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Senior Support Engineer Jobs in Kent, WA (NOW HIRING)

Support Engineer, Anti-Cheat

Kirkland, WA · On-site

$122K - $158K/yr

We set security standards, support game and enterprise teams, assess risk across partners and ... Hybrid. Remote work may be possible Reports to: Sr. Manager, Anti-Cheat Engineering Job Summary:

Tactical Support Engineer (SE) - Mid

WA · On-site

$102K - $107K/yr

Engineers at both mid and senior levels ensure readiness of mission systems with 95% availability and Key Responsibilities: * Support mission planning, execution, and post-mission analysis using ...

Cloud Support Engineer

Seattle, WA · On-site

$63.50 - $84.75/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

Cloud Support Engineer

Bellevue, WA · On-site

$63 - $84/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

Cloud Support Engineer

Bellevue, WA · On-site

$63 - $84/hr

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

Executive Support Engineers work with Amazon Senior Leadership teams to support their IT services. Our customers require timely, accurate, and professional support to minimize downtime and disruption.

Sr. Cloud Support Engineer - Weekend Shift

Seattle, WA · On-site

$63.50 - $84.75/hr

As a Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

Executive Support Engineers work with Amazon Senior Leadership teams to support their IT needs. Our customers need timely, accurate, and professional support to minimize downtime and disruption. A ...

Showing results 21-40

Senior Support Engineer information

See Kent, WA salary details

$25.4K

$116.6K

$179.5K

How much do senior support engineer jobs pay per year?

As of Aug 17, 2026, the average yearly pay for senior support engineer in Kent, WA is $116,573.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,000.00 and $140,500.00 per year, depending on experience, location, and employer.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

What job categories do people searching Senior Support Engineer jobs in Kent, WA look for?

The top searched job categories for Senior Support Engineer jobs in Kent, WA are:

What cities near Kent, WA are hiring for Senior Support Engineer jobs?

Cities near Kent, WA with the most Senior Support Engineer job openings:

Infographic showing various Senior Support Engineer job openings in Kent, WA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 23% Part Time, 1% Temporary, 5% Contract, and 1% Nights. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $116,573 per year, or $56 per hour.

Support Engineer, Anti-Cheat

Electronic Arts Inc.

Kirkland, WA • On-site

$122K - $158K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago


Job description

General Information
Locations: Kirkland, Washington, United States of America
  • Location: Kirkland
  • State: Washington
  • Country: United States of America

Role ID
213466
Worker Type
Regular Employee
Studio/Department
CT - Security
Work Model
Hybrid
Description & Requirements
Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.
Central Technology is the force multiplier, accelerating creative opportunity and progress at EA. We're a world-class community of technologists, innovators, strategists, and orchestrators transforming interactive entertainment. Together, we power the platforms, AI-driven tools, live services, and infrastructure that ensure global scale, secure player experiences, and unlock bold new possibilities.
EA Security protects our players, employees, products, and platforms. We set security standards, support game and enterprise teams, assess risk across partners and systems, and ensure compliance with global requirements. Our work strengthens system integrity, supports fair play, and enables teams to build and operate securely at scale.
Location: Hybrid. Remote work may be possible
Reports to: Sr. Manager, Anti-Cheat Engineering
Job Summary:
Join us at Electronic Arts, where you will help protect the integrity of play for millions of players worldwide. As part of the SPEAR Anti-Cheat Engineering team, you will improve our Javelin anti-cheat technology, ensuring fair and secure experiences across multiple PC titles. You will report to the Sr. Manager, Anti-Cheat Engineering and collaborate with us to defend our games, data, and infrastructure.
Responsibilities:
  • You will investigate bugs, compatibility, and performance issues reported by our game studios and partners.
  • You will develop and deliver fixes to improve Javelin anti-cheat software compatibility with diverse hardware and software.
  • You will use modern debugging tools to resolve technical support problems raised by customers and internal teams.
  • You will collaborate with us to promote fair play and support the security of EA's global gaming community.
Required Qualifications:
  • 3+ years of experience with C++ or other low-level programming languages.
  • 2+ years of experience debugging crashes through memory dumps.
  • 2+ years of experience using WinDbg and DebugView.
  • Experience developing software compatible with multiple end-user hardware and software environments.

Pay Transparency - North America
COMPENSATION AND BENEFITS
The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).
PAY RANGES
* Washington (depending on location e.g. Seattle vs. Spokane) *$122,300 - $158,500 USD
Pay is just one part of the overall compensation at EA.
In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and other incentive programs.
About Electronic Arts
We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.
We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.