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Senior Director Retail Operation Jobs (NOW HIRING)

Ram Realty Advisors LLC

Director, Retail

Charlotte, NC · On-site

... operations are being maximized. • Implement short, intermediate, and long-term strategies ... with the senior leadership team to apprise appropriate individuals on issues/decisions impacting ...

HomeBuilt

Director, Retail Stores

Orem, UT · On-site

Overview Description The Director, Retail Stores serves as the senior operational leader for the Utah Valley market, responsible for the performance, profitability, culture, and growth of multiple ...

Ram Realty Advisors LLC

Director, Retail

Charlotte, NC · On-site

... operations are being maximized. · Implement short, intermediate, and long-term strategies ... senior leadership team to apprise appropriate individuals on issues/decisions impacting assets. · ...

Ram Realty Advisors LLC

Director, Retail

Charlotte, NC · On-site

... the portfolio's operations are being maximized. Implement short, intermediate, and long-term ... Communicate continually with the senior leadership team to apprise appropriate individuals on ...

ALO

Director, Retail Learning

Beverly Hills, CA · On-site

$165K - $185K/yr

OVERVIEW The Director of Retail Learning sets the global strategy and vision for retail learning ... and operational execution. * Serve as a senior partner to Retail Customer Experience ...

Sodexo

Director, Retail

Manhattan, NY · On-site

$139K - $180K/yr

The Director of Retail supports retail innovation, brand standards and operational excellence ... senior management level. * Analytical skills with a track record of using data and insights to ...

Sodexo

Director, Retail

Manhattan, NY · On-site

$139K - $180K/yr

The Director of Retail supports retail innovation, brand standards and operational excellence ... senior management level. * Analytical skills with a track record of using data and insights to ...

Sodexo

Director, Retail

Manhattan, NY · On-site

$139K - $180K/yr

The Director of Retail supports retail innovation, brand standards and operational excellence ... senior management level. * Analytical skills with a track record of using data and insights to ...

ALO

Director, Retail Learning

Beverly Hills, CA · On-site

$165K - $185K/yr

OVERVIEW The Director of Retail Learning sets the global strategy and vision for retail learning ... and operational execution. * Serve as a senior partner to Retail Customer Experience ...

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Senior Director Retail Operation information

See salary details

$22.5K

$101.6K

$185K

How much do senior director retail operation jobs pay per year?

As of Aug 11, 2026, the average yearly pay for senior director retail operation in the United States is $101,614.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $120,000.00 per year, depending on experience, location, and employer.

What is the difference between Senior Director Retail Operation vs Director of Retail Operations?

AspectSenior Director Retail OperationDirector of Retail Operations
ResponsibilitiesOversees multiple regions or divisions, develops strategic initiatives, manages senior leadershipManages daily store operations, implements policies, supervises regional managers
CredentialsBachelor's degree, extensive retail management experience, leadership skillsBachelor's degree, significant retail experience, operational expertise
Work EnvironmentCorporate headquarters, strategic planning sessionsRetail stores, regional offices
Industry UsageCommon in large retail chains and corporationsWidely used across retail companies of various sizes

The Senior Director Retail Operation focuses on strategic leadership and overseeing multiple regions, while the Director of Retail Operations handles daily store management and operational execution. Both roles require retail experience and leadership skills, but differ in scope and level of responsibility.

What are the key skills and qualifications needed to thrive as a senior director of retail operation?

To thrive as a Senior Director of Retail Operations, you need extensive experience in retail management, strategic planning, and a relevant degree, often supported by proven leadership in multi-location operations. Familiarity with enterprise resource planning (ERP) systems, point-of-sale (POS) software, and data analytics tools is critical. Exceptional communication, problem-solving, and leadership skills enable you to motivate teams and drive organizational change. These competencies are essential to optimize operational efficiency, maximize profitability, and ensure consistent customer experiences across all retail locations.

What does a senior director of retail operation do?

A Senior Director of Retail Operations oversees the strategic and day-to-day management of a company's retail stores or outlets. This role is responsible for driving sales performance, ensuring operational excellence, and implementing company policies across all locations. They lead and mentor store managers, analyze business data, develop budgets, and collaborate with other senior leaders to achieve business goals. Additionally, they play a key role in optimizing customer experience and supporting the company's growth initiatives.

What are some common challenges faced by a senior director of retail operation, and how can they be effectively managed?

A Senior Director of Retail Operations often encounters challenges such as maintaining consistent store performance across diverse locations, adapting to rapidly changing consumer trends, and integrating new technologies to enhance customer experience. Effective management involves strong communication with regional managers, data-driven decision-making, and the ability to lead cross-functional teams in implementing operational improvements. Building a culture of adaptability and continuous learning within the team is also essential for staying ahead in the competitive retail landscape.
What states have the most Senior Director Retail Operation jobs? States with the most job openings for Senior Director Retail Operation jobs include:

Director, Retail Operating Systems & Applications

Richemont Iberia SL

Manhattan, NY • On-site

$160 - $180/hr

Other

Posted 13 days ago

Job description

Are you a good match?

For this role, we are looking for a candidate who has 10+ years of progressive experience in retail technology, with 6+ years in a leadership or management position. You will have a proven track record of delivering digital transformation or innovation initiatives from concept through execution. You will have demonstrated strength in competitive research, industry trend analysis, and innovation. The ideal candidate will have a Bachelor's degree; Master's degree or relevant certifications preferred. You will have excellent collaboration and stakeholder management skills, with confidence engaging senior leadership and cross-functional partners.

What are we expecting from you?

The Director, Retail OS & Applications will serve a transformative role in retail operations, supporting growth within the Retail network. This position requires a blend of strategic thinking, industry expertise, problem-solving capabilities, and a customer‑centric approach to bridge the communicate market needs to local and global leadership.

This position requires vision, technical depth, and exceptional project management and communication skills. By supporting the Maison’s technical solutions, you will drive efficiencies and minimize manual interventions throughout the network, ensuring that our infrastructure remains agile and innovative. This role reports to the Director, Retail Operations and will be based in New York City.

In this role, you will:

Stakeholder Collaboration

  • Build strong relationships with internal and external stakeholders, including boutiques, department heads, HQ, and Group.

  • Partner with cross‑functional teams to co‑create innovative, industry‑specific solutions.

Strategy Contribution

  • Contribute to the on‑going evolution of the retail technology strategic roadmap by partnering with HQ to share local perspectives, and leading the local execution of updates in line with overall retail operations and business objectives.

  • Serve as a trusted advisor, providing thought leadership on how to navigate local industry disruptions and capitalize on opportunities.

  • Maintain expertise on industry developments and competitor retail systems and applications solutions.

Application Delivery & Management

  • Oversee the local lifecycle of retail technology projects, with emphasis on implementation, adoption, and ongoing optimization.

  • Act as the voice of the customer, ensuring solutions are tailored to meet Maison‑specific requirements and deliver measurable outcomes.

  • Monitor solution performance, gather feedback, and refine offerings to maximize impact and scalability.

Team Leadership & Development

  • Build, mentor, and lead a high‑performing team of retail technology specialists, fostering a culture of innovation, collaboration, and continuous improvement.

  • Structure and monitor the work of multiple groups and projects, articulating clear and compelling storylines that drive action.

Retail Excellence & Optimization

  • Develop a deep understanding of the retail customer experience, pain points, new use cases, regulatory environments, and competitive landscapes to shape solutions.

  • Drive change management and cultural adoption of digital‑first tools and practices across the Maison.

More than a role…we recruit for a career!

By joining Van Cleef and Arpels, you will be part of a Maison where employee career development is at the heart of our ambition.

Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know‑how and creations.

The recruitment process:

Applicants must have valid work authorization for employment in the USA.

Richemont offers a generous compensation and benefits package for eligible employees.

Salary Range: $160,000-$180,000

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