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Senior Service Delivery Manager Jobs in Decatur, GA

Solutions Delivery Manager

Atlanta, GA · On-site +1

$80K - $100K/yr

You will be coordinating and leveraging our service delivery and engineering organizations to ... Manage and organize customer-facing and internal coordination related to delivery & implementation ...

Solutions Delivery Manager

Atlanta, GA · Remote

$80K - $100K/yr

You will be coordinating and leveraging our service delivery and engineering organizations to ... Manage and organize customer-facing and internal coordination related to delivery & implementation ...

Company Description Configure Tek We specialize in Staff Augmentation and Consulting Services ... The Delivery Manager oversees the execution of the technical deployment of cloud-based solutions ...

Sales order management, enter sales orders as quote, provide order status, scheduled ship date ... proof of deliver, etc. Assist in resolution of order related issues. Coordinate service and ...

The team collaborates with practitioners across Deloitte's different service offerings to deliver ... Professional development From entry-level employees to senior leaders, we believe there's always ...

Showing results 41-60

Senior Service Delivery Manager information

See Decatur, GA salary details

$22K

$115.5K

$205K

How much do senior service delivery manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for senior service delivery manager in Decatur, GA is $115,459.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $141,600.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to be a senior service delivery manager?

To thrive as a Senior Service Delivery Manager, you need expertise in IT service management, project delivery, stakeholder engagement, and a relevant degree, often supported by ITIL or PMP certifications. Familiarity with ITSM tools like ServiceNow, project management software, and monitoring systems is typically required. Strong leadership, communication, and problem-solving abilities help you build trust with clients and lead teams effectively. These skills ensure efficient service delivery, high customer satisfaction, and the ability to manage complex, high-stakes projects.

How does a senior service delivery manager collaborate with cross-functional teams?

A Senior Service Delivery Manager regularly works with cross-functional teams such as IT, operations, and client services to coordinate the delivery of services according to client requirements and service-level agreements. This often involves facilitating meetings, aligning project timelines, and resolving issues that may arise between departments. Effective communication and stakeholder management are crucial, as the manager acts as a bridge between technical teams and clients, ensuring expectations are met and continuous improvements are implemented. This collaborative approach not only enhances service quality but also builds strong working relationships across the organization.

What is the difference between Senior Service Delivery Manager vs Service Delivery Manager?

AspectSenior Service Delivery ManagerService Delivery Manager
CredentialsTypically requires 5+ years experience, relevant certifications (e.g., ITIL)Usually 3-5 years experience, similar certifications
Work EnvironmentOversees multiple teams, strategic planning, client relationsManages daily service delivery, team coordination
Industry UsageCommon in IT, telecom, and tech sectorsUsed across various service industries

The main difference is that the Senior Service Delivery Manager has more strategic responsibilities and oversees larger teams or accounts, while the Service Delivery Manager focuses on day-to-day operations and service quality. Both roles require similar certifications and are integral in service-focused industries.

What does a senior service delivery manager do?

A Senior Service Delivery Manager oversees the delivery of services to clients, ensuring high standards of quality and efficiency. They coordinate teams, manage client relationships, resolve issues, and ensure that service level agreements (SLAs) are met. Additionally, they analyze performance metrics, implement process improvements, and act as a key point of contact between clients and the organization. Their role is crucial in maintaining customer satisfaction and optimizing service operations.
What job categories do people searching Senior Service Delivery Manager jobs in Decatur, GA look for? The top searched job categories for Senior Service Delivery Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Senior Service Delivery Manager jobs? Cities near Decatur, GA with the most Senior Service Delivery Manager job openings:
Infographic showing various Senior Service Delivery Manager job openings in Decatur, GA as of June 2026, with employment types broken down into 73% Full Time, 25% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $115,459 per year, or $55.5 per hour.

Tax Delivery Manager, Global Employer Services - Individual Client Services

Deloitte

Atlanta, GA • On-site

Full-time

Re-posted 2 days ago


Deloitte rating

8.2

Company rating: 8.2 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

45th of 150 rated financial services


Job description

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