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Senior Software Support Engineer Jobs in Spring, TX

Sr Software Engineer

Houston, TX · On-site

$112K - $148K/yr

JOB SUMMARY As a Senior Software Engineer at Baylor Genetics, you will play a pivotal role in ... Passion for building systems that directly support clinical decision-making and patient outcomes ...

Senior Software Engineer

Houston, TX · Hybrid

$117K - $154K/yr

Your Role As a Senior Engineer on the Investment Technology team, you will play important role in ... Support automation and self-service engineering across the organization. * Mentor team's engineers ...

Senior Software Engineer

Houston, TX · On-site

$117K - $154K/yr

Your Role As a Senior Engineer on the Investment Technology team, you will play important role in ... Support automation and self-service engineering across the organization. * Mentor team's engineers ...

Senior Software Engineer

Houston, TX · Hybrid

$117K - $154K/yr

Your Role As a Senior Engineer on the Investment Technology team, you will play important role in ... Support automation and self-service engineering across the organization. * Mentor team's engineers ...

Senior Software Engineer

Houston, TX · On-site

$117K - $154K/yr

Our mission-driven team is seeking a bold and dynamic Senior Software Engineer who is fueled by ... Support project management efforts. * Communicate project progress, status, and potential issues to ...

Senior Software Engineer (Python)

Houston, TX · On-site

$117K - $154K/yr

As a Senior Research Software Engineer based in Houston, TX you'll support quantitative and fundamental research infrastructure, engage in data-intensive analysis and modeling, and impact trading ...

Senior Software Engineer (Python)

Houston, TX · On-site

$117K - $154K/yr

As a Senior Research Software Engineer based in Houston, TX you'll support quantitative and fundamental research infrastructure, engage in data-intensive analysis and modeling, and impact trading ...

Senior Software Engineer

Houston, TX · On-site

$116K - $154K/yr

The Senior Engineer on the Investment Technology team will build and support internal technology ... Required : • At least 8+ years of professional full-stuck software development experience. • ...

Senior Software Engineer

Houston, TX · On-site

$98K - $147K/yr

Partner with DevOps to support CI/CD pipelines and cloud deployments on Azure. * For experienced ... Experienced (Senior-Level) Candidates: * Bachelor's degree in Computer Science, Software ...

Senior Software Engineer

Houston, TX · Hybrid

$149K - $156K/yr

DNV Energy Services USA, Inc. seeks a Senior Software Engineer to work remotely out of our office ... Job Duties: * Work collaboratively across software development and support teams to develop ...

Senior Software Engineer

Houston, TX · On-site

$149K - $156K/yr

DNV Energy Services USA, Inc. seeks a Senior Software Engineer to work remotely out of our office ... Job Duties: * Work collaboratively across software development and support teams to develop ...

Senior Software Engineer

Houston, TX · Hybrid

$149K - $156K/yr

DNV Energy Services USA, Inc. seeks a Senior Software Engineer to work remotely out of our office ... Job Duties: * Work collaboratively across software development and support teams to develop ...

Senior Software Engineer's responsibilities will include development, writing code, and documenting ... support Additional Information * Bachelor's degree in Computer Science or related fields and/or ...

Senior Software Engineer's responsibilities will include development, writing code, and documenting ... support Additional Information * Bachelor's degree in Computer Science or related fields and/or ...

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Showing results 1-20

Senior Software Support Engineer information

See Spring, TX salary details

$67.2K

$127.5K

$170.9K

How much do senior software support engineer jobs pay per year?

As of Jun 15, 2026, the average yearly pay for senior software support engineer in Spring, TX is $127,514.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,000.00 and $143,700.00 per year, depending on experience, location, and employer.

What does a Senior Software Support Engineer do?

A Senior Software Support Engineer is responsible for providing advanced technical assistance and troubleshooting for complex software issues reported by clients or internal teams. They analyze, diagnose, and resolve a wide range of software problems, often collaborating with developers and other engineers to ensure timely solutions. In addition to direct support, they may also create documentation, mentor junior staff, and help improve support processes. Their role is crucial in maintaining customer satisfaction and ensuring the reliability of software products.

What is the difference between Senior Software Support Engineer vs Software Support Engineer?

AspectSenior Software Support EngineerSoftware Support Engineer
Required CredentialsBachelor's degree in CS or related field; 3+ years experience; certifications like CompTIA or MicrosoftBachelor's degree in CS or related field; 1-2 years experience; certifications optional
Work EnvironmentTechnical support teams, customer sites, remote supportHelp desks, technical support centers, remote support
Employer & Industry UsageIT companies, software vendors, tech support firmsSoftware companies, tech support departments, SaaS providers

The main difference lies in experience and responsibility level. Senior Software Support Engineers handle more complex issues, mentor junior staff, and often have advanced certifications. Software Support Engineers focus on resolving standard customer issues and providing technical assistance. Both roles are essential in tech support teams but differ in scope and expertise.

How does a Senior Software Support Engineer typically collaborate with development and QA teams to resolve complex issues?

Senior Software Support Engineers often act as a bridge between customers, development, and QA teams. When a complex technical issue arises, they conduct in-depth troubleshooting, replicate problems, and gather detailed logs. They collaborate closely with developers to provide clear documentation and context, ensuring that issues are understood and prioritized appropriately. Additionally, they may work with QA to verify fixes and improve testing procedures, fostering a proactive approach to preventing similar issues in the future.

What are the key skills and qualifications needed to thrive as a Senior Software Support Engineer, and why are they important?

To thrive as a Senior Software Support Engineer, you need advanced problem-solving abilities, strong programming knowledge, and experience with troubleshooting complex software systems, typically supported by a degree in computer science or a related field. Familiarity with ticketing systems (like Jira or ServiceNow), debugging tools, and relevant certifications such as ITIL or Microsoft Certified: Azure Fundamentals are commonly required. Excellent communication, patience, and the ability to mentor junior staff set standout professionals apart in this role. These skills ensure timely resolution of technical issues, high customer satisfaction, and continuous team improvement in demanding support environments.
What cities near Spring, TX are hiring for Senior Software Support Engineer jobs? Cities near Spring, TX with the most Senior Software Support Engineer job openings:
Sr Software Engineer

Sr Software Engineer

Baylor Genetics

Houston, TX • On-site

$112K - $148K/yr

Full-time

Posted 25 days ago


Job description

JOB SUMMARY
As a Senior Software Engineer at Baylor Genetics, you will play a pivotal role in designing, developing, and maintaining high-quality software solutions. This position is ONSITE and requires extensive technical expertise, strong problem-solving skills, and the ability to mentor junior engineers to deliver scalable and efficient software systems.
KEY RESPONSIBILITES
  • Software Development: Lead the design and development of software solutions aligned with business objectives.

  • Technical Leadership: Provide technical guidance and mentorship to junior engineers.

  • Code Review: Conduct code reviews and ensure adherence to coding standards and best practices.

  • Architectural Design: Contribute to the architectural design of software systems.

QUALIFICATIONS
Required
  • BS in Computer Science or related field required

  • 7+ years of professional software engineering experience, including significant experience in large-scale or complex systems

  • Experience in software development, with proficiency in programming languages such as JavaScript, C#, etc.

  • Proficiency in relational databases such as SQL Server

  • Proficiency with REST APIs

  • Proficiency in some commonly used frameworks such as .Net, React and Angular

  • Proficiency with version control systems and software development tools

  • Strong understanding of software development methodologies and best practices.

  • Excellent problem-solving and analytical skills.

  • Ability to effectively communicate technical concepts to both technical and non-technical stakeholders.

  • Leadership skills with the ability to mentor and guide junior team members.

Preferred:
  • M.S. or higher preferred in Computer Science or related field

  • Experience in healthcare, clinical diagnostics, genomics, or NGS environments

COMPETENCIES
  • A strategic technical leader who can define long-term architectural direction
  • Strong ownership mindset with the ability to drive initiatives from concept to production
  • Exceptional communication skills, capable of translating complex technical concepts for diverse audiences
  • A collaborative partner who elevates team performance and mentors engineers at all levels
  • Sound judgment balancing innovation, speed, quality, and regulatory requirements
  • Passion for building systems that directly support clinical decision-making and patient outcomes

EEO Statement:
Baylor Genetics is proud to be an equal opportunity employer committed to fostering an inclusive and diverse workplace. We welcome and encourage applicants from all backgrounds to apply. We do not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, pregnancy, childbirth, or any other status protected by applicable federal, state, or local law. If you need an accommodation during the application process, please contact our Human Resources team.
Note to Recruiters:
We value building direct relationships with our candidates and prefer to manage our hiring process internally. While we occasionally partner with select recruitment agencies for specialized roles, we do not accept unsolicited resumes from recruiters or agencies without a written agreement executed by the authorized signatory for Baylor Genetics ("Agreement"). Any resumes submitted to Baylor Genetics in the absence of an Agreement executed by Baylor Genetics' authorized signatory, will be considered the property of Baylor Genetics, and Baylor Genetics will not be obligated to pay any associated recruitment fees.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.