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Senior Workflow Analyst Jobs in Texas (NOW HIRING)

Sr Solutions Analyst I

Austin, TX · On-site

$87K - $115K/yr

The Senior Solutions Analyst I serves as a strategic technology partner within RWE Americas ... Own application management, including setting standards for access, workflow controls, security ...

Sr. Business Analyst

Austin, TX · On-site

$91K - $118K/yr

Sr. Business Analyst Qualifications: Minimum Required Experience: * 8+ years of experience in ... AS-IS and TO-BE workflows * 8+ years of experience gathering both business and technical ...

Sr Solutions Analyst I

Austin, TX · On-site

$87K - $115K/yr

The Senior Solutions Analyst I serves as a strategic technology partner within RWE Americas ... Own application management, including setting standards for access, workflow controls, security ...

Sr Solutions Analyst I

Austin, TX · On-site

$85 - $110/hr

The Senior Solutions Analyst I serves as a strategic technology partner within RWE Americas ... Own application management, including setting standards for access, workflow controls, security ...

Sr. Business Analyst

Austin, TX · On-site

$91K - $118K/yr

Sr. Business Analyst Qualifications: Minimum Required Experience: * 8+ years of experience in ... AS-IS and TO-BE workflows * 8+ years of experience gathering both business and technical ...

Finance Sr Analyst

Dallas, TX · On-site

$84K - $105K/yr

CBRE is seeking a Senior Financial Analyst to join its Functional Finance team at corporate ... workflows. * Collaborate with Accounting and Shared Services on month-end close activities ...

Senior Business Systems Analyst Full Time Professional Houston, TX, US Senior Business Systems ... The role is responsible for gathering and documenting requirements, analyzing workflows, developing ...

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Showing results 41-60

Senior Workflow Analyst information

See Texas salary details

$49.8K

$102.3K

$132.8K

How much do senior workflow analyst jobs pay per year?

As of Sep 4, 2026, the average yearly pay for senior workflow analyst in Texas is $102,339.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,300.00 and $127,600.00 per year, depending on experience, location, and employer.

What does a senior workflow analyst do?

A Senior Workflow Analyst is responsible for analyzing, designing, and optimizing business processes within an organization. They use data and process mapping techniques to identify inefficiencies and recommend improvements that enhance productivity and reduce costs. Senior Workflow Analysts often collaborate with various departments to implement workflow solutions, ensure compliance with organizational standards, and support continuous improvement initiatives. Their expertise helps organizations streamline operations and adapt to changing business needs.

What are some common challenges senior workflow analysts face when optimizing complex business processes?

Senior Workflow Analysts often encounter challenges such as integrating new technologies with legacy systems, balancing stakeholder expectations, and ensuring process improvements align with organizational goals. They must analyze large sets of data to identify inefficiencies, which can be complicated by incomplete or inconsistent information. Additionally, gaining buy-in from diverse departments and facilitating change management are key aspects of the role, requiring strong communication and collaboration skills.

What are the key skills and qualifications needed to thrive as a senior workflow analyst, and why are they important?

To thrive as a Senior Workflow Analyst, you need strong analytical abilities, process improvement expertise, and a background in business or information systems, often supported by a bachelor’s degree. Familiarity with workflow automation tools (such as Microsoft Power Automate, ServiceNow, or BPM software), data visualization platforms, and relevant certifications like Lean Six Sigma are typically required. Exceptional problem-solving, communication, and stakeholder management skills help professionals excel in this role. These competencies are crucial to identifying inefficiencies, implementing effective solutions, and aligning process improvements with organizational goals.

What is the difference between Senior Workflow Analyst vs Workflow Coordinator?

AspectSenior Workflow AnalystWorkflow Coordinator
Required CredentialsBachelor's degree, experience in process analysis, possibly certifications like Six SigmaHigh school diploma or associate degree, some experience in workflow or operations
Work EnvironmentAnalytical teams, project-based settings, cross-department collaborationOperational teams, administrative settings, daily process management
Employer & Industry UsageFinance, healthcare, IT, manufacturingHealthcare, logistics, corporate offices

The Senior Workflow Analyst typically handles complex process analysis and improvement projects, requiring more specialized skills and experience. In contrast, the Workflow Coordinator focuses on coordinating daily workflow activities and supporting operational tasks. Both roles are essential in optimizing business processes but differ in scope and level of responsibility.

What job categories do people searching Senior Workflow Analyst jobs in Texas look for?

The top searched job categories for Senior Workflow Analyst jobs in Texas are:

Infographic showing various Senior Workflow Analyst job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $102,339 per year, or $49.2 per hour.

Senior Product Analyst

SRI Tech Solutions Inc

Austin, TX • On-site

Contractor

Re-posted 4 days ago


Job description

Role: Senior Product Analyst

Location: Austin, TX (onsite)

Role Summary:

The Senior Product Analyst is responsible for measuring and analyzing how effectively customer service tools and AI-driven automation features support both agents and customers. This role combines analytical rigor with a product mindset. The scope includes evaluating the productivity impact of existing systems, quantifying the value of new features, and identifying opportunities to enhance speed, quality, and automation through data-driven insights.

You’ll work cross-functionally with Product, BPR and technical teams (AI/LLM & dev teams) to translate raw data into clear business recommendations that improve customer experiences and reduce handling effort across human and automated interactions. Partner with Product Managers to scope solutions, refine backlogs, and align dependencies across Contact Center and digital platforms.

Key Responsibilities:

  • Measure the efficiency and effectiveness of customer and internal facing enterprise tools (Chat, telephony, workflow and AI/LLM systems).
  • Develop and maintain dashboards and performance models tracking key metrics targeted for improvement such as handle time, automation rate, accuracy, and customer satisfaction.
  • Evaluate the ROI and adoption of new features, quantifying value through productivity improvements, cost savings, or customer impact.
  • Influence the product roadmap through data driven insights
  • Partner with engineering and AI teams to analyze LLM bot interactions, comparing outcomes against human agent performance (speed, resolution quality, escalation rates).
  • Identify bottlenecks and propose data-backed recommendations to improve tool usability, automation coverage, and integration efficiency.
  • Translate insights into clear narratives and presentations for leadership, highlighting business impact and next-step recommendations

Required Skills & Qualifications:

  • Analytical Expertise: Excellent SQL skills (Snowflake preferred) and experience in data visualization tools (Tableau preferred)
  • Experimentation & Measurement: Knowledge of A/B testing, causal inference, and performance benchmarking.
  • Product & Process Understanding: Familiarity with contact-center workflows, CRM/ticketing tools (Salesforce, Genesys, etc.), and LLM-driven automation systems.
  • Statistical & ML Awareness: Understanding of accuracy metrics, confusion matrices, and model performance trade-offs when comparing human vs. AI output.
  • Business Acumen: Ability to translate complex data into clear business stories that drive action.
  • Collaboration & Communication: Strong cross-functional skills; able to partner with engineers, data scientists, and operations teams effectively.
  • Preferred Tools: SQL, Python (for data analysis), Tableau (visualization)

Preferred Background:

  • 6-10 years of experience in analytics, product operations, or data-driven process improvement.
  • Experience working in e-commerce, customer service, automation, or LLM-based platforms.
  • Exposure to contact center analytics, AI evaluation, or operational excellence functions.
SRI Tech Solutions is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national origin or citizenship status or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria.