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Senior Software Support Engineer Jobs in Spring, TX

Xforia, Inc.

Sr. Software Engineer

Houston, TX · On-site

$113K - $149K/yr

Sr. Software Engineer Location : Houston, TX All Day Onsite or Hybrid (Ideally look for TX Region) - If we are unable to identify someone that can work onsite, There will be some travel to Canada ...

Baylor Genetics

Sr Software Engineer

Houston, TX · On-site

$112K - $148K/yr

JOB SUMMARY We are seeking a Senior Software Engineer with deep expertise in .NET technologies ... Support skill development through pair programming, design discussions, and training sessions

Hp

Senior Software Engineer

Spring, TX

$130K - $205K/yr

Senior Software Engineer Description - Fusion/ODF is a Windows-based low-level device platform software component installed on millions of HP devices to enable connectivity, telemetry, and more ...

Baylor Genetics

Sr Software Engineer

Houston, TX · On-site

$116K - $154K/yr

Baylor Genetics is seeking a Senior Software Engineer to design, develop, and maintain high-quality software solutions. This role involves leading software development, providing technical guidance ...

EOG Resources, Inc.

Sr. Software Engineer

Houston, TX · On-site

$116K - $154K/yr

Work with team of mid- to senior-level software engineers on coordinating database development ... Enhance and support the performance of existing in-house developed applications. Work with ...

EOG Resources, Inc.

Sr. Software Engineer

Houston, TX

$116K - $154K/yr

Work with team of mid- to senior-level software engineers on coordinating database development ... Enhance and support the performance of existing in-house developed applications. Work with ...

U.S. Venture

Sr. Software Engineer

Houston, TX · On-site

$117K - $154K/yr

POSITION SUMMARY Join a growing organization in our app dev team supporting our U.S. Oil division ... The Sr. Software Engineer will complete small to large projects and work with our software ...

Aveva

Senior Software Engineer

Houston, TX

$104K - $174K/yr

ETAP supports customers in their digital transformation and sustainable energy transitions for a ... Job Title: Senior Software Engineer Location: Irvine, CA Job type: Full-time - Hybrid Overview:

EOG Resources, Inc.

Sr. Software Engineer

Houston, TX · On-site

$116K - $154K/yr

Work with team of mid- to senior-level software engineers on coordinating database development ... Enhance and support the performance of existing in-house developed applications. Work with ...

Baylor Genetics

Sr Software Engineer

Houston, TX · On-site

$117K - $154K/yr

JOB SUMMARY As a Senior Software Engineer at Baylor Genetics, you will play a pivotal role in ... Passion for building systems that directly support clinical decision-making and patient outcomes ...

Baylor Genetics

Sr Software Engineer

Houston, TX · On-site

$112K - $148K/yr

JOB SUMMARY As a Senior Software Engineer at Baylor Genetics, you will play a pivotal role in ... Passion for building systems that directly support clinical decision-making and patient outcomes ...

Axiomspace

Senior Software Engineer

Houston, TX · On-site

$117K - $154K/yr

Our mission-driven team is seeking a bold and dynamic Senior Software Engineer who is fueled by ... Support project management efforts. * Communicate project progress, status, and potential issues to ...

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All JobsSoftware Support Engineer JobsSenior Software Support Engineer JobsSenior Software Support Engineer Jobs in Spring, TX

Senior Software Support Engineer information

See Spring, TX salary details

$67.2K

$127.5K

$170.9K

How much do senior software support engineer jobs pay per year?

As of Jul 13, 2026, the average yearly pay for senior software support engineer in Spring, TX is $127,514.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,000.00 and $143,700.00 per year, depending on experience, location, and employer.

What does a Senior Software Support Engineer do?

A Senior Software Support Engineer is responsible for providing advanced technical assistance and troubleshooting for complex software issues reported by clients or internal teams. They analyze, diagnose, and resolve a wide range of software problems, often collaborating with developers and other engineers to ensure timely solutions. In addition to direct support, they may also create documentation, mentor junior staff, and help improve support processes. Their role is crucial in maintaining customer satisfaction and ensuring the reliability of software products.

What is the difference between Senior Software Support Engineer vs Software Support Engineer?

AspectSenior Software Support EngineerSoftware Support Engineer
Required CredentialsBachelor's degree in CS or related field; 3+ years experience; certifications like CompTIA or MicrosoftBachelor's degree in CS or related field; 1-2 years experience; certifications optional
Work EnvironmentTechnical support teams, customer sites, remote supportHelp desks, technical support centers, remote support
Employer & Industry UsageIT companies, software vendors, tech support firmsSoftware companies, tech support departments, SaaS providers

The main difference lies in experience and responsibility level. Senior Software Support Engineers handle more complex issues, mentor junior staff, and often have advanced certifications. Software Support Engineers focus on resolving standard customer issues and providing technical assistance. Both roles are essential in tech support teams but differ in scope and expertise.

How does a Senior Software Support Engineer typically collaborate with development and QA teams to resolve complex issues?

Senior Software Support Engineers often act as a bridge between customers, development, and QA teams. When a complex technical issue arises, they conduct in-depth troubleshooting, replicate problems, and gather detailed logs. They collaborate closely with developers to provide clear documentation and context, ensuring that issues are understood and prioritized appropriately. Additionally, they may work with QA to verify fixes and improve testing procedures, fostering a proactive approach to preventing similar issues in the future.

What are the key skills and qualifications needed to thrive as a Senior Software Support Engineer, and why are they important?

To thrive as a Senior Software Support Engineer, you need advanced problem-solving abilities, strong programming knowledge, and experience with troubleshooting complex software systems, typically supported by a degree in computer science or a related field. Familiarity with ticketing systems (like Jira or ServiceNow), debugging tools, and relevant certifications such as ITIL or Microsoft Certified: Azure Fundamentals are commonly required. Excellent communication, patience, and the ability to mentor junior staff set standout professionals apart in this role. These skills ensure timely resolution of technical issues, high customer satisfaction, and continuous team improvement in demanding support environments.
What cities near Spring, TX are hiring for Senior Software Support Engineer jobs? Cities near Spring, TX with the most Senior Software Support Engineer job openings:
Senior Software Support Engineer jobs near you
Sr. Software Engineer

Sr. Software Engineer

Xforia, Inc.

Houston, TX • On-site

$113K - $149K/yr

Full-time

Posted 24 days ago

Job description

Sr. Software Engineer
Location: Houston, TX
All Day Onsite or Hybrid (Ideally look for TX Region) - If we are unable to identify someone that can work onsite,
There will be some travel to Canada that is required, so please also keep this in mind when shortlisting candidates for these two positions
Rate: Open
Client: Encora/SunGrid
Interview - 1 Round
ROLE SUMMARY
We are seeking a highly skilled and motivated Senior Software Engineer with expertise in C, C++, and Java programming languages, as well as experience with PLC (Programmable Logic Controller) and RTAC (Real-Time Automation Controller) systems. As a Senior Software Engineer, you will be responsible for designing, developing, and maintaining software solutions for our organization's automation systems. This is an excellent opportunity to work on cutting-edge technology and contribute to the advancement of our automation offerings. The ideal candidate will have a deep understanding of industrial automation systems, strong programming skills, and the ability to lead complex projects from conception to implementation.
ESSENTIAL JOB FUNCTION & RESPONSIBILITIES
  • Regular attendance, by the company's attendance policy and supervisory assignment, is an essential job duty requirement for this position.
  • Software Development:
    • Design, develop, and implement software applications using C, C++, and Java programming languages.
    • Collaborate with cross-functional teams to gather requirements and translate them into software designs.
    • Write clean, efficient, and maintainable code following coding standards and best practices.
    • Participate in code reviews and ensure adherence to best practices and coding standards.
    • Develop and implement control algorithms, communication protocols, and user interfaces.
  • PLC and RTAC Integration:
    • Interface with PLC and RTAC systems to develop software modules that control, monitor, and optimize automation processes.
    • Implement communication protocols and interfaces (e.g., Modbus, DNP3.0, Profibus, Ethernet/IP) for seamless integration with automation systems.
    • Develop software solutions for data exchange and synchronization between automation systems and external devices or software interfaces.
  • Testing and Debugging:
    • Conduct thorough testing and debugging of software applications to ensure reliability and quality.
    • Collaborate with the QA (Quality Assurance) team to ensure optimal performance, functionality, and user experience.
    • Identify and resolve software-related issues promptly and efficiently. Troubleshoot and resolve software issues in a timely manner.
    • Conduct system integration, testing, and validation to ensure seamless operation.
  • Documentation and Reporting:
    • Create, and maintain comprehensive technical documentation, including design specifications, user manuals, release notes, and technical guides.
    • Provide regular reports and updates on software development progress to the project team and stakeholders.
    • Maintain accurate and up-to-date documentation of software development activities.
  • Continuous Learning and Innovation:
    • Stay updated with the latest trends and advancements in software engineering, PLC, and RTAC systems.
    • Continuously explore and propose innovative ideas to improve software functionality, efficiency, and performance.
  • Provide technical guidance and mentorship to junior engineers and other team members.
  • Stay updated with the latest industry trends and advancements in automation technology.
  • Participate in code reviews and ensure adherence to best practices and coding standards.
  • Lead and manage multiple projects, ensuring they are completed on time and within budget.
  • Collaborate with cross-functional teams to define project requirements and specifications.

REQUIRED QUALIFICATIONS
  • Education: Bachelor's or master's degree in computer science, electrical engineering, power systems, software engineering, or a related field.
  • Years of Experience: 7+ years of experience
  • Strong proficiency in C, C++, Python and Java programming languages.
  • Experience in developing software solutions that integrate with PLC and RTAC systems.
  • Familiarity with communication protocols and interfaces such as Modbus, DNP, OPC UA/DA, Profibus, or Ethernet/IP.
  • Solid understanding of software development principles, methodologies, and best practices.
  • Strong analytical and problem-solving skills.
  • Experience with SCADA systems and HMI development.
  • Experience with software testing, debugging, and maintenance.
  • Knowledge of version control systems (e.g., GitHub) and software development tools.
  • Proficient in Jira, DevOps &?Agile project management tools.
  • Excellent teamwork and communication skills to work collaboratively with cross-functional teams.
  • Excellent problem-solving skills and attention to detail.
  • Ability to manage multiple tasks and prioritize effectively.
  • Proven track record of leading successful projects in an industrial automation setting.
  • Experience with safety-critical systems and compliance with industry standards (e.g., IEC 61508, ISO 13849).
  • Experience with cloud-based monitoring and control solutions.
  • Knowledge of NERC CIP standards.
  • Experience in PV, Wind & BESS EMS/SCADA product development.

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