Define and enforce best-practices for Windows desktop development across the codebase: code ... Drive accessibility efforts: integrate and validate support for accessibility APIs (e.g. Microsoft ...
Quick apply
Define and enforce best-practices for Windows desktop development across the codebase: code ... Drive accessibility efforts: integrate and validate support for accessibility APIs (e.g. Microsoft ...
Define and enforce best-practices for Windows desktop development across the codebase: code ... Drive accessibility efforts: integrate and validate support for accessibility APIs (e.g. Microsoft ...
Define and enforce best-practices for Windows desktop development across the codebase: code ... Drive accessibility efforts: integrate and validate support for accessibility APIs (e.g. Microsoft ...
Provide deskside and remote support for Windows/macOS laptops/desktops, printers, mobile devices, peripherals, and meeting-room/AV equipment (as applicable). * Diagnose and remediate hardware, OS ...
Provide deskside and remote support for Windows/macOS laptops/desktops, printers, mobile devices, peripherals, and meeting-room/AV equipment (as applicable). * Diagnose and remediate hardware, OS ...
Provide deskside and remote support for Windows/macOS laptops/desktops, printers, mobile devices, peripherals, and meeting-room/AV equipment (as applicable). * Diagnose and remediate hardware, OS ...
Provide deskside and remote support for Windows/macOS laptops/desktops, printers, mobile devices, peripherals, and meeting-room/AV equipment (as applicable). * Diagnose and remediate hardware, OS ...
Senior Technical Writer, ILS Support Halifax, N.S./ Victoria, B.C./ Ottawa, ON., (CAN.) - Hybrid ... Experience in desktop publishing and graphics production tools (Adobe Suite or equivalent)
Senior Technical Writer, ILS Support Halifax, N.S./ Victoria, B.C./ Ottawa, ON., (CAN.) - Hybrid ... Experience in desktop publishing and graphics production tools (Adobe Suite or equivalent)
The Senior Service Desk Technician position requires a self-motivated, technical, and service ... Strong Desktop application support experience with MS Office suite and other productivity ...
The Senior Service Desk Technician position requires a self-motivated, technical, and service ... Strong Desktop application support experience with MS Office suite and other productivity ...
Experience designing and supporting RPA solutions using Power Automate Desktop (attended/unattended ... Provide senior technical leadership and troubleshooting, supporting production incidents ...
Experience designing and supporting RPA solutions using Power Automate Desktop (attended/unattended ... Provide senior technical leadership and troubleshooting, supporting production incidents ...
Senior Property Accountant
CA$79K - CA$90K/yr
Prepare monthly accounting package that supports the financial statements including balance sheet ... Manual dexterity is required to use desktop computer and peripherals. * This role may require ...
Senior Property Accountant
CA$79K - CA$90K/yr
Prepare monthly accounting package that supports the financial statements including balance sheet ... Manual dexterity is required to use desktop computer and peripherals. * This role may require ...
Senior Property Accountant
Ottawa, ON · On-site
Prepare monthly accounting package that supports the financial statements including balance sheet ... Manual dexterity is required to use desktop computer and peripherals. * This role may require ...
Quick apply
Senior Property Accountant
Ottawa, ON · On-site
Prepare monthly accounting package that supports the financial statements including balance sheet ... Manual dexterity is required to use desktop computer and peripherals. * This role may require ...
IT Support Technician
Ottawa, ON · On-site
Deploy, maintain, and troubleshoot end-user devices, including desktops, laptops, mobile devices, and peripherals. * Install, configure, and support business applications, including Microsoft 365 ...
IT Support Technician
Ottawa, ON · On-site
Deploy, maintain, and troubleshoot end-user devices, including desktops, laptops, mobile devices, and peripherals. * Install, configure, and support business applications, including Microsoft 365 ...
TEHORA est presentement a la recherche d'un(e) Technicien(ne) en informatique senior afin ... Assurer le support technique de niveau 2 et 3 * Gerer les incidents critiques * Participer a la ...
TEHORA est presentement a la recherche d'un(e) Technicien(ne) en informatique senior afin ... Assurer le support technique de niveau 2 et 3 * Gerer les incidents critiques * Participer a la ...
TEHORA est présentement à la recherche d'un(e) Technicien(ne) en informatique senior afin ... Assurer le support technique de niveau 2 et 3 * Gérer les incidents critiques * Participer à la ...
Quick apply
TEHORA est présentement à la recherche d'un(e) Technicien(ne) en informatique senior afin ... Assurer le support technique de niveau 2 et 3 * Gérer les incidents critiques * Participer à la ...
TEHORA est presentement a la recherche d'un(e) technicien(ne) en soutien aux utilisateurs senior ... Participer au support technique des utilisateurs; * Documenter les interventions techniques.
TEHORA est presentement a la recherche d'un(e) technicien(ne) en soutien aux utilisateurs senior ... Participer au support technique des utilisateurs; * Documenter les interventions techniques.
TEHORA est présentement à la recherche d'un(e) technicien(ne) en soutien aux utilisateurs senior ... Participer au support technique des utilisateurs; * Documenter les interventions techniques.
Quick apply
TEHORA est présentement à la recherche d'un(e) technicien(ne) en soutien aux utilisateurs senior ... Participer au support technique des utilisateurs; * Documenter les interventions techniques.
Writing user guides with the application driver using TACTIC or client desktop training tool; and * Providing Quality Assurance Support to the client by: * Preparing QA plans and procedures;
Quick apply
Writing user guides with the application driver using TACTIC or client desktop training tool; and * Providing Quality Assurance Support to the client by: * Preparing QA plans and procedures;
Role: Senior IT Support Specialist Type: Onsite Location: Kanata, Ontario [On-Site] Security Clearance: Must be eligible for up to a Top-Secret Security Clearance Job Overview We are seeking a highly ...
Role: Senior IT Support Specialist Type: Onsite Location: Kanata, Ontario [On-Site] Security Clearance: Must be eligible for up to a Top-Secret Security Clearance Job Overview We are seeking a highly ...
L1 Support Hero
CA$40K - CA$60K/yr
Opportunities for career growth, with mentorship from senior technicians and clear advancement ... Occasional evening or weekend work may be required for critical support or project-related tasks.
L1 Support Hero
CA$40K - CA$60K/yr
Opportunities for career growth, with mentorship from senior technicians and clear advancement ... Occasional evening or weekend work may be required for critical support or project-related tasks.
IT Network and Systems Administrator
Kanata, ON · On-site
CA$85K - CA$110K/yr
... senior escalation resource within the IT function. The role plays a key part in maintaining ... Support endpoint, server, and network security technologies and configurations. Participate in ...
IT Network and Systems Administrator
Kanata, ON · On-site
CA$85K - CA$110K/yr
... senior escalation resource within the IT function. The role plays a key part in maintaining ... Support endpoint, server, and network security technologies and configurations. Participate in ...
Software Engineer (3-Month Term)
CA$76K - CA$85.50K/yr
O Reporting to the Senior Engineering Manager, the Software Engineer, Defence is responsible for ... The role focuses on building, hardening, and supporting real-time software systems used for sensor ...
Software Engineer (3-Month Term)
CA$76K - CA$85.50K/yr
O Reporting to the Senior Engineering Manager, the Software Engineer, Defence is responsible for ... The role focuses on building, hardening, and supporting real-time software systems used for sensor ...
IT Network and Systems Administrator
Ottawa, ON · On-site
CA$85K - CA$110K/yr
... senior escalation resource within the IT function. The role plays a key part in maintaining ... Support endpoint, server, and network security technologies and configurations. Participate in ...
IT Network and Systems Administrator
Ottawa, ON · On-site
CA$85K - CA$110K/yr
... senior escalation resource within the IT function. The role plays a key part in maintaining ... Support endpoint, server, and network security technologies and configurations. Participate in ...
Senior Desktop Support information
What are the key skills and qualifications needed to thrive as a Senior Desktop Support specialist, and why are they important?
To thrive as a Senior Desktop Support specialist, you need in-depth knowledge of operating systems, hardware troubleshooting, network basics, and usually a degree in IT or related field. Familiarity with ticketing systems, remote management tools, and certifications like CompTIA A+, Microsoft MCSA, or ITIL are commonly required. Strong problem-solving, communication, and customer service skills help you resolve technical issues efficiently and work well with end users. These skills are essential to minimize downtime, ensure smooth IT operations, and provide excellent support in dynamic business environments.
What are some of the main challenges a Senior Desktop Support professional might face when managing a large-scale IT environment?
Senior Desktop Support professionals often encounter challenges such as managing diverse hardware and software configurations, ensuring minimal downtime during system updates, and providing timely support to end-users across different departments. Balancing urgent issue resolution with proactive maintenance tasks can be demanding, especially in organizations with remote or hybrid teams. Strong communication and organizational skills are essential, as the role frequently involves collaborating with network administrators, IT security teams, and department managers to deliver seamless technical support.
What are Senior Desktop Support specialists?
Senior Desktop Support specialists are experienced IT professionals responsible for troubleshooting and resolving advanced technical issues related to computers, software, networks, and related hardware within an organization. They provide high-level support to users, mentor junior staff, and often manage escalated incidents that require in-depth technical knowledge. Their role also includes maintaining system performance, ensuring security compliance, and sometimes participating in IT projects or system upgrades. Excellent communication and problem-solving skills are essential for this position, as they frequently interact with end users and other IT teams.
What is the difference between Senior Desktop Support vs Desktop Support Technician?
| Aspect | Senior Desktop Support | Desktop Support Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+, Microsoft Certified | CompTIA A+, Microsoft Certified |
| Work Environment | Corporate IT departments, Managed Service Providers | Small to medium businesses, helpdesk roles |
| Responsibilities | Advanced troubleshooting, mentorship, system upgrades | Basic troubleshooting, user support, hardware/software setup |
Senior Desktop Support professionals typically handle more complex issues, provide mentorship, and have a broader scope of responsibilities compared to Desktop Support Technicians. They often work in larger organizations or managed service environments, requiring advanced certifications and experience. Desktop Support Technicians focus on routine user support and basic troubleshooting, making them suitable for entry-level roles.
What are the most commonly searched types of Desktop Support jobs in Kanata, ON? The most popular types of Desktop Support jobs in Kanata, ON are:
What are popular job titles related to Senior Desktop Support jobs in Kanata, ON? For Senior Desktop Support jobs in Kanata, ON, the most frequently searched job titles are:
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Full-time
Posted 7 days ago
Job description
Mission
The mission of Speechify is to make sure that reading is never a barrier to learning.
Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.
Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies
What You'll Do
- Lead the design, architecture, and development of native Windows desktop applications using Windows App SDK, WinUI (or related UI frameworks), C#, XAML, and — when needed — C++.
- Define and enforce best-practices for Windows desktop development across the codebase: code architecture, performance, memory usage, responsive UI, cross-version compatibility (Windows 10/11+), and maintainability.
- Drive accessibility efforts: integrate and validate support for accessibility APIs (e.g. Microsoft UI Automation or other relevant Windows accessibility frameworks), ensure UI controls, focus management, keyboard navigation, screen-reader support, and usability for users with disabilities.
- Collaborate closely with product designers, UX researchers, QA, and other stakeholders to shape feature planning, UI/UX architecture, and long-term roadmap for the Windows platform.
- Take ownership of full lifecycle of features: conception → design → implementation → testing → release → maintenance. Ensure quality, reliability, and consistency across releases.
- Identify, diagnose, and resolve complex bugs, performance bottlenecks, memory leaks, rendering issues, or compatibility problems — and propose robust architectural or design solutions.
An ideal candidate should have
Required:
- 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
- Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
- Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
- Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
- Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
- Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
- Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
- A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.
Preferred / Bonus:
- Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
- Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
- Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
- Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
- Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
- Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.
What we offer
- A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
- A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
- Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
- Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
- A purpose-driven mission: building software that's reliable, accessible, and user-centered — making a real difference for people.
Think you're a good fit for this job?
Tell us more about yourself and why you're interested in the role when you apply.
And don't forget to include links to your portfolio and LinkedIn.
Not looking but know someone who would make a great fit?
Refer them!
Speechify is committed to a diverse and inclusive workplace.
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.