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Senior Director Of Retail Operations Jobs in Silver Spring, MD

Compass Group

Director of Retail

Washington, DC · On-site

$115K - $125K/yr

Director of Retail Salary: $115,000 - $125,000 Other Forms of Compensation: Annual Performance ... This role oversees a diverse retail dining operation serving approximately 3,500 to 4,000 ...

Restaurant Associates

Director of Retail

Washington, DC · On-site

$115K - $125K/yr

Director of Retail Salary: $115,000 - $125,000 Other Forms of Compensation: Annual Performance ... This role oversees a diverse retail dining operation serving approximately 3,500 to 4,000 ...

Compass Group

Director of Retail

Washington, DC · On-site

$115K - $125K/yr

Director of Retail Salary: $115,000 - $125,000 Other Forms of Compensation: Annual Performance ... This role oversees a diverse retail dining operation serving approximately 3,500 to 4,000 ...

Compass Group

Director of Retail

Washington, DC · On-site

$115K - $125K/yr

Director of Retail Salary: $115,000 - $125,000 Other Forms of Compensation: Annual Performance ... This role oversees a diverse retail dining operation serving approximately 3,500 to 4,000 ...

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Senior Director Of Retail Operations information

See Silver Spring, MD salary details

$23.3K

$105K

$191.2K

How much do senior director of retail operations jobs pay per year?

As of Sep 6, 2026, the average yearly pay for senior director of retail operations in Silver Spring, MD is $105,046.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,200.00 and $124,100.00 per year, depending on experience, location, and employer.

What is a senior director of retail operations?

Senior Directors of Retail Operations are high-level executives responsible for overseeing and managing the daily operations of multiple retail locations within a company. They develop strategies to improve store performance, ensure consistent customer service, and set operational standards across all locations. Their duties include leading store managers, analyzing sales data, optimizing processes, and ensuring compliance with company policies. Senior Directors of Retail Operations play a critical role in driving sales growth and operational efficiency for retail organizations.

What are the key skills and qualifications needed to thrive as a senior director of retail operations?

To thrive as a Senior Director of Retail Operations, you need extensive experience in retail management, strategic planning, and financial acumen, often supported by a bachelor's or master's degree in business or a related field. Familiarity with retail management systems, data analytics tools, and inventory management software is typically required. Exceptional leadership, communication, and problem-solving skills help in managing large teams and driving operational excellence. These competencies ensure the effective execution of retail strategies, maximized profitability, and consistent customer satisfaction across multiple locations.

How does a senior director of retail operations typically collaborate with cross-functional teams to drive store performance?

A Senior Director of Retail Operations works closely with teams such as merchandising, marketing, supply chain, and HR to ensure that store initiatives are aligned with broader business objectives. Regular meetings with these teams help identify opportunities for process improvements, promotional campaigns, and staff development. This role often requires strong communication skills to coordinate strategy, share performance metrics, and implement best practices across all retail locations. Successful collaboration is key to driving sales growth and delivering a consistent customer experience.

What is the difference between Senior Director Of Retail Operations vs Retail District Manager?

AspectSenior Director Of Retail OperationsRetail District Manager
ResponsibilitiesOversees multiple regions or districts, develops strategic plans, manages senior leadership, and sets overall retail policies.Manages daily operations of a specific district, supervises store managers, and ensures sales targets are met within their region.
CredentialsTypically requires extensive retail management experience, bachelor's degree, and leadership skills.Requires retail management experience, often with a focus on store operations and team leadership.
Work EnvironmentCorporate office and multiple regional locations, strategic planning focus.On-the-ground management at store level within a specific district.

The Senior Director Of Retail Operations focuses on strategic oversight and leadership across multiple regions, while the Retail District Manager handles day-to-day store operations within a specific district. Both roles require retail management experience, but the senior director role involves broader strategic responsibilities and higher-level decision-making.

What does a senior director of retail operations do?

A senior director of retail operations oversees the overall management and strategic planning of retail stores or chains, including sales, customer service, inventory, and staff performance. They develop policies, set goals, analyze financial data, and ensure operational efficiency to drive business growth.

What job categories do people searching Senior Director Of Retail Operations jobs in Silver Spring, MD look for?

The top searched job categories for Senior Director Of Retail Operations jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Senior Director Of Retail Operations jobs?

Cities near Silver Spring, MD with the most Senior Director Of Retail Operations job openings:

Senior Director Of Retail Operations jobs near you

Director of Retail

Compass Group

Washington, DC • On-site

$115K - $125K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,099 frontline employees who took The Breakroom Quiz

350th of 500 rated business services

Job description

Position Title: Director of Retail 

Salary: $115,000 - $125,000

Other Forms of Compensation: Annual Performance Bonus Opportunity (Up to 20% of Base Salary) 

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A !

Job Summary
Restaurant Associates is seeking a dynamic and collaborative Director of Retail to lead a high-profile hospitality portfolio at the World Bank. This role oversees a diverse retail dining operation serving approximately 3,500 to 4,000 associates daily across 5 cafés and 5 coffee bars. The Director will provide strategic and operational leadership for a team of approximately 150 union hourly associates, supported by six direct-report managers, while ensuring exceptional guest experiences, operational excellence, and a strong client partnership.
 
The operation runs on a highly desirable Monday through Friday schedule with holidays off, offering a strong work-life balance within a prestigious corporate dining environment.
 
This is an exciting opportunity for a hospitality leader who enjoys balancing business strategy, people development, client engagement, and innovative retail dining experiences within a prestigious corporate environment.
 
Key Responsibilities
  • Lead the overall retail dining operation across multiple cafés and coffee bar locations.
  • Oversee financial performance, including budgeting, forecasting, cost controls, and P&L management.
  • Ensure exceptional guest service and consistently high-quality food and beverage experiences.
  • Develop, coach, and support a team of managers, supervisors, and hourly associates.
  • Foster an inclusive, positive, and engaging workplace culture that supports employee development and retention.
  • Partner closely with World Bank stakeholders to maintain a strong and collaborative client relationship.
  • Manage labor planning, scheduling, payroll, and staffing strategies to support operational goals.
  • Ensure compliance with company standards, food safety programs, union agreements, and regulatory requirements.
  • Collaborate with culinary, marketing, and operational teams to introduce innovative retail concepts and programs.
  • Analyze business trends and guest feedback to identify opportunities for growth and continuous improvement.
  • Drive operational efficiencies while maintaining a hospitality-first approach.
  • Support hiring, onboarding, performance coaching, recognition, and talent development initiatives.

What We're Looking For

  • Leadership experience within foodservice, hospitality, retail dining, or a related environment.
  • Experience managing high-volume, multi-unit operations.
  • Background overseeing financial performance, including budgets, forecasting, and P&L accountability.
  • Success leading large, diverse teams in a unionized or structured labor environment is highly valued.
  • Strong client relationship management and communication skills.
  • Ability to balance strategic thinking with hands-on operational leadership.
  • Experience implementing service enhancements, retail programs, and operational improvements.
  • Strong organizational skills with the ability to manage multiple priorities effectively.
  • Collaborative leadership style focused on developing people and building high-performing teams.
  • Passion for hospitality, food, and creating exceptional guest experiences.
  • Bachelor's degree in Hospitality Management, Business, Culinary Arts, or a related field.
  • Experience leading retail dining, corporate dining, university dining, airport, hotel, or restaurant operations.
  • Experience managing multiple service locations and large-scale teams.
  • Knowledge of labor management, food safety, and operational best practices.

Apply to Restaurant Associates today!

Restaurant Associates is a member of Compass Group USA

Click here to Learn More about the Compass Story

  

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates at Restaurant Associates are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Applications are accepted on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_RA.pdf

Req ID:  1567935

Restaurant Associates 

Michael Abbey 

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