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Senior Engagement Manager Jobs in Basking Ridge, NJ

Legora

Engagement Manager, Enterprise

New York, NY · On-site

$142K - $212K/yr

We're looking for an experienced, strategic Engagement Manager to join our growing team and help ... You're proactive, strategic and comfortable steering demanding, senior stakeholders through ...

IPsoft

Senior Technical Engagement Manager

New York, NY · Hybrid

$124K - $171K/yr

The Technical Engagement Manager will be responsible for ensuring that the account and engagements under their purview are receiving optimal support and customer satisfaction is maintained at ...

Centari

Legal Engagement Manager

New York, NY · On-site

$110K - $150K/yr

About the Role We are hiring a Legal Engagement Manager on our Customer team, bridging Centari's AI technology and our AmLaw 100 client base by working directly with senior legal executives to define ...

Posted today

Fractal

Engagement Manager - CPG+Retail

New York, NY · On-site

Engagement Manager - CPG + Retail Fractal is a strategic AI partner to Fortune 500 companies with a ... This is a senior individual contributor role focused on: * Technical sales support * AI/analytics ...

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Senior Engagement Manager information

See Basking Ridge, NJ salary details

$11.3K

$134K

$189.1K

How much do senior engagement manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for senior engagement manager in Basking Ridge, NJ is $133,972.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,600.00 and $180,300.00 per year, depending on experience, location, and employer.

What is a senior engagement manager?

Senior Engagement Managers are experienced professionals responsible for overseeing client relationships, project delivery, and overall engagement strategy within an organization. They work closely with clients to understand their needs, ensure satisfaction, and drive successful outcomes for both the client and the company. Senior Engagement Managers often lead teams, coordinate resources, and provide strategic guidance to deliver high-quality results. Their role requires strong communication, leadership, and problem-solving skills, as well as a deep understanding of their industry and clients' businesses.

What is the difference between Senior Engagement Manager vs Project Manager?

AspectSenior Engagement ManagerProject Manager
CredentialsTypically requires experience in client management, industry-specific knowledge, and sometimes certifications like PMP or PMI-ACPUsually requires PMP or similar project management certifications, with a focus on project planning and execution
Work EnvironmentClient-facing roles, managing multiple projects and stakeholder relationshipsInternal teams, focusing on project delivery, timelines, and resource management
Industry UsageCommon in consulting, professional services, and client-driven industriesWidely used across industries including IT, construction, and manufacturing

The Senior Engagement Manager primarily focuses on managing client relationships and strategic engagement, while the Project Manager concentrates on planning, executing, and closing projects. Both roles require strong organizational skills and certifications, but their core responsibilities and work environments differ significantly.

What does a senior engagement manager do?

A Senior Engagement Manager serves as the primary liaison between clients and the company, overseeing project delivery and ensuring client satisfaction. They work closely with cross-functional teams—such as sales, product, and technical specialists—to align objectives, manage expectations, and resolve issues promptly. Regular client meetings, status updates, and proactive risk management are standard practices. This collaborative approach ensures projects stay on track and fosters long-term client relationships.

What are the key skills and qualifications needed to thrive as a senior engagement manager?

To thrive as a Senior Engagement Manager, you need strong project management expertise, strategic client relationship skills, and a background in business or consulting, often supported by a bachelor's or master's degree. Familiarity with CRM tools, project management platforms like Asana or Jira, and certifications such as PMP or Agile are typically expected. Exceptional leadership, negotiation abilities, and effective communication are critical soft skills for building trust and driving project success. These skills are crucial for ensuring client satisfaction, delivering complex projects on time, and fostering long-term partnerships.
What job categories do people searching Senior Engagement Manager jobs in Basking Ridge, NJ look for? The top searched job categories for Senior Engagement Manager jobs in Basking Ridge, NJ are:
What cities near Basking Ridge, NJ are hiring for Senior Engagement Manager jobs? Cities near Basking Ridge, NJ with the most Senior Engagement Manager job openings:
Senior Engagement Manager jobs near you
Infographic showing various Senior Engagement Manager job openings in Basking Ridge, NJ as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $133,972 per year, or $64.4 per hour.

Senior Strategic Engagement Manager

Parloa

New York, NY • On-site

Full-time

Re-posted 18 days ago

Job description

About Parloa
Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, Allianz, SAP, BarmeniaGothaer and TUI already deploying Parloa at scale.
About the Role:
As a Sr Strategic Engagement Manager at Parloa, you will lead our most critical enterprise engagements, guiding organizations through complex AI and customer experience transformations while ensuring measurable business impact. This is a highly strategic, customer-facing role where you operate as the central orchestrator across delivery, stakeholders, and long-term value realization.
You will sit at the intersection of transformation strategy, enterprise delivery, and AI innovation, translating executive ambition into scalable outcomes while partnering closely with Account Executives, Solution Engineers, Value Consultants, and our partner ecosystem.
This is your opportunity to lead large-scale AI and CX transformations for global enterprises, owning strategic engagements end to end while shaping how organizations adopt, scale, and realize value from agentic AI.
Areas of Ownership:
  • Lead strategic enterprise engagements end to end, owning success plans, KPIs, and measurable business outcomes from initial deployment through long-term value realization
  • Translate executive-level AI and CX strategies into tangible impact across multiple business units, regions, and functions
  • Orchestrate implementation and delivery, managing timelines, dependencies, and cross-functional execution to ensure seamless, on-time, high-impact go-lives
  • Build and sustain strong, trust-based relationships with senior stakeholders, positioning Parloa as a long-term strategic transformation partner
  • Drive value realization through data-driven storytelling, executive business reviews, and clear success narratives
  • Identify and unlock expansion opportunities by scaling successful initiatives across regions, teams, and use cases
  • Partner cross-functionally with Account Executives, Solution Engineers, Value Consultants, and partners to align on strategy, execution, and growth
  • Represent Parloa's leadership in agentic AI, customer experience transformation, and enterprise innovation in customer engagements

Who You Are:
  • You bring 8+ years of experience in enterprise software, consulting, customer success, or engagement management, working with large, strategic accounts
  • You have a proven track record of leading complex enterprise engagements and translating executive vision into measurable business outcomes
  • You operate with a strong ownership mindset, are comfortable navigating ambiguity, and can align cross-functional teams around shared goals
  • You have executive presence and are confident influencing senior stakeholders through clear, data-driven communication
  • You understand AI, automation, and enterprise systems, and can connect technical capabilities to real business impact
  • You bring a structured, proactive, and collaborative approach, elevating teams through clarity, rigor, and execution
Nice to Have:
  • Advanced degree (MBA or Master's in Business, Engineering, or a related field)
  • Exposure to AI, cloud, or data-related domains
  • Experience working in complex, multi-region enterprise environments

Our Recruiting Process:
Talent Acquisition → Hiring Manager → Expert Interview(s) → Bar Raiser
Why Parloa?
We're at the beginning of a new era in customer experience, one where AI doesn't just respond, but understands, reasons, and takes action. We're building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren't just support tickets; they're defining experiences. We're here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale-and want your work to matter in real, everyday moments-this is where you do it.
At Parloa, ownership isn't a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that's evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.
We've grown beyond the earliest startup phase, but we've kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.
Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we're scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.
Compensation for this role is structured as On-Target Earnings (OTE), consisting of a base salary and performance-based variable component, in addition to an equity package.
Salary Range
$150,000-$180,000 USD
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
Parloa is an e-verify employer in the USA. Please click here to learn more.
* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.

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