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What are some typical challenges a senior freight administrator faces when coordinating international shipments?

A Senior Freight Administrator often encounters challenges such as managing complex customs regulations, coordinating with multiple carriers across different time zones, and ensuring timely documentation for international shipments. Staying updated with changing trade compliance requirements and handling unexpected delays due to weather, strikes, or port congestion are also common hurdles. Strong organizational skills, proactive communication with logistics partners, and a thorough understanding of global shipping processes are essential to successfully navigate these challenges.

What are the key skills and qualifications needed to thrive as a senior freight administrator, and why are they important?

To thrive as a Senior Freight Administrator, you need strong knowledge of logistics operations, freight documentation, and international shipping regulations, usually backed by experience in freight forwarding or logistics. Familiarity with transportation management systems (TMS), customs clearance software, and proficiency in MS Office are typically required. Excellent organizational skills, attention to detail, and effective communication are crucial soft skills for managing shipments and coordinating with clients and carriers. These competencies ensure efficient cargo movement, regulatory compliance, and high customer satisfaction in a demanding logistics environment.

What is a senior freight administrator?

Senior Freight Administrators are experienced professionals responsible for overseeing and coordinating the movement of goods by road, sea, air, or rail. They manage shipping documentation, track shipments, liaise with carriers and customers, and ensure compliance with relevant regulations. Their role often involves supervising junior staff, resolving logistics issues, and optimizing freight operations to ensure timely and cost-effective delivery. In addition, they may handle customs clearance and maintain accurate records for audits and reporting.

What is the difference between Senior Freight Administrator vs Freight Coordinator?

AspectSenior Freight AdministratorFreight Coordinator
CredentialsExperience in logistics, industry certifications often preferredSimilar experience, often entry to mid-level
Work EnvironmentTypically in logistics or supply chain departments, handling complex freight issuesSupports daily freight operations, coordinating shipments
Employer & Industry UsageUsed in logistics, manufacturing, and distribution companiesCommon in transportation and shipping firms
Comparison Search IntentOften compared for roles with increasing responsibility in freight managementCompared for entry to mid-level freight support roles

The Senior Freight Administrator and Freight Coordinator roles both operate within logistics and supply chain environments. The Senior Freight Administrator typically handles more complex tasks, oversees freight processes, and may supervise staff, while the Freight Coordinator focuses on coordinating shipments and supporting daily freight operations. Both roles require relevant experience, but the senior position involves greater responsibility and expertise.

What cities are hiring for Senior Freight Administrator jobs?

Cities with the most Senior Freight Administrator job openings:

What are the most commonly searched types of Freight Administrator jobs?

The most popular types of Freight Administrator jobs are:

What states have the most Senior Freight Administrator jobs?

States with the most job openings for Senior Freight Administrator jobs include:

Senior Freight Administrator jobs near you

Customer Service Administrator 2

Southeastern Freight Lines

Knoxville, TN

$21.55 - $26.51/hr

Full-time

Re-posted 3 days ago

Southeastern Freight Lines rating

8.8

Company rating: 8.8 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

2nd of 64 rated delivery companies

Job description

As a Customer Service Administrator 2, you will be responsible for intermediate level clerical duties that assist in the operational function of the Service Center. Perform a variety of functions that may include a specialization or combination of activities in areas such as Customer Service, appointments, dispatch support, Payroll, Human Resources, or general secretarial.

Respond to calls or contact customers regarding the status of shipments, billing questions, Cash on Delivery (CODs), Driver Collect, tracing, problems, or rating information. Research and answer requests for information from internal customers or other Service Centers. Call and schedule delivery appointments. Assist drivers with pick-up or delivery problems. Calculate hours worked and Linehaul miles. Compile driver hours of service and complete driver log summaries. Assist with generating manifests and closing loads. Enter closed, dispatched, and arrived loads into the computer. Provide clerical support to the Service Center Account Managers, Account Executives, or Senior Account Executives. Make follow-up calls to customers as requested. Maintain the sales appointment schedule and maintain a list of sales leads. Key pay data into the payroll system. Assist the Service Center Manager with recruiting efforts by coordinating advertisements, screening resumes, scheduling interviews, etc. Coordinate new hire orientation. Assist with Service Center training efforts by scheduling classes or ordering supplies.

For this role, you must have: a High School Diploma or GED; the ability to satisfactorily pass background check and alcohol and drug test; 6 months of related experience and/or previous office experience; strong customer relations skills to communicate effectively with internal and external customers; the ability to manage multiple tasks with interruption; computer skills; and be familiar with Microsoft Office applications. We would prefer you to have previous experience with Customer Service, Microsoft Outlook, Microsoft Excel, and Multi-line phone systems. Pay: $21.55-$26.51 Per Hour(pay may vary based on location and experience)

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About Southeastern Freight Lines

Sourced by ZipRecruiter

Southeastern Freight Lines is a freight transportation company based in Lexington, SC, US. The company operates in the trucking and transportation industry, specializing in customized solutions for regional less-than-truckload (LTL) transportation services. Founded in 1950 by W.T. Cassels, Southeastern Freight Lines initially served a number of states in the southeastern United States. Through the years, the company has significantly expanded, now providing comprehensive transportation solutions all over the continent. Adhering to their mission of meeting or exceeding the needs of every customer – every single time, the company takes pride in consistently delivering top-tier service. Notable achievements include groundbreaking customer service technologies and winning multiple quality awards in their industry.

Company size

5,001 - 10,000 Employees

Headquarters location

Lexington, SC, US

Year founded

1950

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