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Sentiment Analysis Jobs in Pennsylvania (NOW HIRING)

Ametek

Manager, Commercial AI

Berwyn, PA · On-site

Deploy AI sentiment analysis to improve how customer feedback is captured and routed. * Establish a closed loop: "what we heard what we changed impact". * Build repeatable workflows to monitor ...

Aires

Software Engineer

Pittsburgh, PA · On-site

Understanding of Generative AI concepts , including RAG, Prompt Engineering , and integrating LLMs into enterprise applications for capabilities such as sentiment analysis, text processing, and ...

aires

Software Engineer

Pittsburgh, PA

Understanding of Generative AI concepts , including RAG, Prompt Engineering , and integrating LLMs into enterprise applications for capabilities such as sentiment analysis, text processing, and ...

Aires

Software Engineer

Pittsburgh, PA · On-site

Understanding of Generative AI concepts , including RAG, Prompt Engineering , and integrating LLMs into enterprise applications for capabilities such as sentiment analysis, text processing, and ...

Ametek

Manager, Commercial AI

Berwyn, PA · On-site

Deploy AI sentiment analysis to improve how customer feedback is captured and routed. * Establish a closed loop: "what we heard → what we changed → impact". * Build repeatable workflows to ...

Bath Fitter

Marketing Specialist

York, PA · On-site

... sentiment, and deliver actionable insights across the organization. If you thrive at the intersection of brand management, customer experience, and analytics , this is your opportunity to make a ...

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Sentiment Analysis information

See Pennsylvania salary details

$50.1K

$100.8K

$151.4K

How much do sentiment analysis jobs pay per year?

As of Aug 10, 2026, the average yearly pay for sentiment analysis in Pennsylvania is $100,841.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,700.00 and $132,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the sentiment analysis position, and why are they important?

To excel in Sentiment Analysis, you need a solid understanding of natural language processing (NLP), data analysis, and a degree in computer science, linguistics, or a related field. Familiarity with tools such as Python (with libraries like NLTK, spaCy, or TextBlob), machine learning frameworks, and data visualization software is typically required. Strong problem-solving abilities, analytical thinking, and clear communication skills help professionals effectively interpret data and present insights. These capabilities are crucial for accurately assessing public opinion, improving customer experiences, and guiding business decisions through actionable sentiment data.

What is a sentiment analysis?

A Sentiment Analysis job involves using natural language processing (NLP), machine learning, and data analysis techniques to evaluate and interpret emotions in text data. Professionals in this role analyze customer reviews, social media posts, and other textual content to determine sentiment as positive, negative, or neutral. They help businesses understand customer opinions, track brand perception, and improve decision-making. This role often requires skills in programming, data science, and linguistic analysis.

What are some common challenges encountered in sentiment analysis roles?

Professionals in Sentiment Analysis often face challenges such as dealing with nuanced language, sarcasm, and context-dependent expressions that can affect analysis accuracy. Datasets may require extensive cleaning and pre-processing, and models must be continually refined to keep up with evolving language trends. Collaborating closely with product, marketing, or data science teams is vital to ensure that sentiment insights translate into actionable strategies. Staying up-to-date with advancements in NLP and regularly validating models helps maintain the quality and relevance of your analyses.

What are the most commonly searched types of Sentiment Analysis jobs in Pennsylvania? The most popular types of Sentiment Analysis jobs in Pennsylvania are:
What are popular job titles related to Sentiment Analysis jobs in Pennsylvania? For Sentiment Analysis jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Sentiment Analysis jobs in Pennsylvania look for? The top searched job categories for Sentiment Analysis jobs in Pennsylvania are:
Sentiment Analysis jobs near you
Infographic showing various Sentiment Analysis job openings in Pennsylvania as of August 2026, with employment types broken down into 1% Internship, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 82% Physical, 4% Hybrid, and 14% Remote job distribution, with an average salary of $100,841 per year, or $48.5 per hour.

Service Operations Analyst

Lutron Electronics Co., Inc

Center Valley, PA • On-site

Full-time

Re-posted 22 hours ago

Lutron Electronics rating

8.6

Company rating: 8.6 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

27th of 156 rated electronics manufacturers

Job description

Overview

Lutron has an immediate opening for a Service Operations Analyst to support our Service Organization at the Annex office location in Center Valley, PA. This role will provide leadership with actionable, data-backed insights to improve organizational performance (customer experience and service effectiveness). This role focuses on removing customer friction, improving service quality, and enabling customer self-service by operationalizing analytics into quality improvement projects and intuitive self-service initiatives. This is a newly created position designed to support growth and elevate service delivery.


Responsibilities
  • Deliver actionable, data-driven insights to leadership to enhance service performance and decision-making.
  • Analyze customer interactions, sentiment, and behavior to identify friction points and unmet needs.
  • Prioritize improvement initiatives based on customer sentiment and business impact.
  • Identify and analyze frequent customer support needs and trends to inform service strategies.
  • Translate analytics into operational improvements, including quality initiatives and self-service solutions.
  • Analyze cost-of-service data to identify opportunities for efficiency and quality improvements.
  • Partner closely with Service Technology and Data Science teams to build and leverage data infrastructure.
  • Support initiatives that make it easier for customers to find answers and resolve issues efficiently reducing unnecessary contacts as a result of improved clarity and experience.
  • Present insights and recommendations clearly to stakeholders at various levels.

Qualifications
  • Bachelors degree required.
  • Minimum cumulative 3.00 GPA required.
  • Minimum 5 years work experience in service operations, customer support required. analytics/business insights, or a related field required.
  • Demonstrated experience with tools like Power BI, advanced Excel, etc. required.
  • Proven skill in leveraging customer sentiment analysis and cost-of-service modeling to prioritize initiatives based on business impact, effort, and customer experience preferred.

Lutron Electronics’ position as the worldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth. Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers. This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent.  Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people-centric, technology-driven organization. For more information, view our website at www.lutron.com.

Lutron Electronics is an Equal Opportunity – Affirmative Action – Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics

#LEC1

#LI-TJ1

Qualifications:
  • Bachelors degree required.
  • Minimum cumulative 3.00 GPA required.
  • Minimum 5 years work experience in service operations, customer support required. analytics/business insights, or a related field required.
  • Demonstrated experience with tools like Power BI, advanced Excel, etc. required.
  • Proven skill in leveraging customer sentiment analysis and cost-of-service modeling to prioritize initiatives based on business impact, effort, and customer experience preferred.

Lutron Electronics’ position as the worldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth. Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers. This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent.  Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people-centric, technology-driven organization. For more information, view our website at www.lutron.com.

Lutron Electronics is an Equal Opportunity – Affirmative Action – Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics

#LEC1

#LI-TJ1

Education:UNAVAILABLEEmployment Type: FULL_TIME

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