disability and needassistance with the application process, or if you're experiencing difficultyusing our website to apply for a position, please reach out to our HumanResources department at careers@jamarcompany.us
If you'd like more information on your EEO rights under the law, please click here.

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