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Service Account Manager Jobs in Warren, MI (NOW HIRING)

AK Steel

Account Manager

Detroit, MI · On-site

The Account Manager is responsible for supporting accounts based on product segment, full cycle ... Deliver excellent customer service in person, on phone, or through email and other virtual ...

Cleveland-Cliffs, Inc.

Account Manager

Detroit, MI · On-site

The Account Manager is responsible for supporting accounts based on product segment, full cycle ... Deliver excellent customer service in person, on phone, or through email and other virtual ...

Brkthru

Account Manager

Southfield, MI · On-site

Brkthru was founded with a client-centric philosophy in an industry where service is often ... The Opportunity As an Account Manager at Brkthru, you'll own the day-to-day client relationship and ...

Continuum Services

Account Manager

Detroit, MI

... to" service company. Responsibilities of an Account Manager * Prospect and generate first-time business from new accounts * Build and nurture relationships with prospective clients * Grow revenue ...

Continuum Services

Account Manager

Detroit, MI · On-site

... to" service company. Responsibilities of an Account Manager * Prospect and generate first-time business from new accounts * Build and nurture relationships with prospective clients * Grow revenue ...

Continuum Services

Account Manager

Detroit, MI · On-site

... to" service company. Responsibilities of an Account Manager * Prospect and generate first-time business from new accounts * Build and nurture relationships with prospective clients * Grow revenue ...

Automotive Manufacturer

Account Manager

Wixom, MI · On-site

The Account Manager plays a crucial role in ensuring the satisfaction and retention of our clients ... Coordinate with internal teams to ensure timely delivery of products and services, addressing any ...

Boise Cascade

Account Manager

Wayne, MI · On-site

$73K/yr

Responsibilities An Account Manager's key responsibility is to perform marketing and outside sales of a broad mix of products and services dealer accounts through personal customer contact. Travels ...

Boise Cascade Company

Account Manager

Wayne, MI · On-site

Responsibilities An Account Manager's key responsibility is to perform marketing and outside sales of a broad mix of products and services dealer accounts through personal customer contact. Travels ...

Boise Cascade Company

Account Manager

Wayne, MI · On-site

Responsibilities An Account Manager's key responsibility is to perform marketing and outside sales of a broad mix of products and services dealer accounts through personal customer contact. Travels ...

Boise Cascade

Account Manager

Wayne, MI · On-site

$24.71 - $47.98/hr

Responsibilities An Account Manager's key responsibility is to perform marketing and outside sales of a broad mix of products and services dealer accounts through personal customer contact. Travels ...

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All JobsService Account JobsService Account Manager JobsService Account Manager Jobs in Warren, MI

Service Account Manager information

See Warren, MI salary details

$31.5K

$64.1K

$135.7K

How much do service account manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for service account manager in Warren, MI is $64,132.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,700.00 and $76,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service account manager, and why are they important?

To thrive as a Service Account Manager, you need strong account management experience, problem-solving abilities, and a background in customer service or business administration. Familiarity with CRM systems like Salesforce, ticketing platforms, and relevant industry certifications are commonly required. Excellent communication, relationship-building, and conflict resolution skills help you effectively manage client expectations and foster long-term partnerships. These skills ensure customer satisfaction, retention, and the successful delivery of services in a competitive marketplace.

How does a service account manager typically collaborate with internal teams to address client needs?

Service Account Managers work closely with cross-functional teams such as sales, technical support, and product management to ensure client satisfaction. They act as a liaison, clearly communicating client feedback and requirements to internal stakeholders and coordinating resources to resolve issues or deliver solutions. Regular meetings, status updates, and collaborative planning sessions are common practices to align the team's efforts with client expectations. This collaborative approach helps build strong relationships and ensures that clients receive timely, effective support.

What is the difference between Service Account Manager vs Customer Success Manager?

AspectService Account ManagerCustomer Success Manager
Primary FocusManaging client accounts and ensuring service deliveryOnboarding, retention, and overall customer satisfaction
Required SkillsAccount management, communication, technical knowledgeRelationship building, problem-solving, product knowledge
Work EnvironmentClient sites, service teams, account management platformsCustomer-facing, cross-functional teams, CRM tools
Industry UsageIT, telecom, SaaS, professional services

While both roles focus on client relationships, Service Account Managers primarily oversee service delivery and account health, whereas Customer Success Managers focus on customer onboarding, retention, and ensuring long-term satisfaction. Understanding these differences helps organizations assign the right roles for client success and account management.

How much does a service account manager get paid?

The average salary for a Service Account Manager typically ranges from $60,000 to $100,000 annually, depending on experience, industry, and location. Many roles also include bonuses, commissions, or benefits, and strong communication and customer management skills are essential for success.

What is a service account manager?

A Service Account Manager is a professional responsible for managing and nurturing relationships between a company and its clients, focusing on service-related aspects. They act as the primary point of contact for clients, ensuring their needs are met and issues are resolved promptly. Service Account Managers coordinate with internal teams to deliver solutions, monitor service performance, and work to improve client satisfaction and retention. Their role is crucial in building long-term partnerships and driving customer success.
What cities near Warren, MI are hiring for Service Account Manager jobs? Cities near Warren, MI with the most Service Account Manager job openings:
Service Account Manager jobs near you
Infographic showing various Service Account Manager job openings in Warren, MI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $64,132 per year, or $30.8 per hour.

Account Manager

AK Steel

Detroit, MI • On-site

Full-time

Medical, Retirement, PTO

Posted 22 days ago

Job description

Location: Novi, MI

Cleveland-Cliffs has an immediate opportunity for an Automotive Account Manager in Novi, MI. The Account Manager is responsible for supporting accounts based on product segment, full cycle negotiations, business planning, and sales planning. They will also have a strong customer relationship focus and will be seen as a sales business liaison, advocating for their customers internally and Cleveland-Cliffs externally.

Summary of Responsibilities:

  • Account management with responsibilities for quotes, maintaining production pricing, claims, new business launch support, problem resolution, forecasting, and inventory management
  • Maintain contact on an intermediate and advanced level with established customers, identify customer needs and develop sales opportunities in the North American region
  • Make decisions at an intermediate level
  • Analyze and interpret customer, competitor & market trends on an intermediate to advanced level
  • Achieve sales and margin targets. Proactive involvement in strategic planning and contract negotiations
  • Must be able to communicate quality and delivery issues and coordinate problem resolution and performance improvement
  • Communicate customer's expectations inside the organization
  • Work closely as part of a team with engineering, technical service, marketing, accounting, finance, customer service and production
  • Deliver excellent customer service in person, on phone, or through email and other virtual communications
  • Gain proficient product knowledge to promote Cleveland-Cliffs steels within the automotive industry
  • Translate key financial components with accounts and the business internally and externally
  • Travel is required
  • Other duties as assigned

Minimum Qualifications:

  • High School Diploma or GED with relevant work experience
  • Ability to handle multiple projects
  • Ability to process all sales quotations, and sales orders for assigned account(s)
  • Ability to set and manage priorities
  • Excellent written and verbal communication skills
  • Strong negotiation skills
  • Proficient in Microsoft Office tools, especially Word, Excel, and PowerPoint


Preferred Qualifications:

  • Bachelor's degree in related field, MBA is a plus
  • 3-5 years of customer service, account management, or similar experience in a manufacturing environment; steel or automotive industry preferred
  • Advanced diplomatic skills
  • Strong presentation skills

Cleveland-Cliffs Inc. is the largest flat-rolled steel company and the largest iron ore pellet producer in North America. The Company is vertically integrated from mined raw materials, direct reduced iron, and ferrous scrap to primary steelmaking and downstream finishing, stamping, tooling, and tubing. We offer an excellent total compensation package including competitive pay with variable compensation opportunity, health insurance, retirement plan, education assistance, paid time off and more.

Cleveland-Cliffs Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail tocareers@clevelandcliffs.comor call 1-(312) 899-3097 and let us know the nature of your request and your contact information. Do not email your application materials to this email address. Application materials sent to this email address will not be considered.

Cleveland-Cliffs Inc. is an equal opportunity employer - M/F/Veteran/Disability. We are a drug-free workplace and conduct pre-employment screening as a condition of employment.

AK Steel logo

About AK Steel

Sourced by ZipRecruiter

AK Steel is a leading producer of flat-rolled carbon, stainless, and electrical steel products in the United States. With a rich heritage spanning over a century, AK Steel is known for its commitment to innovation, quality, and customer satisfaction. AK Steel's product portfolio encompasses a wide range of steel solutions tailored to meet the needs of various industries, including automotive, construction, appliances, electrical, and packaging. The advanced manufacturing facilities and state-of-the-art technologies enable AK Steel to produce high-quality steel products that meet stringent specifications and performance requirements.

Industry

Manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

West Chester, OH, US

Year founded

1899

Social media

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