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Senior Music Record Label Jobs in Indiana (NOW HIRING)

Amrize

Senior Laboratory Tech

Fishers, IN · On-site

$64K - $95K/yr

Handling test samples, such as receiving, labeling, logging to the system, and storing samples ... Record testing data and enter results accurately into reports. * Maintain data records for quick ...

BHI Senior Living

Laundry Attendant

Indianapolis, IN · On-site

$13 - $15.75/hr

Hoosier Village (A BHI Community) is a premiere senior living community. We offer continuing care ... other items and records weights for each load. * Irons linen and clothing. * Reads labels on ...

BHI Senior Living

Laundry Attendant

Indianapolis, IN · On-site

$13 - $15.75/hr

Hoosier Village (A BHI Community) is a premiere senior living community. We offer continuing care ... other items and records weights for each load. * Irons linen and clothing. * Reads labels on ...

Amrize

Senior Laboratory Tech

Fishers, IN · On-site

$64K - $95K/yr

Handling test samples, such as receiving, labeling, logging to the system, and storing samples ... Record testing data and enter results accurately into reports. * Maintain data records for quick ...

United Petfood

Senior HR Generalist

Mishawaka, IN · On-site

$80 - $100/hr

United Petfood is a private label producer of high-quality dry & wet pet food, biscuits and snacks ... Maintain accurate employee files and HRIS records. * Ensure policies and procedures are ...

Danaher

Senior Legal Counsel

Indianapolis, IN · On-site +1

$133K - $181K/yr

... g., labeling, promotional review, postmarket risks). * Provide practical guidance on global ... Travel, Motor Vehicle Record & Physical/Environment Requirements: * Ability to travel globally as ...

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Senior Music Record Label information

What is a senior music record label executive?

A Senior Music Record Label executive is a high-level professional responsible for overseeing the operations, strategy, and direction of a record label. They play a key role in signing artists, managing contracts, guiding marketing and promotional efforts, and ensuring the financial success of the label. These executives collaborate with artists, producers, and other industry professionals to develop music projects and maintain the label's reputation. Their experience and leadership are critical to navigating the rapidly changing music industry.

What are the key skills and qualifications needed to thrive as a senior music record label executive, and why are they important?

To thrive as a Senior Music Record Label Executive, you need deep industry knowledge, experience in artist management, contract negotiation, and a proven track record in music production or A&R, often supported by a degree in music business or related fields. Familiarity with digital distribution platforms, music analytics tools, copyright law, and financial management systems is essential. Exceptional leadership, networking, strategic thinking, and communication skills set top executives apart in guiding teams and fostering artist relationships. These skills and qualities are crucial for driving label growth, building successful music careers, and navigating the rapidly evolving music industry.

What are the main challenges senior music record label professionals face when balancing creative vision with commercial responsibilities?

Senior professionals at music record labels often navigate the complex task of aligning artists' creative ambitions with the label's commercial goals. This involves mediating between artists, producers, and marketing teams to ensure music projects are both artistically authentic and marketable. Successfully managing these dynamics requires strong communication, industry insight, and adaptability to evolving music trends. Additionally, building consensus among stakeholders while keeping projects on deadline is a common challenge in this role.

What is the difference between Senior Music Record Label vs Music Producer?

AspectSenior Music Record LabelMusic Producer
Required CredentialsIndustry experience, business acumen, possibly a degree in music or businessMusic theory knowledge, technical skills, possibly a degree in music or audio engineering
Work EnvironmentOffice, studio, industry events, label managementRecording studios, production environments, post-production
Employer & Industry UsageRecord labels, music companies, entertainment industryRecording studios, independent artists, music production companies

The main difference is that a Senior Music Record Label oversees the business operations, artist relations, and strategic direction of a record label, while a Music Producer focuses on the technical and creative aspects of music creation and recording. Both roles require industry knowledge and experience, but their core responsibilities and work environments differ.

How to get a job at a senior music record label?

To get a job at a senior music record label, candidates should have extensive experience in the music industry, strong knowledge of music production, marketing, and artist management, and often hold a relevant degree or certification. Building a network within the industry and demonstrating leadership skills are also important for senior roles. Applying through industry contacts, attending music industry events, and showcasing a proven track record of successful projects can improve chances of securing such a position.

What are the most commonly searched types of Music Record Label jobs in Indiana?

The most popular types of Music Record Label jobs in Indiana are:

What cities in Indiana are hiring for Senior Music Record Label jobs?

Cities in Indiana with the most Senior Music Record Label job openings:

Senior Music Record Label jobs near you
Infographic showing various Senior Music Record Label job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Sr. Manager, Customer Service

The Guitar Center Company

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Guitar Center rating

6.0

Company rating: 6.0 out of 10

Based on 179 frontline employees who took The Breakroom Quiz

376th of 740 rated retailers

Job description

Role Overview
The Senior Manager, CSC Customer Excellence is a customer-obsessed leader responsible for the overall performance and quality of service teams within the CSC. This role ensures consistently exceptional customer experience by driving service standards, managing escalations, and leading initiatives that improve quality, efficiency, and loyalty across all contact channels.
KEY RESPONSIBILITIES
Customer Experience & Service Strategy
  • Partner with CSC leadership to define and execute customer service strategies that support loyalty, retention, and brand reputation.
  • Lead multiple customer service teams, including Supervisors/Team Leads and frontline agents, to deliver world-class service.
  • Establish clear service standards around first contact resolution, handle time, quality, and customer satisfaction.
  • Own the service escalation framework, ensuring timely and effective resolution of complex issues and VIP cases.
  • Championing a customer-first culture grounded in empathy, active listening, and problem solving.

Operational Excellence
  • Oversee day-to-day service operations including staffing, schedule adherence, real-time management, and workflow design.
  • Partner with Workforce Management to forecast volume, plan coverage, and optimize schedules across phone, email, chat, and social channels.
  • Ensure adherence to policies, procedures, and regulatory requirements related to customer service and complaint handling.
  • Continuously review and refine processes to remove friction, reduce repeat contacts, and drive efficiency.

Quality, Training & Knowledge Management
  • Own or co-own Quality Assurance programs, including calibration sessions, call/chat monitoring, and scoring frameworks.
  • Partner with Training and Knowledge Management teams to ensure agents have up-to-date resources, product information, and playbooks.
  • Identify skills and knowledge gaps; build targeted development plans and training interventions.
  • Use coaching, side-by-sides, and feedback loops to elevate service skills, de-escalation, and problem resolution.

Analytics & Continuous Improvement
  • Monitor and analyze key metrics such as CSAT, NPS, FCR, AHT, contact volume, and escalation rates.
  • Leverage data and customer feedback to prioritize improvements in policies, processes, and tools.
  • Partner with Technology and Analytics teams to implement AI-enabled tools (such as virtual assistants, agent assist, and sentiment analytics) that enhance service quality and efficiency.
  • Run pilots and continuous improvement initiatives using structured methodologies (e.g., root cause analysis, process mapping).

Cross-functional Collaboration
  • Collaborate with eCommerce, Stores, Merchandising, and Supply Chain to proactively address customer-impacting issues (inventory, fulfillment, returns, repairs).
  • Provide customer insights and trends to influence policy changes, product improvements, and end-to-end journey design.
  • Partner with Marketing and Loyalty teams to support service aspects of campaigns, events, and membership programs.

Additional Responsibilities
  • Perform other duties and special projects as assigned.

MinimumRequirements & Special Attributes:
  • Bachelor's degree in Business, Communications, Operations, or related field; advanced degree a plus.
  • 6+ years of progressive leadership experience in a contact center or customer service environment, including 3+ years leading supervisors or managers.
  • Proven track record of improving customer satisfaction, first contact resolution, and overall service performance.
  • Deep understanding of contact center service operations, including multi-channel support, workforce management, and quality assurance.
  • Experience with CRM systems, contact center platforms, and knowledge management tools.
  • Familiarity with AI-driven and automation tools (e.g., chatbots, agent assist, sentiment analysis) and how they support customer service outcomes.
  • Excellent communication, conflict resolution, and de-escalation skills; comfortable handling executive-level escalations.
  • Strong analytical and problem-solving skills with the ability to translate insights into actionable improvements.
  • Demonstrated ability to lead teams through change and build an engaged, customer-focused culture.

Why Guitar Center? Here's just some of the rewards:
For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
About Music & Arts
Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.
The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day.
Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.
Love this gig and want to apply?
Send your resume and cover letter today along with salary expectations!
Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job- related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.

What Guitar Center employees say

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About Guitar Center

Sourced by ZipRecruiter

The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The Guitar Center Company operates through several business divisions. Guitar Center is the world's largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290 stores across the United States. 2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Westlake Village, CA, US

Year founded

1964

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