Experience with employee engagement, sentiment analysis, or organizational effectiveness (preferred) * Experience with change management, adoption measurement, or transformation initiatives ...
Experience with employee engagement, sentiment analysis, or organizational effectiveness (preferred) * Experience with change management, adoption measurement, or transformation initiatives ...
... sentiment analysis, and shares insights with the Commercial Analytics team for incorporation into other insight-generation activities * Develops and executes regional insight gathering Patient ...
... sentiment analysis, and shares insights with the Commercial Analytics team for incorporation into other insight-generation activities * Develops and executes regional insight gathering Patient ...
Data Scientist
Addison, TX · On-site
Named entity recognition, document classification, document summarization, topic modelling, dialog systems, sentiment analysis, ocr text processing. * Knowledge and hands-on experience working with ...
Data Scientist
Addison, TX · On-site
Named entity recognition, document classification, document summarization, topic modelling, dialog systems, sentiment analysis, ocr text processing. * Knowledge and hands-on experience working with ...
... sentiment analysis, bot containment reporting • Integrate telephony and chatbot platforms with CRM and billing systems via REST APIs or middleware • Lead design reviews, code reviews, and ...
... sentiment analysis, bot containment reporting • Integrate telephony and chatbot platforms with CRM and billing systems via REST APIs or middleware • Lead design reviews, code reviews, and ...
Data Analyst(Full Time)
Redmond, WA · On-site
Exposure to sentiment analysis, forecasting/predictive analysis. 2+ years of strong SQL programming are required including mining large amount of data from different sources, perform complex ...
Data Analyst(Full Time)
Redmond, WA · On-site
Exposure to sentiment analysis, forecasting/predictive analysis. 2+ years of strong SQL programming are required including mining large amount of data from different sources, perform complex ...
Solutions Engineer
Manhattan, NY · On-site
$90K - $140K/yr
Translate ML capabilities (sentiment analysis, logo/facial recognition, OCR, narrative detection across text, image, audio, and video) into concrete business cases * Present to C-suite and hands-on ...
Solutions Engineer
Manhattan, NY · On-site
$90K - $140K/yr
Translate ML capabilities (sentiment analysis, logo/facial recognition, OCR, narrative detection across text, image, audio, and video) into concrete business cases * Present to C-suite and hands-on ...
VP, Card CX Strategic Initiatives and Solutions
Manhattan, NY · On-site
$152K - $195K/yr
... sentiment analysis, and journey analytics. • Influence and engage cross-functional stakeholders through compelling storytelling, clear prioritization, and effective communication. • Accelerate ...
VP, Card CX Strategic Initiatives and Solutions
Manhattan, NY · On-site
$152K - $195K/yr
... sentiment analysis, and journey analytics. • Influence and engage cross-functional stakeholders through compelling storytelling, clear prioritization, and effective communication. • Accelerate ...
Solutions Engineer
Manhattan, NY · Remote
$90K - $140K/yr
Translate ML capabilities (sentiment analysis, logo/facial recognition, OCR, narrative detection across text, image, audio, and video) into concrete business cases * Present to C-suite and hands-on ...
Quick apply
Solutions Engineer
Manhattan, NY · Remote
$90K - $140K/yr
Translate ML capabilities (sentiment analysis, logo/facial recognition, OCR, narrative detection across text, image, audio, and video) into concrete business cases * Present to C-suite and hands-on ...
People Experience Partner
Mountain View, CA · Hybrid
$137K/yr
Analytical mindset with the ability to interpret survey data and sentiment analysis to identify trends and risks. * Ability to build trust quickly with managers and employees across all levels of the ...
People Experience Partner
Mountain View, CA · Hybrid
$137K/yr
Analytical mindset with the ability to interpret survey data and sentiment analysis to identify trends and risks. * Ability to build trust quickly with managers and employees across all levels of the ...
Data Scientist
Pleasanton, CA · On-site
Build and deploy NLP-based solutions for text analytics, sentiment analysis, and conversational AI. * Analyze large datasets to identify trends, patterns, and actionable insights. * Develop scalable ...
Data Scientist
Pleasanton, CA · On-site
Build and deploy NLP-based solutions for text analytics, sentiment analysis, and conversational AI. * Analyze large datasets to identify trends, patterns, and actionable insights. * Develop scalable ...
Workforce & Sentiment Senior Data Analyst
Ashburn, VA · On-site
$87K - $111K/yr
Diligent Solutions, LLC is seeking a Workforce & Sentiment Senior Data Analyst to analyze workforce pipelines, engagement metrics, and labor trends to support program success. The role involves ...
Workforce & Sentiment Senior Data Analyst
Ashburn, VA · On-site
$87K - $111K/yr
Diligent Solutions, LLC is seeking a Workforce & Sentiment Senior Data Analyst to analyze workforce pipelines, engagement metrics, and labor trends to support program success. The role involves ...
Trans-Regional Assessment Program Evaluator Task Lead
Tampa, FL · On-site
$112K - $179K/yr
Oversee use of AI/NLP tools for analysis (sentiment analysis, entity recognition, categorization) and integrate AI-derived insights with traditional assessment methods. * Ensure methodological rigor ...
Trans-Regional Assessment Program Evaluator Task Lead
Tampa, FL · On-site
$112K - $179K/yr
Oversee use of AI/NLP tools for analysis (sentiment analysis, entity recognition, categorization) and integrate AI-derived insights with traditional assessment methods. * Ensure methodological rigor ...
Our platform leverages advanced ML for logo, product, and facial recognition, OCR, sentiment analysis, and narrative detection across text, images, audio, and video. You'll explain these capabilities ...
Our platform leverages advanced ML for logo, product, and facial recognition, OCR, sentiment analysis, and narrative detection across text, images, audio, and video. You'll explain these capabilities ...
Call Center Analyst
Nelsonville, OH · On-site
$50K/yr
... sentiment analysis, and Agent Assist to provide actionable insights and coaching opportunities. * Identify call volume patterns, peak times, and seasonal trends to support workforce management and ...
Call Center Analyst
Nelsonville, OH · On-site
$50K/yr
... sentiment analysis, and Agent Assist to provide actionable insights and coaching opportunities. * Identify call volume patterns, peak times, and seasonal trends to support workforce management and ...
Communications Manager - R&D Transformation (Hybrid/Remote, King of Prussia, PA)
King Of Prussia, PA · On-site
Proficient with digital content and sentiment analysis tools * Ability to work non-standard hours for a global team
Quick apply
Communications Manager - R&D Transformation (Hybrid/Remote, King of Prussia, PA)
King Of Prussia, PA · On-site
Proficient with digital content and sentiment analysis tools * Ability to work non-standard hours for a global team
CallMiner, Genesys, contact center transcripts, QA data, sentiment, topic modeling, agent performance metrics) * Perform data mining and pattern analysis to uncover trends, anomalies, and ...
CallMiner, Genesys, contact center transcripts, QA data, sentiment, topic modeling, agent performance metrics) * Perform data mining and pattern analysis to uncover trends, anomalies, and ...
Preferred experience in use cases such as auto summarization, sentiment analysis, next best offer/action, or agentic * Someone who has been delivering AI/ML models into production (no research but ...
Preferred experience in use cases such as auto summarization, sentiment analysis, next best offer/action, or agentic * Someone who has been delivering AI/ML models into production (no research but ...
NLP, intents, entities, dialog design, sentiment analysis. * Experience with bot orchestration, event handling, webhooks, and bot lifecycle management. * Knowledge of JSON, XML, MySQL/NoSQL, and ...
NLP, intents, entities, dialog design, sentiment analysis. * Experience with bot orchestration, event handling, webhooks, and bot lifecycle management. * Knowledge of JSON, XML, MySQL/NoSQL, and ...
... Sentiment Analysis and OpenNLP - Min. of 3 years' of work experience with Big Data Analytics, and Data Mining and Machine Learning Ranjith Saxon Global Inc Direct: 972-573-3644 Desk: 972-363-1009 ...
... Sentiment Analysis and OpenNLP - Min. of 3 years' of work experience with Big Data Analytics, and Data Mining and Machine Learning Ranjith Saxon Global Inc Direct: 972-573-3644 Desk: 972-363-1009 ...
Hybrid Data Analyst in Southington, CT
Southington, CT · On-site
$80K - $100K/yr
CallMiner, Genesys, contact center transcripts, QA data, sentiment, topic modeling, agent performance metrics) * Perform data mining and pattern analysis to uncover trends, anomalies, and ...
Hybrid Data Analyst in Southington, CT
Southington, CT · On-site
$80K - $100K/yr
CallMiner, Genesys, contact center transcripts, QA data, sentiment, topic modeling, agent performance metrics) * Perform data mining and pattern analysis to uncover trends, anomalies, and ...
Sentiment Analysis information
See salary details
$50K - $59.2K
14% of jobs
$65.1K is the 25th percentile. Wages below this are outliers.
$59.2K - $68.4K
16% of jobs
$68.4K - $77.5K
15% of jobs
$77.5K - $86.7K
2% of jobs
$86.7K - $95.9K
0% of jobs
The median wage is $97.6K / yr.
$95.9K - $105.1K
8% of jobs
$105.1K - $114.3K
0% of jobs
$114.3K - $123.5K
5% of jobs
$130.8K is the 75th percentile. Wages above this are outliers.
$123.5K - $132.6K
16% of jobs
$132.6K - $141.8K
11% of jobs
$141.8K - $151K
10% of jobs
$50K
$100.6K
$151K
How much do sentiment analysis jobs pay per year?
How much do body language experts get paid?
What are the key skills and qualifications needed to thrive in the Sentiment Analysis position, and why are they important?
To excel in Sentiment Analysis, you need a solid understanding of natural language processing (NLP), data analysis, and a degree in computer science, linguistics, or a related field. Familiarity with tools such as Python (with libraries like NLTK, spaCy, or TextBlob), machine learning frameworks, and data visualization software is typically required. Strong problem-solving abilities, analytical thinking, and clear communication skills help professionals effectively interpret data and present insights. These capabilities are crucial for accurately assessing public opinion, improving customer experiences, and guiding business decisions through actionable sentiment data.
Is 40 too late for data science?
What is a Sentiment Analysis job?
A Sentiment Analysis job involves using natural language processing (NLP), machine learning, and data analysis techniques to evaluate and interpret emotions in text data. Professionals in this role analyze customer reviews, social media posts, and other textual content to determine sentiment as positive, negative, or neutral. They help businesses understand customer opinions, track brand perception, and improve decision-making. This role often requires skills in programming, data science, and linguistic analysis.
What is the work of sentiment analysis?
What are some common challenges encountered in Sentiment Analysis roles?
Professionals in Sentiment Analysis often face challenges such as dealing with nuanced language, sarcasm, and context-dependent expressions that can affect analysis accuracy. Datasets may require extensive cleaning and pre-processing, and models must be continually refined to keep up with evolving language trends. Collaborating closely with product, marketing, or data science teams is vital to ensure that sentiment insights translate into actionable strategies. Staying up-to-date with advancements in NLP and regularly validating models helps maintain the quality and relevance of your analyses.
What jobs will boom in 2026?

Full-time
This job post has expired today. Applications are no longer accepted.
KeyBank rating
8.2
Based on 89 frontline employees who took The Breakroom Quiz
38th of 141 rated banks
Job description
4910 Tiedeman Road, Brooklyn Ohio
ABOUT THE JOB (Job Brief)
The Performance & Insights Senior Analyst is responsible for measuring business performance and surfacing actionable quantitative and qualitative insights that inform leadership decisions, improve effectiveness, and drive better outcomes. This role goes beyond reporting-connecting performance data, employee sentiment, and feedback loops to assess progress against expectations and identify opportunities to improve impact, adoption, and results.
This individual serves as a thought partner to leaders, translating data into insight, insight into action, and action into measurable improvement. The role also plays a critical enablement function-reinforcing data standards and practices that ensure insights are scalable, governed, and ready to support automation and AI-driven capabilities.
Essential Job Functions
Business Performance Measurement
- Define, govern and maintain performance frameworks that measure progress against strategic goals, commitments, and expected outcomes, ensuring consistency, comparability and credibility across business areas
- Establish and manage KPIs, success metrics, and scorecards that reflect outcomes and effectiveness-not just activity
- Assess performance trends, gaps, and risks, clearly articulating what is working, what is not, and why
Quantitative & Qualitative Insights
- Synthesize quantitative data (metrics, dashboards, operational performance) with qualitative inputs (employee feedback, sentiment, observations) to deliver holistic insights
- Identify leading and lagging indicators that predict performance outcomes and business impact
- Translate complex data into clear, executive-ready narratives that inform decision making
Employee Sentiment & Feedback Loops
- Design and manage feedback mechanisms (surveys, pulse checks, listening posts, qualitative interviews) to capture employee sentiment and experience
- Analyze themes, patterns, and sentiment trends to understand engagement, friction points, and change readiness
- Partner with leaders to close feedback loops-ensuring insights result in visible action and measurable improvement
Effectiveness & Outcomes Optimization
- Evaluate the effectiveness of initiatives, operating models, and ways of working against intended outcomes
- Identify opportunities to improve performance, adoption, efficiency, and value realization
- Support experimentation and continuous improvement by defining success criteria and measuring impact over time
AI Data Enablement, Governance & Scale Readiness
- Serve as a connector between AI enablement, analytics, data governance, and business teams to ensure AI insights are scalable, governed, and reusable
- Support the transition from AI experimentation to production-ready, business-aligned capabilities by reinforcing standards, expectations, and performance implications
- Encourage use of governed, standardized data assets to support AI models and automation-highlighting where unmanaged data limits scale or increases risk
- Influence data and insight standards to ensure performance intelligence is production-ready, auditable and fit for AI-driven decision support.
- Use performance and adoption insights to surface AI-related governance gaps, duplication, or unmanaged experimentation that create risk or inefficiency
- This role does not own data platforms or approve access. It enables adoption, accountability, and scale by ensuring insights are built to last.
Strategic Partnership & Influence
- Act as a trusted advisor to business and functional leaders, providing objective insight and data-driven recommendations
- Influence prioritization and decision making by grounding discussions in evidence, outcomes, and trade-offs
- Collaborate across teams (analytics, operations, change, communications) to align insights, performance narratives, and adoption strategies
What Success Looks Like
- Leaders have clear, trusted visibility into performance and effectiveness
- Decisions are grounded in both data and employee insight
- Feedback loops are closed, and employee sentiment informs real change
- Insights are timely, actionable, and built on governed, reusable data foundations
- Business outcomes improve-and those improvements are measurable, scalable, and understood
Required Qualifications
Work Experience
- 5 years of experience in business performance measurement, analytics, or insights-driven roles
- Background in digital, product, operations, or strategy environments (preferred)
- Experience with employee engagement, sentiment analysis, or organizational effectiveness (preferred)
- Experience with change management, adoption measurement, or transformation initiatives (preferred)
- Demonstrated ability to combine quantitative data with qualitative insight to inform decisions
- Experience designing and interpreting KPIs, scorecards, and performance frameworks
- Proven skill in translating data into clear, compelling insights for senior leaders
- Experience using data visualization and analytics tools (e.g., dashboards, survey platforms, BI tools)
Skills
- Insight-driven: Sees beyond metrics to understand root causes and implications
- Outcome-oriented: Focused on impact, effectiveness, and value-not just measurement
- Analytical & human-centered: Balances data rigor with employee experience and context
- Executive communicator: Distills complexity into clear, decision-ready insights
- Enablement-minded: Encourages standards and reuse without becoming a control function
- Continuous improver: Constantly looking for better ways to measure, learn, and drive results
- Comfort working in ambiguity and influencing without authority
- Data Analysis & Insight Generation: Demonstrated ability to combine quantitative data with qualitative insight to inform decisions
- KPI & Performance Framework Design: Experience designing and interpreting KPIs, scorecards, and performance frameworks
- Executive Insight Storytelling: Proven skill in translating data into clear, compelling insights for senior leaders
- Insight-Driven Thinking: Sees beyond metrics to understand root causes and implications
- Outcome Orientation: Focused on impact, effectiveness, and value-not just measurement
- Analytical & Human-Centered Approach: Balances data rigor with employee experience and context
- Executive Communication: Distills complexity into clear, decision-ready insights
- Enablement Mindset: Encourages standards and reuse without becoming a control function
- Continuous Improvement: Constantly looking for better ways to measure, learn, and drive results
- Ambiguity Navigation & Influence: Comfortable working in ambiguity and influencing without authority
- Data Visualization & Analytics Tools: Experience using dashboards, survey platforms, and BI tools
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $71,000.00 - $125,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 06/18/2026KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
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About KeyBank
Sourced by ZipRecruiter
Key is one of the nation's largest bank-based financial services companies. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name.
Industry
Banking and credit intermediation
Company size
10,000+ Employees
Headquarters location
Cleveland, OH, US
Year founded
1849