Senior Process Associate Jobs in Alberta (NOW HIRING)

Are you a changemaker? Come on INN!

Who Are We?
We're an amazing team, doing amazing things every day. Inn from the Cold is the largest organization in the Calgary region dedicated to supporting families experiencing a housing crisis.

At Inn from the Cold, we offer more than a job; we provide an opportunity to make a profound impact on the lives of families in need. Our values guide us — compassion, accountability, respect, inclusivity, courage, and innovation. We are driven by our vision of a thriving community where every child and family has a safe and stable place to call home.

We prioritize people, recognizing the uniqueness and worth of everyone who walks through our doors. Our commitment to reconciliation and equity is not just a statement; it's a journey we're dedicated to, actively working alongside Indigenous peoples and marginalized communities to dismantle oppressive structures. As a trauma-informed organization, we create a safe and supportive environment, promoting healing and resilience.

We are a multidisciplinary team united by a shared vision, mission and values. Collaboration is at the heart of our work, and we believe that diverse perspectives drive our success. It is this diversity and the respect and value we have for each other and our community that makes us stronger.

If this sounds like a place where you would want to work, please review the position below to see if there’s a fit with your skills and experience.

What Are We Looking For?

• Position Title Senior Development Associate
  
• Job Type Full time
  
• Department External Relations
  
• Reports to Manager, Fund Development & Donor Data Integrity

Position Overview
The Senior Development Associate plays a key role in advancing the mission of Inn from the Cold by building and sustaining meaningful relationships with donors, corporations, and community partners. Working within the Resource Development team, this position supports revenue growth through stewardship, cultivation, and engagement activities across an assigned portfolio. The Senior Development Associate brings a donor-centred approach to their work and contributes to a culture of philanthropy across the organization.

What You’ll Do
The Senior Development Associate will perform a wide range of responsibilities, including:

• Manage relationships with current and prospective donors within an assigned portfolio, working to increase revenue and meet established KPIs.
  
• Manage the Corporate Giving Program, including prospecting, solicitation, and stewardship of corporate partners.
  
• Develop new revenue opportunities and actively grow the donor pipeline through prospecting, outreach, and relationship building.
  
• Build and maintain a donor stewardship system that encompasses naming and recognition policies, acknowledgement processes, and ongoing donor communications; ensure consistent and equitable standards are applied across all donor levels.
  
• Develop and execute an annual stewardship plan informed by sector best practices, encompassing donors at all levels of giving.
  
• Collaborate with the Manager, Fund Development & Donor Data Integrity, to enhance donor recognition and overall donor experience.
  
• Manage the monthly giving program, maintaining strong connections with recurring donors and actively working to grow both donor count and total revenue.
  
• Manage text-based donor campaigns from planning through execution.
  
• Deliver presentations and donor tours to a variety of audiences, including corporations, individuals, schools, and community stakeholders.
  
• Represent Inn from the Cold at external events, serving as a brand ambassador to strengthen community awareness and build donor interest.
  
• Develop compelling proposals for donors that align funding opportunities with organizational priorities.
  
• Record all donor interactions in Raiser's Edge NXT; track and report on the impact of stewardship engagement.
  
• Write personalized acknowledgment and stewardship letters as required.
  
• Participate in organizational activities including team meetings, town halls, employee engagement initiatives, and team building.
  
• Actively pursue professional development opportunities to grow skills and sector knowledge.
  
• Mentor and support team members in developing their individual donor relationship skills and fundraising confidence.
  

This position description reflects the general duties of the role but is not intended to include all duties that may be inherent in the position. The Senior Development Associate may be asked to perform other duties as required or assigned.

What You Bring to Our Mission
Education & Experience

• Post-secondary education in fundraising, nonprofit management, business, or a related field; an equivalent combination of education and experience will be considered.
  
• Minimum 5 years of experience in fundraising, donor relations, or a related role, preferably in the nonprofit sector.
  
• Experience with donor management software; proficiency in Raiser's Edge NXT is a strong asset.
  
• Experience with corporate partnership development is an asset.
  
• Valid driver’s license and access to a reliable vehicle is an asset, as donor visits and occasional pick-ups may be required.

Knowledge, Skills & Abilities

• Strong written and verbal communication skills, with the ability to tailor messaging to diverse audiences.
  
• Demonstrated ability to build and maintain authentic relationships with donors and stakeholders.
  
• Highly organized with the ability to manage multiple priorities and deadlines simultaneously.
  
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, SharePoint).
  
• Understanding of and commitment to the nonprofit sector, and genuine passion for the mission of Inn from the Cold.
  
• Knowledge of Canada's charitable giving landscape and best practices in stewardship is an asset.
  
• Ability to exercise sound judgment and work effectively with minimal supervision.
  
• Demonstrated commitment to maintaining confidentiality and discretion in all aspects of donor relations and organizational information.

What We Offer
We provide people with meaningful work and are committed to offering equitable benefits and total compensation to all staff, including:

• Competitive salary, where all employees are paid a living wage at minimum
  
• Focus on health and wellbeing, including access to employer-paid extended health benefits, dental benefits, annual health spending account and employer-matched RRSP contributions
  
• Commitment to your mental well-being with free and confidential support through the Employee & Family Assistance Program
  
• Work-life balance, including paid vacation starting at three weeks, wellness days, and 12 paid statutory holidays
  
• Supportive and flexible work environment, with ongoing training and development opportunities
  
• Potlucks, celebrations, employee engagement initiatives and plenty of fun
  
• Strong commitment to advancing reconciliation, aligning with the calls to action of the Truth and Reconciliation Commission of Canada and the United Nations Declaration on the Rights of Indigenous Peoples
  
• Recognition that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person and harnesses the strength in diversity, creating a rich and inclusive workplace.

Our Commitment
Join us in a workplace where your actions contribute to breaking down barriers, fostering equity, and creating a truly inclusive and antiracist space. At Inn from the Cold, you're not just an employee but a crucial part of a community, making a difference in the lives of those who need it most.

Diversity, Equity and Inclusion: The INN is deeply committed to building a workplace where inclusion is valued and prioritized. We welcome and encourage applicants from diverse backgrounds and experiences. If you are passionate about our mission and can contribute to our team, we encourage you to apply, even if you don't meet every qualification listed. We value unique perspectives and are committed to building a team that represents a variety of talents and skills. We are proud to be an equal-opportunity employer seeking to create a welcoming and diverse environment.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age or veteran status, or any other non-merit-based or legally protected grounds.

Join Our Team
We are excited to hear from you! We invite you to join our movement to end family homelessness in our city. If you are passionate about making a difference and meet the qualifications above, please submit your resume and cover letter by clicking ‘Apply Now’.

The successful candidate must satisfactorily complete a Police Information Check with Vulnerable Sector Search and a Child Intervention Record Check.
Application Deadline: Applications will be accepted until the successful candidate is found.

Inn from the Cold is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact us at HR@innfromthecold.org before your interview.