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Senior Software Support Engineer Jobs in Union, NJ

Accord Technologies Inc.

Sr Software Engineer

New York, NY · On-site

$134K - $176K/yr

Title: Sr Software Engineer Location: New York city, NY Duration: 6 months Position type: Contract * Software engineering - senior software engineer, they are building out a new vulnerability ...

Sourgum

Senior Software Engineer

Jersey City, NJ · On-site

$134K - $176K/yr

The Senior Software Engineer will play a crucial role in building and maintaining the SaaS platform, ensuring timely software delivery while mentoring the team and collaborating closely with ...

TransPerfect

Senior Software Engineer

New York, NY · On-site

$134K - $176K/yr

We're seeking a Senior Software Engineer to join our global team to be responsible for ensuring the ... Support our software lifecycle, to include design, development and testing * Work closely with ...

Exiger

Senior Software Engineer

Jersey City, NJ · Hybrid

$127K - $168K/yr

Senior Software Engineer Location: Jersey City, NJ Work Environment: Hybrid Role Summary: As a Senior Software Engineer at Exiger, you will be responsible for designing and developing software ...

TransPerfect

Senior Software Engineer

New York, NY

$134K - $176K/yr

We're seeking a Senior Software Engineer to join our global team to be responsible for ensuring the ... Support our software lifecycle, to include design, development and testing * Work closely with ...

IMG LIVE

Senior Software Engineer

Manhattan, NY · On-site

$131.25 - $175/hr

## Senior Software EngineerApplylocations: Remote-CA: Remote-WA: Remote-CO: Remote-NY: Remote-OR(PT ... Support and mentor new career engineers on the team## **What We're Looking For*** Solid software ...

Navtech, Inc.

Senior Software Engineer

Jersey City, NJ · On-site

$127K - $168K/yr

Hello, I have an opportunity for "Senior Software Engineer" and looking for a candidate who can join Immediately if you are interested reply me with your updated resume or consultant's contact ...

SwiftCruit

Senior Software Engineer

Manhattan, NY · On-site

$170 - $210/hr

Senior Software Engineer Cooley is seeking a Senior Software Engineer to join the Practice ... Support and develop application developers by providing advice, coaching and educational ...

Blink Health

Senior Software Engineer

New York, NY

$134K - $176K/yr

You mentor and support senior and junior engineers alike, helping grow both technical skills and ... software engineering, with increasing scope and impact * Proven experience owning significant ...

TransPerfect

Senior Software Engineer

New York, NY

$134K - $176K/yr

We're seeking a Senior Software Engineer to join our global team to be responsible for ensuring the ... reliable code Support our software lifecycle, to include design, development and testing Work ...

Flow Search Corp

Senior Software Engineer

New York, NY · On-site

$134K - $176K/yr

Senior Software Engineer Overview: Does your dream job include being a part of a core team of top ... Duties and responsibilities include building out our real-time platform as well as supporting a ...

TransPerfect

Senior Software Engineer

New York, NY · On-site

$134K - $176K/yr

We're seeking a Senior Software Engineer to join our global team to be responsible for ensuring the ... code • Support our software lifecycle, to include design, development and testing • Work ...

Ra

Senior Software Engineer

New York, NY

$134K - $176K/yr

Senior Software Engineer Job Level : Senior Level Job Location: New York, NY Industry: Start Up THIS IS WHAT YOU WILL DO... You will collabrate with design and product members to define customer ...

Ra

Senior Software Engineer

New York, NY

$134K - $176K/yr

Senior Software Engineer Job Level : Senior Level Job Location: New York, NY THIS IS WHAT YOU WILL DO... You will collabrate with design and product members to define customer experience You will ...

cxb

Senior Software Engineer

Manhattan, NY · On-site

$134K - $177K/yr

Reporting to the Assistant Vice President, Software Engineering, the Senior Software Engineer ... Provide support to junior engineers through code reviews, pair programming, and technical expertise

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Showing results 21-40

All JobsSoftware Support Engineer JobsSenior Software Support Engineer JobsSenior Software Support Engineer Jobs in Union, NJ

Senior Software Support Engineer information

See Union, NJ salary details

$76.9K

$146K

$195.7K

How much do senior software support engineer jobs pay per year?

As of Aug 9, 2026, the average yearly pay for senior software support engineer in Union, NJ is $146,019.00, according to ZipRecruiter salary data. Most workers in this role earn between $124,800.00 and $164,600.00 per year, depending on experience, location, and employer.

What does a senior software support engineer do?

A Senior Software Support Engineer is responsible for providing advanced technical assistance and troubleshooting for complex software issues reported by clients or internal teams. They analyze, diagnose, and resolve a wide range of software problems, often collaborating with developers and other engineers to ensure timely solutions. In addition to direct support, they may also create documentation, mentor junior staff, and help improve support processes. Their role is crucial in maintaining customer satisfaction and ensuring the reliability of software products.

What is the difference between Senior Software Support Engineer vs Software Support Engineer?

AspectSenior Software Support EngineerSoftware Support Engineer
Required CredentialsBachelor's degree in CS or related field; 3+ years experience; certifications like CompTIA or MicrosoftBachelor's degree in CS or related field; 1-2 years experience; certifications optional
Work EnvironmentTechnical support teams, customer sites, remote supportHelp desks, technical support centers, remote support
Employer & Industry UsageIT companies, software vendors, tech support firmsSoftware companies, tech support departments, SaaS providers

The main difference lies in experience and responsibility level. Senior Software Support Engineers handle more complex issues, mentor junior staff, and often have advanced certifications. Software Support Engineers focus on resolving standard customer issues and providing technical assistance. Both roles are essential in tech support teams but differ in scope and expertise.

How does a senior software support engineer typically collaborate with development and QA teams to resolve complex issues?

Senior Software Support Engineers often act as a bridge between customers, development, and QA teams. When a complex technical issue arises, they conduct in-depth troubleshooting, replicate problems, and gather detailed logs. They collaborate closely with developers to provide clear documentation and context, ensuring that issues are understood and prioritized appropriately. Additionally, they may work with QA to verify fixes and improve testing procedures, fostering a proactive approach to preventing similar issues in the future.

What are the key skills and qualifications needed to thrive as a senior software support engineer?

To thrive as a Senior Software Support Engineer, you need advanced problem-solving abilities, strong programming knowledge, and experience with troubleshooting complex software systems, typically supported by a degree in computer science or a related field. Familiarity with ticketing systems (like Jira or ServiceNow), debugging tools, and relevant certifications such as ITIL or Microsoft Certified: Azure Fundamentals are commonly required. Excellent communication, patience, and the ability to mentor junior staff set standout professionals apart in this role. These skills ensure timely resolution of technical issues, high customer satisfaction, and continuous team improvement in demanding support environments.
Senior Software Support Engineer jobs near you

Senior Software Engineer

GAL MANUFACTURING COMPANY LLC

Bronx, NY • On-site

$125K - $145K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Senior Software Engineer
Full-Time
Location: Bronx, NY (GAL Manufacturing)
Join the Team at Vantage Elevation
If you are an innovative problem-solver with a passion for embedded systems and engineering excellence, we encourage you to explore this opportunity. Vantage Elevation is seeking a Senior Software Engineer to support the development and advancement of elevator control systems. In this role, you will work cross-functionally to design, develop, and maintain critical software systems that power our products.
About Vantage Elevation
Vantage Elevation, LLC is North America's leading independent manufacturer of elevator components and systems. Vantage is comprised of eight business units including GAL Manufacturing, GAL Canada, Hollister-Whitney, Elevator Controls, Courion, Bore-Max, Thames Valley Controls, and Vertical Dimensions.
Through its brands, Vantage supplies nearly all electro-mechanical devices used in contemporary elevators. Founded in 1927, the Vantage group employs over 900 team members across multiple locations in the United States, Canada, and the United Kingdom.
Position Summary
The Senior Software Engineer is responsible for developing, maintaining, and supporting software for elevator control systems. This role includes designing and debugging embedded systems, collaborating with cross-functional engineering teams, documenting software functionality, and supporting field testing and troubleshooting efforts. Occasional travel may be required to support on-site testing and issue resolution.
Key Responsibilities
A typical day may include:
  • Designing, developing, modifying, and maintaining embedded software using C and C++
  • Troubleshooting and debugging software and electronic hardware systems
  • Collaborating with field service, manufacturing, and engineering teams to resolve technical issues
  • Working closely with electrical and mechanical engineering teams on product development
  • Performing functional testing of software updates and enhancements
  • Documenting software functionality and system behavior
  • Mentoring junior engineers and providing technical guidance
  • Supporting the development of best practices, coding standards, and design processes
  • Participating in on-site testing or troubleshooting as needed (occasional travel)
  • Performing additional duties as assigned to support team and organizational goals
Qualifications & Requirements
  • Bachelor's degree in Electrical Engineering, Computer Engineering, or a related field (or equivalent experience)
  • Minimum of 10 years of experience in real-time embedded software engineering
  • Strong experience with C and C++ programming
  • Experience with embedded real-time operating systems
  • Strong embedded firmware development and troubleshooting skills
  • Familiarity with revision control systems such as Git
  • Excellent written and verbal communication skills
  • Self-motivated with the ability to manage multiple priorities with minimal supervision
  • Experience leading small projects and mentoring team members

Preferred
  • Elevator industry experience and knowledge of elevator control systems
  • Experience with low-level device drivers
  • Experience with scripting tools such as Bash, PowerShell, Python, or Make/Cygwin
  • Experience with C#, PHP, JavaScript, HTML, and CSS
  • Ability to develop creative, strategic solutions to complex technical challenges
Work Environment
  • Office-based engineering environment with frequent collaboration and interruptions
  • Occasional overtime as required to meet project deadlines
  • Occasional travel for on-site testing and troubleshooting
Compensation & Benefits
Salary Range (New York Applicants): $125,000 - $145,000 annually, with additional bonus opportunity
(Actual compensation will be determined based on experience, skills, and applicable laws.)
We offer a competitive benefits package including:
  • Paid Time Off and sick time
  • Medical, Dental, and Vision coverage
  • Life Insurance
  • 401(k) Plan
  • Employee Assistance Program
  • Tuition Reimbursement
Position Details
Full-Time
Schedule: 8:00AM-4:30PM
Location: Bronx, NY (GAL Manufacturing)
Equal Employment Opportunity
Vantage Elevation, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status

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