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Senior Workforce Management Analyst Jobs in Washington

KeenLogic

Management Analyst

Washington, DC · On-site

Senior Management Analyst / Business Transformation ConsultantAbout the Role KeenLogic is seeking an experienced Senior Management Analyst to support strategic planning, organizational improvement ...

KeenLogic

Management Analyst

Washington, DC · On-site

Senior Management Analyst / Business Transformation Consultant About the Role KeenLogic is seeking an experienced Senior Management Analyst to support strategic planning, organizational improvement ...

Noblis

Senior Project Management Analyst, RA

Washington, DC · On-site

$131K - $131K/yr

Support workforce development by sharing best practices, lessons learned, and process improvements ... As a Senior Project Management Analyst , you will operate at the intersection of requirements ...

kgs

Senior Management Analyst (SME)

Arlington, VA · On-site

$101K - $134K/yr

Koniag IT Systems, LLC, a Koniag Government Services company , is seeking a Senior Management Analyst (SME)with a Secret security clearance to support KITS and our government customer in Arlington ...

Koniag, Inc.

Senior Management Analyst (SME)

Arlington, VA · On-site

$130K - $160K/yr

Koniag IT Systems, LLC, a Koniag Government Services company , is seeking a Senior Management Analyst (SME)with a Secret security clearance to support KITS and our government customer in Arlington ...

kgs

Senior Management Analyst (SME)

Arlington, VA · On-site

$101K - $134K/yr

Koniag IT Systems, LLC, a Koniag Government Services company , is seeking a Senior Management Analyst (SME)with a Secret security clearance to support KITS and our government customer in Arlington ...

AHU Technologies, Inc.

Management Analyst

Washington, DC · On-site

$50 - $60/hr

Management Analyst LOCATION: Washington DC MINIMUM EDUCATION: Bachelor's degree in IT, related ... workforce, office documentation, and financial record keeping. • Assist with the preparation of ...

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Senior Workforce Management Analyst information

See Washington salary details

$60.6K

$124.4K

$161.4K

How much do senior workforce management analyst jobs pay per year?

As of Aug 19, 2026, the average yearly pay for senior workforce management analyst in Washington is $124,412.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,500.00 and $155,200.00 per year, depending on experience, location, and employer.

What does a senior workforce management analyst do?

A Senior Workforce Management Analyst is responsible for forecasting staffing needs, analyzing workforce data, and optimizing scheduling to ensure efficient operations. They use advanced data analysis techniques to identify trends, recommend improvements, and support decision-making in areas such as staffing, productivity, and cost management. Their role often involves collaborating with management and other departments to align workforce strategies with business goals, as well as mentoring junior analysts. They play a key role in ensuring that organizations have the right number of staff with the right skills at the right times.

What are the key skills and qualifications needed to thrive as a senior workforce management analyst, and why are they important?

To thrive as a Senior Workforce Management Analyst, you need strong analytical skills, expertise in forecasting and scheduling, and a background in business, statistics, or a related field. Proficiency with workforce management software (such as NICE or Genesys), advanced Excel skills, and familiarity with data visualization tools are typically required. Exceptional problem-solving abilities, attention to detail, and effective communication are crucial soft skills for this role. These skills ensure accurate workforce planning, optimize operational efficiency, and enable clear stakeholder collaboration in dynamic business environments.

What are some typical challenges a senior workforce management analyst faces and how can they be addressed?

Senior Workforce Management Analysts often face challenges such as forecasting accuracy, adapting to changing business needs, and managing multiple data sources. Balancing operational efficiency with employee satisfaction can be complex, especially in fast-paced environments where call volumes or workload fluctuate. Strong analytical skills, effective communication with operations and HR teams, and continuous process improvement are key to overcoming these challenges. Utilizing advanced WFM software and staying updated on industry trends can also help ensure optimal workforce planning.

Is a senior workforce management analyst a good career?

A senior workforce management analyst is a valuable role that involves analyzing staffing needs, forecasting labor requirements, and using tools like Excel and workforce management software. It offers opportunities for advancement, specialized skills development, and a stable career path in operations and human resources. The role typically requires strong analytical skills and experience in data-driven decision-making.

What are the most commonly searched types of Workforce Management Analyst jobs in Washington?

The most popular types of Workforce Management Analyst jobs in Washington are:

What cities in Washington are hiring for Senior Workforce Management Analyst jobs?

Cities in Washington with the most Senior Workforce Management Analyst job openings:

Senior Workforce Management Analyst jobs near you
Infographic showing various Senior Workforce Management Analyst job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $124,412 per year, or $59.8 per hour.

Management Analyst

KeenLogic

Washington, DC • On-site

Full-time

Posted 19 days ago

Job description

Senior Management Analyst / Business Transformation ConsultantAbout the Role

KeenLogic is seeking an experienced Senior Management Analyst to support strategic planning, organizational improvement, business transformation, and enterprise initiatives across federal programs. This individual will partner with leadership and cross-functional teams to evaluate business operations, improve organizational performance, streamline processes, and support strategic decision-making.

The ideal candidate is a strong analytical thinker with experience in organizational development, governance, business process improvement, portfolio management, and executive-level communications.

Responsibilities
  • Analyze business operations and organizational processes to identify opportunities for improvement and increased efficiency.
  • Develop recommendations that support strategic planning, organizational effectiveness, and operational excellence.
  • Facilitate stakeholder meetings, working sessions, and requirements-gathering activities.
  • Conduct business process analysis and document workflows, business rules, operational procedures, and functional requirements.
  • Perform gap analyses, trend analyses, and performance assessments to support continuous improvement initiatives.
  • Develop executive briefings, presentations, reports, and strategic documentation for leadership.
  • Collaborate with technical and business teams to translate operational needs into actionable recommendations.
  • Support portfolio, program, and project management initiatives by tracking priorities, milestones, and deliverables.
  • Develop performance metrics, dashboards, and reporting to measure organizational success.
  • Support organizational change initiatives through process documentation, stakeholder engagement, and implementation planning.
  • Mentor project teams and contribute to the development of best practices, templates, and organizational standards.
  • Assist with governance activities, strategic planning efforts, risk management initiatives, and business transformation projects.
Qualifications
  • Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field (or equivalent experience).
  • 15+ years of experience in management consulting, business analysis, organizational development, strategic planning, PMO support, or business transformation.
  • Experience conducting business process improvement, organizational assessments, and strategic planning initiatives.
  • Strong analytical, organizational, and problem-solving skills.
  • Experience preparing executive-level briefings, reports, and presentations.
  • Ability to work effectively with both business and technical stakeholders.
  • Experience facilitating meetings, workshops, and cross-functional collaboration.
  • PMP, PMI-PBA, Lean Six Sigma, or similar certifications are a plus.
Preferred Skills
  • Business process improvement and re-engineering
  • Organizational development
  • Strategic planning
  • Portfolio and program management
  • Governance and performance measurement
  • Business analysis and requirements gathering
  • Executive communications
  • Risk assessment
  • Data analysis and reporting
Tools
  • Microsoft Office Suite
  • Microsoft Project
  • Microsoft Visio
  • SharePoint
  • Power BI
  • ServiceNow

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