Apply strong Windows troubleshooting skills and basic network diagnostics to restore services ... even if exposure is through assisting senior engineers or using third party platforms.
Apply strong Windows troubleshooting skills and basic network diagnostics to restore services ... even if exposure is through assisting senior engineers or using third party platforms.
Deskside support Engineer
Salem, OR · On-site
Deskside support Engineer with a minimum of 7 years of experience providing desk side support ... Windows environment. Provides Tier 2 and Tier 3 deskside end user support including imaging ...
Deskside support Engineer
Salem, OR · On-site
Deskside support Engineer with a minimum of 7 years of experience providing desk side support ... Windows environment. Provides Tier 2 and Tier 3 deskside end user support including imaging ...
IT Support Technician
Cottage Grove, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
IT Support Technician
Cottage Grove, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
IT Support Technician
Eugene, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
Quick apply
IT Support Technician
Eugene, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
IT Support Technician
Eugene, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
IT Support Technician
Eugene, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
IT Support Technician
Cottage Grove, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
Quick apply
IT Support Technician
Cottage Grove, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
IT Support Technician
Eugene, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
Quick apply
IT Support Technician
Eugene, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
IT Support Technician
Florence, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
Quick apply
IT Support Technician
Florence, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
IT Support Technician
Florence, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
IT Support Technician
Florence, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
IT Support Technician
Florence, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
IT Support Technician
Florence, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
IT Support Technician
Eugene, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
IT Support Technician
Eugene, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
IT Support Technician
Cottage Grove, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
Quick apply
IT Support Technician
Cottage Grove, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
IT Support Technician
Florence, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
Quick apply
IT Support Technician
Florence, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
IT Support Technician
Cottage Grove, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
IT Support Technician
Cottage Grove, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
IT Support Technician
Eugene, OR · On-site
$21.50 - $29.75/hr
... • Windows desktop and laptop systems • Microsoft Office applications • Printers and ... senior technical teams when appropriate. • Support IT equipment inventory and asset management ...
IT Support Technician
Eugene, OR · On-site
$21.50 - $29.75/hr
... • Windows desktop and laptop systems • Microsoft Office applications • Printers and ... senior technical teams when appropriate. • Support IT equipment inventory and asset management ...
Desktop EUC L1
Beaverton, OR · On-site
$21 - $26.75/hr
The engineers need to support the client environment and help customers find solutions to their ... Must have good working knowledge of Windows 7/10 and related Office applications. * Support ...
Desktop EUC L1
Beaverton, OR · On-site
$21 - $26.75/hr
The engineers need to support the client environment and help customers find solutions to their ... Must have good working knowledge of Windows 7/10 and related Office applications. * Support ...
Position We are seeking a MSP Escalations Engineer for our office in Beaverton, OR. The Tier III ... Knowledge and hands-on experience providing technical support to users using Windows 7, Windows 8, ...
New
Position We are seeking a MSP Escalations Engineer for our office in Beaverton, OR. The Tier III ... Knowledge and hands-on experience providing technical support to users using Windows 7, Windows 8, ...
New
Biamp is seeking a proactive Software Engineering Manager to lead a team building cloud services ... desktop (Windows/macOS) application development * Experience adopting AI-assisted and agentic ...
Biamp is seeking a proactive Software Engineering Manager to lead a team building cloud services ... desktop (Windows/macOS) application development * Experience adopting AI-assisted and agentic ...
Biamp is seeking a proactive Software Engineering Manager to lead a team building cloud services ... desktop (Windows/macOS) application development * Experience adopting AI-assisted and agentic ...
Biamp is seeking a proactive Software Engineering Manager to lead a team building cloud services ... desktop (Windows/macOS) application development * Experience adopting AI-assisted and agentic ...
Application Developer
Lake Oswego, OR · Hybrid
Application Developer Are you an experienced developer who enjoys building real solutions and ... Windows desktop tools, enterprise integrations, and next-generation applications leveraging modern
Application Developer
Lake Oswego, OR · Hybrid
Application Developer Are you an experienced developer who enjoys building real solutions and ... Windows desktop tools, enterprise integrations, and next-generation applications leveraging modern
Senior Windows Desktop Engineer information
What are the key skills and qualifications needed to thrive as a senior Windows desktop engineer, and why are they important?
To thrive as a Senior Windows Desktop Engineer, you need deep expertise in Windows operating systems, desktop management, troubleshooting, and a relevant degree or certifications such as Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with tools like Active Directory, SCCM, Intune, and scripting languages (PowerShell) is typically required. Strong problem-solving, communication, and project management abilities help you excel in collaborating with teams and supporting end-users. These skills ensure secure, efficient, and reliable desktop environments vital for organizational productivity.
How does a senior Windows desktop engineer typically collaborate with other IT teams within an organization?
A Senior Windows Desktop Engineer frequently works cross-functionally with network engineers, cybersecurity teams, and help desk staff to ensure seamless deployment, security, and support of Windows desktop environments. They often participate in project meetings, share technical insights, and coordinate rollouts or troubleshooting efforts. This level of collaboration helps maintain system stability, quickly resolve user issues, and implement best practices across the organization. Strong communication and teamwork skills are essential for success in this role.
What is the difference between Senior Windows Desktop Engineer vs Windows Desktop Support Specialist?
| Aspect | Senior Windows Desktop Engineer | Windows Desktop Support Specialist |
|---|---|---|
| Certifications | MCSE, MCSA, CompTIA A+ | CompTIA A+, HDI Support Center Analyst |
| Work Environment | Designing, implementing, and maintaining desktop environments in enterprise settings | Providing technical support and troubleshooting for end-users |
| Responsibilities | Advanced system configuration, deployment, and troubleshooting | Issue resolution, user support, and basic desktop maintenance |
The Senior Windows Desktop Engineer typically handles complex system configurations and enterprise deployments, requiring advanced certifications and technical expertise. In contrast, the Windows Desktop Support Specialist focuses on end-user support and troubleshooting. Both roles are essential in IT support hierarchies but differ in scope and complexity.
What is a senior Windows desktop engineer?
Senior Windows Desktop Engineers are IT professionals responsible for designing, implementing, managing, and supporting Windows-based desktop environments within an organization. They ensure the stability, security, and optimal performance of desktop systems, often handling complex troubleshooting and advanced configuration tasks. These engineers also lead projects related to desktop deployment, upgrades, and automation, and may mentor junior staff. Their expertise is critical for maintaining productivity and security in workplaces that rely heavily on Windows operating systems.
What are popular job titles related to Senior Windows Desktop Engineer jobs in Oregon? For Senior Windows Desktop Engineer jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Senior Windows Desktop Engineer jobs in Oregon look for? The top searched job categories for Senior Windows Desktop Engineer jobs in Oregon are:
What cities in Oregon are hiring for Senior Windows Desktop Engineer jobs? Cities in Oregon with the most Senior Windows Desktop Engineer job openings:
Field service engineer - Desktop, Audio, Video and Mobility
Portland, OR • On-site
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 17 days ago
Cognizant rating
7.4
Based on 85 frontline employees who took The Breakroom Quiz
52nd of 72 rated business consultants
Job description
Location: Portland, OR, 100% ONSITE role
Applicants must be authorized to work in the US without sponsorship. Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
We are seeking a Field service engineer - Desktop, Audio, Video and Mobility with 3-6 years of onsite desktop support experience across office and factory environments. The role covers Audio Video and Mobility management, break/fix and deployment support for laptops/desktops, rugged factory laptops, printers, handheld scanners, and conference room A/V devices. The technician will execute incidents/requests via ITSM processes, leverage tools like IT Shop, SCCM, Nexthink for endpoint visibility, and apply strong Windows plus basic networking troubleshooting to restore services quickly
What you'll do in this role:
What you'll need to succeed:
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.
Applicants must be authorized to work in the US without sponsorship. Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
We are seeking a Field service engineer - Desktop, Audio, Video and Mobility with 3-6 years of onsite desktop support experience across office and factory environments. The role covers Audio Video and Mobility management, break/fix and deployment support for laptops/desktops, rugged factory laptops, printers, handheld scanners, and conference room A/V devices. The technician will execute incidents/requests via ITSM processes, leverage tools like IT Shop, SCCM, Nexthink for endpoint visibility, and apply strong Windows plus basic networking troubleshooting to restore services quickly
What you'll do in this role:
- Install, configure, and resolve issues for AV equipment and collaboration tools
- Provide mobile device support (setup, troubleshooting, enterprise connectivity)
- Provide hands-on onsite support (break/fix, deployments, escalations) for laptops/desktops, rugged factory devices, printers (HP/Lexmark), handheld scanners, and conference room A/V systems.
- Monitor ticket queues and assign tickets through ITSM tools;
- Perform incident management, RCA for major incidents, and drive issue prevention.
- Create and maintain SOPs, runbooks, and knowledge articles.
- Utilize tools such as SCCM, IT Shop, and Nexthink for endpoint visibility and support efficiency.
- Apply strong Windows troubleshooting skills and basic network diagnostics to restore services quickly.
What you'll need to succeed:
- Possess professional experience between 3-6 years in systems engineering or desktop support roles with hands on responsibility for managing enterprise class end user environments.
- Exhibit solid proficiency in supporting Windows based laptops and desktops covering operating system issues driver problems hardware diagnostics and integration with productivity tools, Cisco VC devices troubleshooting, Telephony, Troubleshoot network / WIFI issues
- Apply clear understanding of remote support tools remote desktop utilities and incident management processes to assist users efficiently while working entirely from the office location.
- Show familiarity with endpoint management concepts such as software deployment patch management and configuration control even if exposure is through assisting senior engineers or using third party platforms.
- Communicate effectively with diverse user groups and technical teams using concise explanations and empathetic listening to resolve issues and promote a positive support experience.
- Demonstrate awareness of information security practices for endpoints including password hygiene privilege control and safe handling of corporate data and follow organizational guidelines consistently.
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.
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