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Senior Support Jobs in Texas (NOW HIRING)

We are seeking a Senior Support Analyst to join our Information Technology team. This role will analyze specific business areas, make recommendations and will participate in the definition ...

We are seeking a Senior Support Analyst to join our Information Technology team. This role will analyze specific business areas, make recommendations and will participate in the definition ...

The Support Engineer Sr is a key contributor to the stability and resilience of production systems, providing expert-level support and rapid issue resolution. This role bridges technical operations ...

Sr. Support Engineer

Plano, TX · On-site

$109K - $124K/yr

The Support Engineer Sr is a key contributor to the stability and resilience of production systems, providing expert-level support and rapid issue resolution. This role bridges technical operations ...

Senior Support Engineer Team: Global Services & Delivery Location: [Remote / Hybrid - specify] Reports to: Head of Customer Support About the role Obsidian Security protects organizations against ...

Senior Support Developer

Irving, TX · Hybrid

$52.25 - $69.25/hr

The Senior Support Developer will play a crucial role in resolving technical issues, ensuring system stability, and enhancing the performance of Wellfit's products. This role involves close ...

We are seeking a Senior Cloud Support Engineer to join our dynamic team. In this role, you will leverage your technical expertise to troubleshoot and resolve complex issues in customer technical ...

We are seeking a Senior Cloud Support Engineer to join our dynamic team. In this role, you will leverage your technical expertise to troubleshoot and resolve complex issues in customer technical ...

We are seeking a Senior Cloud Support Engineer to join our dynamic team. In this role, you will leverage your technical expertise to troubleshoot and resolve complex issues in customer technical ...

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Senior Support information

What is the difference between Senior Support vs Support Specialist?

AspectSenior SupportSupport Specialist
Required CredentialsTypically requires 3+ years experience, certifications like HDI or CompTIA, and advanced technical skillsUsually requires 1-2 years experience, basic certifications, and foundational technical knowledge
Work EnvironmentFast-paced, often in IT or technical support teams, handling complex issuesCustomer-facing roles, providing basic troubleshooting and support
Employer & Industry UsageCommon in IT, tech companies, and large organizationsFound across various industries including retail, healthcare, and tech

Support Specialists handle routine customer issues, while Senior Support professionals manage complex problems, mentor junior staff, and often have more technical certifications and experience. The Senior Support role involves greater responsibility and expertise compared to Support Specialists.

What are the most commonly searched types of Support jobs in Texas? The most popular types of Support jobs in Texas are:
What cities in Texas are hiring for Senior Support jobs? Cities in Texas with the most Senior Support job openings:
Infographic showing various Senior Support job openings in Texas as of July 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution.

Senior Support Analyst

EQT Corporation

Houston, TX • Hybrid

Other

Re-posted 17 days ago


Job description

We are seeking a Senior Support Analyst to join our Information Technology team. This role will analyze specific business areas, make recommendations and will participate in the definition, development, and implementation of business and technology projects to meet current and long-range goals. The individual will establish a relationships with the functional, technical, and external partners that will drive value across the organization through efficient, innovative and proactive service delivery.

The Senior Support Analyst responsibilities include but are not limited to:

  • Assists in preparing, maintaining and following procedures for logging, reporting and statistically monitoring desktop operations.
  • Assists the network and server groups to maintain a stable network and infrastructure environment of the corporate network including diagnosing, resolving and documenting hardware and software network.
  • Serves as a liaison with third-party support and PC equipment vendors.
  • Assists in developing long-term strategies and capacity planning for meeting future desktop hardware needs.
  • Regularly provides assistance to less experienced Analysts.
  • Conducts research on desktop products in support of PC procurement and development efforts.
  • Completes assignments with limited supervision.
  • Completes assignments under general supervision.
  • Timely and accurately troubleshoots complex issues and provides end-user assistance.
  • Performs onsite analysis, diagnosis and resolution of complex mobile technology problems for end-users and recommends and implements corrective solutions including offsite repair for remote users.
  • Supports end-users on various types of software programs to ensure they work efficiently and effectively in fulfilling business objectives.
  • Installs, diagnoses, repairs, maintains and upgrades all PC hardware and equipment to ensure optimal workstation performance.
  • Provides Service Desk Call Center and deskside support.
  • Assesses the need for and implements performance upgrades to PC boxes including the installation hardware and software components.
  • Accurately documents instances of equipment or component failure, repair, installation and removal.

Required Experience and Skills:

  • Bachelor's degree in computer science, information technology, telecommunications, engineering, math, science, or a closely related field. An equivalent combination of education and experience is acceptable.
  • 3+ years of experience with system application and analysis. Experience in some of the following: documentation; presentation tools; and project management tools.

Work Location:

This role will work in a hybrid capacity out of our office in Houston, Texas.