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Senior Software Support Engineer Jobs in Spring, TX

Forthea

Senior Software Developer

Houston, TX · On-site

$52 - $68.75/hr

Forthea is seeking a Senior Software Developer to join our team and help build and evolve our ... Design, build and manage Microsoft SQL Server and PostgreSQL databases that support operational and ...

Forthea

Senior Software Developer

Houston, TX · On-site +1

$52 - $68.75/hr

Forthea is seeking a Senior Software Developer to join our team and help build and evolve our ... Design, build and manage Microsoft SQL Serverand PostgreSQL databases that support operational and ...

IQVIA, Inc.

Sr Software Development Engineer

Houston, TX · On-site

$117K - $154K/yr

Position Summary We are seeking a Senior Software Development Engineer to design, build, and lead ... S. healthcare software systems supporting both payer and provider use cases. This role blends deep ...

IQVIA

Sr Software Development Engineer

Houston, TX · On-site +1

$117K - $154K/yr

Position Summary We are seeking a Senior Software Development Engineer to design, build, and lead ... S. healthcare software systems supporting both payer and provider use cases. This role blends deep ...

IQVIA

Sr Software Development Engineer

Houston, TX · On-site +1

$117K - $154K/yr

Position Summary We are seeking a Senior Software Development Engineer to design, build, and lead ... S. healthcare software systems supporting both payer and provider use cases. This role blends deep ...

WM SPA, LLC, THE

Senior Engineer, Software

Houston, TX

$117K - $154K/yr

Senior Software Engineer Position Location: 800 Capitol, Suite 3000, Houston, TX 77002 Hours ... LWC) to support scalable CRM solutions. * Designing and implementing integrations between ...

ValvTechnologies

Field Support Engineer

Houston, TX · On-site

Job Title: Sr. Field Support Engineer Experience Required: 8-10 years of product application ... Ability to use engineering design and analysis tools, as well as Microsoft Office software and ...

Bot Auto

Senior Software Engineer, Build Tools

Houston, TX · On-site

$116K - $154K/yr

They are seeking a highly skilled Senior Software Engineer to join their Integration team, responsible for building robust internal tools for managing the release and deployment of autonomous driving ...

Bot Auto

Senior Software Engineer, Build Tools

Houston, TX

$117K - $154K/yr

We are seeking a highly skilled Senior Software Engineer to join our Integration team. In this role, you will be responsible for building robust internal tools to manage the release and deployment of ...

Bot Auto

Senior Software Engineer, Build Tools

Houston, TX · On-site

$117K - $154K/yr

We are seeking a highly skilled Senior Software Engineer to join our Integration team. In this role, you will be responsible for building robust internal tools to manage the release and deployment of ...

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All JobsSoftware Support Engineer JobsSenior Software Support Engineer JobsSenior Software Support Engineer Jobs in Spring, TX

Senior Software Support Engineer information

See Spring, TX salary details

$67.2K

$127.5K

$170.9K

How much do senior software support engineer jobs pay per year?

As of Jul 13, 2026, the average yearly pay for senior software support engineer in Spring, TX is $127,514.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,000.00 and $143,700.00 per year, depending on experience, location, and employer.

What does a Senior Software Support Engineer do?

A Senior Software Support Engineer is responsible for providing advanced technical assistance and troubleshooting for complex software issues reported by clients or internal teams. They analyze, diagnose, and resolve a wide range of software problems, often collaborating with developers and other engineers to ensure timely solutions. In addition to direct support, they may also create documentation, mentor junior staff, and help improve support processes. Their role is crucial in maintaining customer satisfaction and ensuring the reliability of software products.

What is the difference between Senior Software Support Engineer vs Software Support Engineer?

AspectSenior Software Support EngineerSoftware Support Engineer
Required CredentialsBachelor's degree in CS or related field; 3+ years experience; certifications like CompTIA or MicrosoftBachelor's degree in CS or related field; 1-2 years experience; certifications optional
Work EnvironmentTechnical support teams, customer sites, remote supportHelp desks, technical support centers, remote support
Employer & Industry UsageIT companies, software vendors, tech support firmsSoftware companies, tech support departments, SaaS providers

The main difference lies in experience and responsibility level. Senior Software Support Engineers handle more complex issues, mentor junior staff, and often have advanced certifications. Software Support Engineers focus on resolving standard customer issues and providing technical assistance. Both roles are essential in tech support teams but differ in scope and expertise.

How does a Senior Software Support Engineer typically collaborate with development and QA teams to resolve complex issues?

Senior Software Support Engineers often act as a bridge between customers, development, and QA teams. When a complex technical issue arises, they conduct in-depth troubleshooting, replicate problems, and gather detailed logs. They collaborate closely with developers to provide clear documentation and context, ensuring that issues are understood and prioritized appropriately. Additionally, they may work with QA to verify fixes and improve testing procedures, fostering a proactive approach to preventing similar issues in the future.

What are the key skills and qualifications needed to thrive as a Senior Software Support Engineer, and why are they important?

To thrive as a Senior Software Support Engineer, you need advanced problem-solving abilities, strong programming knowledge, and experience with troubleshooting complex software systems, typically supported by a degree in computer science or a related field. Familiarity with ticketing systems (like Jira or ServiceNow), debugging tools, and relevant certifications such as ITIL or Microsoft Certified: Azure Fundamentals are commonly required. Excellent communication, patience, and the ability to mentor junior staff set standout professionals apart in this role. These skills ensure timely resolution of technical issues, high customer satisfaction, and continuous team improvement in demanding support environments.
What cities near Spring, TX are hiring for Senior Software Support Engineer jobs? Cities near Spring, TX with the most Senior Software Support Engineer job openings:
Senior Software Support Engineer jobs near you

Senior Software Developer

Forthea

Houston, TX • On-site

$52 - $68.75/hr

Full-time

Posted 9 days ago

Job description

Forthea is seeking a Senior Software Developer to join our team and help build and evolve our proprietary marketing technology platform, and internal tools. In close partnership with our analysts, account teams, and clients. You will engage across the full software development lifecycle, focusing on creating scalable solutions that deliver data-driven insights for our team and enterprise clients.
This role based in Houston, Texas with a hybrid schedule.
Key Responsibilities
  • Design and develop robust, scalable backend services using Python and Node.js, primarily data analytics apps and dashboards
  • Design, build and manage Microsoft SQL Server and PostgreSQL databases that support operational and analytics workloads
  • Build responsive, intuitive user interfaces using React.js/Next.js, HTML, and CSS.Also, build and maintaindashboards in PowerBI/PowerApps.
  • Build and maintain Azure-based and multi-cloud data pipelines and integrations.
  • Leverage cloud platform services in Azure (and sometimes GCP and AWS) for infrastructure and data storage.
  • Implement scalable APIs, authentication, RBAC, and secure multi-tenant architecture.
  • Implement AI and ML models in collaboration with data science.
  • Participateand lead code reviews, architectural discussions, and agile workflows.
  • Improve performance, reliability, testing, and code quality across the stack.
  • Collaborate with internal stakeholders to translate business and analytics needs into production-ready software.

Qualifications
  • Bachelor's degree in Computer Science or related field (or equivalent professional experience).
  • 7-12+ years of experience developing production software and architecting scalable systems.
  • Experience with Azure and Microsoft SQL Server.
  • Strong skills in SQL, Python, JavaScript/TypeScript, React/Next.js, Docker
  • Experience building 1-2 full-stack enterprise applications similar to: multi-tenant analytics apps/dashboards, unified data warehouse + pipelines, business workflow / planning / automation tools
  • Forward-deployed engineering experience - comfort embedding with non-technical stakeholders, translating ambiguous business problems into working software, and iterating quickly with users in the loop. Equally at home in a stakeholder meeting and a code review.
  • Proven experience building API integrations, data pipelines and managing production-scale constraints.
  • Strong experience with modern frontend frameworks (React.js required)
  • Proven experience in AI coding, automation & code optimization techniques.

Nice to Have
  • Marketing analytics, digital marketing or ad tech background
  • Experience with Google Ads and Google Analytics 4 APIs
  • Experience with PowerBI, NinjaCator other BI software
  • Experience with AI/LLM model deployment and monitoring
  • Familiarity with dbt, Airflow/Prefect/Dagster, Terraform/Bicep

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