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Senior Director Retail Operation Jobs (NOW HIRING)

Kering

GUCCI Director, Retail Operations

New York, NY · On-site

The Director, Operations will support the VP of Retail Excellence in leading regional and WW ... Implement an efficient reporting for KPI's and follow them closely as they relate to operation ...

Invited Clubs

Director Retail

Akron, OH · On-site

Director Retail at Firestone Country Club | Championship Golf in Akron Ready to join a dynamic ... Oversee the day-to-day operations of the pro-shop, ensuring exceptional customer service ...

ClubCorp

Director Retail

Akron, OH · On-site

Director Retail at Firestone Country Club | Championship Golf in Akron Ready to join a dynamic ... Oversee the day-to-day operations of the pro-shop, ensuring exceptional customer service ...

Twice

Director Retail

Akron, OH · On-site

$90 - $130/hr

The Director of Retail will manage inventory, curate product offerings tailored to the club's clientele, and work closely with the golf operations team to promote sales and member satisfaction.

New

Invited

Director Retail

Akron, OH · On-site

Director Retail at Firestone Country Club | Championship Golf in Akron Ready to join a dynamic ... Oversee the day-to-day operations of the pro-shop, ensuring exceptional customer service ...

Gordon Brothers

Director, Retail Merchandising

Boston, MA · On-site

$120 - $160/hr

Partnering with deal teams to build and review financial and operational models that drive bidding ... Excellent communication skills, including the ability to influence senior stakeholders and clients*

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Senior Director Retail Operation information

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$22.5K

$101.6K

$185K

How much do senior director retail operation jobs pay per year?

As of Sep 5, 2026, the average yearly pay for senior director retail operation in the United States is $101,614.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $120,000.00 per year, depending on experience, location, and employer.

What does a senior director of retail operation do?

A Senior Director of Retail Operations oversees the strategic and day-to-day management of a company's retail stores or outlets. This role is responsible for driving sales performance, ensuring operational excellence, and implementing company policies across all locations. They lead and mentor store managers, analyze business data, develop budgets, and collaborate with other senior leaders to achieve business goals. Additionally, they play a key role in optimizing customer experience and supporting the company's growth initiatives.

What are the key skills and qualifications needed to thrive as a senior director of retail operation?

To thrive as a Senior Director of Retail Operations, you need extensive experience in retail management, strategic planning, and a relevant degree, often supported by proven leadership in multi-location operations. Familiarity with enterprise resource planning (ERP) systems, point-of-sale (POS) software, and data analytics tools is critical. Exceptional communication, problem-solving, and leadership skills enable you to motivate teams and drive organizational change. These competencies are essential to optimize operational efficiency, maximize profitability, and ensure consistent customer experiences across all retail locations.

What are some common challenges faced by a senior director of retail operation, and how can they be effectively managed?

A Senior Director of Retail Operations often encounters challenges such as maintaining consistent store performance across diverse locations, adapting to rapidly changing consumer trends, and integrating new technologies to enhance customer experience. Effective management involves strong communication with regional managers, data-driven decision-making, and the ability to lead cross-functional teams in implementing operational improvements. Building a culture of adaptability and continuous learning within the team is also essential for staying ahead in the competitive retail landscape.

What is the difference between Senior Director Retail Operation vs Director of Retail Operations?

AspectSenior Director Retail OperationDirector of Retail Operations
ResponsibilitiesOversees multiple regions or divisions, develops strategic initiatives, manages senior leadershipManages daily store operations, implements policies, supervises regional managers
CredentialsBachelor's degree, extensive retail management experience, leadership skillsBachelor's degree, significant retail experience, operational expertise
Work EnvironmentCorporate headquarters, strategic planning sessionsRetail stores, regional offices
Industry UsageCommon in large retail chains and corporationsWidely used across retail companies of various sizes

The Senior Director Retail Operation focuses on strategic leadership and overseeing multiple regions, while the Director of Retail Operations handles daily store management and operational execution. Both roles require retail experience and leadership skills, but differ in scope and level of responsibility.

What states have the most Senior Director Retail Operation jobs?

States with the most job openings for Senior Director Retail Operation jobs include:

Director, Retail Operations- Central Missouri

Panera LLC

Saint Louis, MO • On-site

$111.81 - $134.17/hr

Other

Re-posted 15 hours ago

Panera Bread rating

5.4

Company rating: 5.4 out of 10

Based on 1,467 frontline employees who took The Breakroom Quiz

9th of 16 rated cafes

Job description

Director, Retail Operations – Central Missouri

Must live in or be willing to relocate within the Columbia, MO market. Job Purpose: Director, Retail Operations is responsible for delivering world class execution of Panera operational expectations in the bakery‑cafes by translating brand objectives to cafes and associates. This means acting like an owner as well as leading and developing leaders to deliver great experiences to associates and guests in a way that builds trust that creates loyalty with our team members and guests and creating value in the market through growing sales and delivering profit growth.

Duties & Responsibilities
  • Business Understanding, Strategic Planning and Execution: Responsible for creating the strategy and vision for the market to achieve the execution of all Panera standards for guest service, market-wide operating systems, profitability, new unit growth, food quality and safety, and people development; achieve key business results and grow the business through coaching, development, and accountability of cafe management teams; act as SME of Panera’s operating systems; champion results through collaboration, communication, implementation, and sustained management of new products, processes, and programs; partner cross‑functionally; ensure right processes and behaviors practiced by each cafe’s management team to deliver on the market’s established goals and protect Panera’s brand identity.
  • People Development: Unlock and build capabilities and performance of cafe management teams through recruitment, selection, DE&I, compensation, development/training, performance management and coaching, succession planning; create the market’s People strategy and maintain a talent pipeline to support growth and elevate employee performance.
  • Brand Protection & Validation: Ensure cafes comply with all established operational standards, policies, and federal and state employment laws; maintain an inclusive and engaging work environment where every associate can show up authentically, free of discrimination and harassment.
Top Leadership Competencies
  • Acts like an owner
  • Defines vision and purpose
  • Unlocks potential
  • Builds trust
  • Collaborates
  • Delivers results
Qualifications (Education & Experience)
  • Multi-unit experience or related experience preferred.
  • Some college education/certification or related experience preferred.
  • Firm understanding of business outcomes (sales drivers, profit drivers, reading P&L and financial reports).
  • Excellent communication skills to influence others.
  • Self‑motivated with ability to plan, prioritize, schedule, and manage a market-wide calendar.
  • Ability to build high-performing teams through selection, coaching, and development; strong coaching skills.
  • Motivational with ability to inspire teams, create role clarity, and hold leaders accountable.
  • Proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint).
  • Strong work ethic; can work long and unusual hours.
Working Conditions & Physical Requirements

Up to 95% travel within the market and some overnight travel for cafe visits based on market geography and for company meetings. Other out-of-market travel for business needs may be required. Requires walking/standing during long periods while on cafe visits (including lifting heavy items or boxes), desk/office administrative work, and commuting between cafe locations.

Competitive Pay

$111,808 – $134,169 (actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, and geographical location).

#J-18808-Ljbffr

What Panera Bread employees say

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About Panera Bread

Sourced by ZipRecruiter

Panera began in 1987 as St. Louis Bread Company, a humble community bakery founded with a sourdough starter from San Francisco and a dream of putting a loaf of bread in every arm. While our business has expanded well beyond St. Louis since then, that same sourdough starter is still used in our iconic sourdough bread and the craft of baking bread fresh each day remains at the heart of Panera Bread. Each day our trained bakers fill our bakery shelves with delicious freshly baked cookies, pastries, bagels, and a range of breads from focaccia to classic baguettes. We believe in serving delicious, freshly prepared, Clean food made with carefully selected ingredients that we are proud to serve our own families. Our menu, crafted by chefs and bakers, features classic, comforting dishes, each with an intriguing twist. We respect our planet and take measures to lessen our impacts. We believe in treating people with warmth, kindness, and respect, whether it’s a guest in our cafe or one of our associates. And we believe in helping our local communities, especially in times of need.

Industry

Restaurants

Company size

10,000+ Employees

Headquarters location

Saint Louis, MO, US

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