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Senior Software Support Engineer Jobs in Spring, TX

Keylent Inc

Sr Software Engineer

Houston, TX · On-site

$117K - $154K/yr

Sr Software Engineer To plan, execute, control and ensure closure of projects, while managing ... Develop supporting documentation and materials including demonstrations, presentations and other ...

Expand Energy

Sr. Software Engineer

Spring, TX · On-site

$112K - $148K/yr

... Software Engineers to identify and define requirements ... Design, develop, and support machine learning operations (MLOps) platforms and tools in support of ...

Kiongroup

Senior Software Lead

Houston, TX

$82K - $166K/yr

You will be part of amazing, successful team supporting activities that build intelligent ... Act as the primary point of coordination for software scope across engineering, QA, commissioning ...

Kiongroup

Senior Software Lead

Houston, TX

$82K - $166K/yr

You will be part of amazing, successful team supporting activities that build intelligent ... Act as the primary point of coordination for software scope across engineering, QA, commissioning ...

Hexagon AB

Senior Software Engineer, SDET

Houston, TX · On-site

$102K - $132K/yr

... support software design and development best practices, ensuring testability and scalability. • Leverage strong analytical and problem solving skills to diagnose complex issues and adapt quickly to ...

Pivot3

Senior Software Engineer - Data Path

Spring, TX

$109K - $143K/yr

Provide sustaining or maintenance support to existing software environment, either by ... Engineer or Senior Software Engineer capacity * Proven and demonstrable experience with C/C+

INSPYR Solutions

Senior Software Engineer (AI/ML)

Houston, TX · On-site

$117K - $154K/yr

Senior Software Engineer (AI/ML) Location: Dallas or Houston, TX (hybrid) Duration: Contract to ... Work with structured and unstructured data to support AI features * Partner with engineering and ...

Forthea

Senior Software Developer

Houston, TX · On-site +1

$52 - $68.75/hr

Forthea is seeking a Senior Software Developer to join our team and help build and evolve our ... Design, build and manage Microsoft SQL Server and PostgreSQL databases that support operational ...

ComboCurve, Inc.

Senior Software Engineer, Python

Houston, TX · On-site +1

$117K - $154K/yr

We're hiring a Senior Software Engineer to join our Platform Team. You'll help design and build the ... Create high-performance data processing paths inside services to support analytics and ingestion ...

Forthea

Senior Software Developer

Houston, TX · On-site +1

$52 - $68.75/hr

Forthea is seeking a Senior Software Developer to join our team and help build and evolve our ... Design, build and manage Microsoft SQL Serverand PostgreSQL databases that support operational and ...

Forthea

Senior Software Developer

Houston, TX · On-site

$52 - $68.75/hr

Forthea is seeking a Senior Software Developer to join our team and help build and evolve our ... Design, build and manage Microsoft SQL Server and PostgreSQL databases that support operational and ...

Aveva

Senior Software Engineer (C++ and C#)

Houston, TX · Hybrid

$124K - $207K/yr

Senior Software Engineer (C++ and C#) Location: Calgary, CA and Houston, TX Employment Type: Full-time (Hybrid- 3 Days a Week in Office) The salary range of ($124,200 - $207,000) is only for the ...

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All JobsSenior Software Support Engineer JobsSenior Software Support Engineer Jobs in Spring, TX

Senior Software Support Engineer information

See Spring, TX salary details

$67.2K

$127.5K

$170.9K

How much do senior software support engineer jobs pay per year?

As of Jun 15, 2026, the average yearly pay for senior software support engineer in Spring, TX is $127,514.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,000.00 and $143,700.00 per year, depending on experience, location, and employer.

What does a Senior Software Support Engineer do?

A Senior Software Support Engineer is responsible for providing advanced technical assistance and troubleshooting for complex software issues reported by clients or internal teams. They analyze, diagnose, and resolve a wide range of software problems, often collaborating with developers and other engineers to ensure timely solutions. In addition to direct support, they may also create documentation, mentor junior staff, and help improve support processes. Their role is crucial in maintaining customer satisfaction and ensuring the reliability of software products.

What is the difference between Senior Software Support Engineer vs Software Support Engineer?

AspectSenior Software Support EngineerSoftware Support Engineer
Required CredentialsBachelor's degree in CS or related field; 3+ years experience; certifications like CompTIA or MicrosoftBachelor's degree in CS or related field; 1-2 years experience; certifications optional
Work EnvironmentTechnical support teams, customer sites, remote supportHelp desks, technical support centers, remote support
Employer & Industry UsageIT companies, software vendors, tech support firmsSoftware companies, tech support departments, SaaS providers

The main difference lies in experience and responsibility level. Senior Software Support Engineers handle more complex issues, mentor junior staff, and often have advanced certifications. Software Support Engineers focus on resolving standard customer issues and providing technical assistance. Both roles are essential in tech support teams but differ in scope and expertise.

How does a Senior Software Support Engineer typically collaborate with development and QA teams to resolve complex issues?

Senior Software Support Engineers often act as a bridge between customers, development, and QA teams. When a complex technical issue arises, they conduct in-depth troubleshooting, replicate problems, and gather detailed logs. They collaborate closely with developers to provide clear documentation and context, ensuring that issues are understood and prioritized appropriately. Additionally, they may work with QA to verify fixes and improve testing procedures, fostering a proactive approach to preventing similar issues in the future.

What are the key skills and qualifications needed to thrive as a Senior Software Support Engineer, and why are they important?

To thrive as a Senior Software Support Engineer, you need advanced problem-solving abilities, strong programming knowledge, and experience with troubleshooting complex software systems, typically supported by a degree in computer science or a related field. Familiarity with ticketing systems (like Jira or ServiceNow), debugging tools, and relevant certifications such as ITIL or Microsoft Certified: Azure Fundamentals are commonly required. Excellent communication, patience, and the ability to mentor junior staff set standout professionals apart in this role. These skills ensure timely resolution of technical issues, high customer satisfaction, and continuous team improvement in demanding support environments.
What cities near Spring, TX are hiring for Senior Software Support Engineer jobs? Cities near Spring, TX with the most Senior Software Support Engineer job openings:
Senior Software Support Engineer jobs near you
Sr Software Engineer

Sr Software Engineer

Keylent Inc

Houston, TX • On-site

$117K - $154K/yr

Other

Posted 27 days ago

Job description

Sr Software Engineer

To plan, execute, control and ensure closure of projects, while managing people and delivery excellence in all parameters of time, cost and processes in projects. Drive execution of the project roadmap and manage entire project lifecycle from strategy planning to tactical activities.

Ensure high customer connect for the project, building processes for all relevant team members to engage with the customer. Ensure completion of Project Satisfaction Report and relevant survey and feedback mechanisms.

Guide the launch of project from concept to delivery by managing the project and governing the overall budget. Articulate and explain designs and constraints to stakeholders after understanding customer perspective. Ensure compliance to internal tools.

Sensitize the team to go beyond the immediate deliverables to assess how to provide greater value to the customer on an ongoing basis.

Determine methodology and processes for quality planning (in concurrence with project planning), define standards to use, document quality criteria and quality measurement processes, face audits and project process monitoring.

Review project profitability and other agreed parameters and provide relevant status reports to the management and customer. Ensure steering committee meetings and other regular meetings with customer.

Develop supporting documentation and materials including demonstrations, presentations and other tools to ensure solutions are easy to manage and repeatable. Create and maintain project level dashboards to enable effective project management.

Promote team work, motivate, coach and develop people in the team to build functional skills and desired behaviours to deliver results. Ensure high levels of engagement within the team. Manage complex scenarios effectively like business risks, multiple vendor issues, code red situations etc. and customer expectations without impacting associates adversely.

Provide technical and other guidance as required to the team and assess the performance of the associates.

Keylent logo

About Keylent

Sourced by ZipRecruiter

Keylent Inc, based in Wilmington, DE, US, operates in the dynamic IT services and solutions industry. Their official platform, keylent.com, further details their robust suite of services which primarily comprise software consulting, quality assurance, project management, and business intelligence. Keylent Inc has been an integral part of the industry since its inception, serving diverse clients with their specialized, innovative IT solutions. This customer-centric firm is founded on the core values of reliability, integrity, and zealous innovation. Their mission is to empower businesses in navigating the complex technological landscape with ease, efficiency, and confidence. Notably, Keylent Inc has been recognized for its commitment to exceptional service delivery and the profound impact of its solutions in facilitating business growth.

Industry

Internet and it

Company size

11 - 50 Employees

Headquarters location

Wilmington, DE, US

Year founded

2010

Social media

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