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Senior Desktop Support Jobs in Appleton, WI (NOW HIRING)

Senior Accountant

Clintonville, WI · On-site

$68K - $85K/yr

Organize client tax documents and supporting schedules * Assist with tax compliance projects ... Proficiency in QuickBooks Online and/or QuickBooks Desktop * Strong attention to detail and ...

Senior Accountant

Clintonville, WI · On-site

$68K - $85K/yr

We are a growing CPA firm seeking a reliable and detail-oriented Staff Accountant to support our ... Proficiency in QuickBooks Online and/or QuickBooks Desktop * Strong attention to detail and ...

Systems Engineer

Appleton, WI · On-site

$75K - $90K/yr

This role supports customer systems infrastructure and desktop computing through Impact's incident ... of senior engineers; and assist with planning changes and implementing corrective actions. This ...

... and desktop applications * Accurately document client interactions within customer support ... Direct collaboration with senior leaders. * A high-ownership, critical role in a growth-stage tech ...

... and desktop applications * Accurately document client interactions within customer support ... Direct collaboration with senior leaders. * A high-ownership, critical role in a growth-stage tech ...

Staff Accountant

Clintonville, WI · On-site

$50K - $66K/yr

Organize client tax documents and supporting schedules * Assist with tax compliance projects ... Work closely with senior accountants, managers, and partners on engagements * Adhere to firm ...

Staff Accountant

Clintonville, WI · On-site

$50K - $66K/yr

We are a growing CPA firm seeking a reliable and detail-oriented Staff Accountant to support our ... Work closely with senior accountants, managers, and partners on engagements * Adhere to firm ...

Service Desk Analyst

Oshkosh, WI · On-site

$18 - $20/hr

Troubleshoot Windows desktop and laptop issues. * Support users with printer, connectivity, and application-related problems. * Escalate more complex technical issues to senior support teams.

Troubleshoot Windows desktop and laptop issues. * Support users with printer, connectivity, and application-related problems. * Escalate more complex technical issues to senior support teams.

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

Showing results 21-40

Senior Desktop Support information

See Appleton, WI salary details

$14

$35

$58

How much do senior desktop support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for senior desktop support in Appleton, WI is $35.28, according to ZipRecruiter salary data. Most workers in this role earn between $23.46 and $46.88 per hour, depending on experience, location, and employer.

What is a senior desktop support?

Senior Desktop Support specialists are experienced IT professionals responsible for troubleshooting and resolving advanced technical issues related to computers, software, networks, and related hardware within an organization. They provide high-level support to users, mentor junior staff, and often manage escalated incidents that require in-depth technical knowledge. Their role also includes maintaining system performance, ensuring security compliance, and sometimes participating in IT projects or system upgrades. Excellent communication and problem-solving skills are essential for this position, as they frequently interact with end users and other IT teams.

What are some of the main challenges a senior desktop support professional might face when managing a large-scale IT environment?

Senior Desktop Support professionals often encounter challenges such as managing diverse hardware and software configurations, ensuring minimal downtime during system updates, and providing timely support to end-users across different departments. Balancing urgent issue resolution with proactive maintenance tasks can be demanding, especially in organizations with remote or hybrid teams. Strong communication and organizational skills are essential, as the role frequently involves collaborating with network administrators, IT security teams, and department managers to deliver seamless technical support.

What are the key skills and qualifications needed to thrive as a senior desktop support specialist, and why are they important?

To thrive as a Senior Desktop Support specialist, you need in-depth knowledge of operating systems, hardware troubleshooting, network basics, and usually a degree in IT or related field. Familiarity with ticketing systems, remote management tools, and certifications like CompTIA A+, Microsoft MCSA, or ITIL are commonly required. Strong problem-solving, communication, and customer service skills help you resolve technical issues efficiently and work well with end users. These skills are essential to minimize downtime, ensure smooth IT operations, and provide excellent support in dynamic business environments.

What is the difference between Senior Desktop Support vs Desktop Support Technician?

AspectSenior Desktop SupportDesktop Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate IT departments, Managed Service ProvidersSmall to medium businesses, helpdesk roles
ResponsibilitiesAdvanced troubleshooting, mentorship, system upgradesBasic troubleshooting, user support, hardware/software setup

Senior Desktop Support professionals typically handle more complex issues, provide mentorship, and have a broader scope of responsibilities compared to Desktop Support Technicians. They often work in larger organizations or managed service environments, requiring advanced certifications and experience. Desktop Support Technicians focus on routine user support and basic troubleshooting, making them suitable for entry-level roles.

What are the most commonly searched types of Desktop Support jobs in Appleton, WI?

The most popular types of Desktop Support jobs in Appleton, WI are:

What are popular job titles related to Senior Desktop Support jobs in Appleton, WI?

For Senior Desktop Support jobs in Appleton, WI, the most frequently searched job titles are:

What job categories do people searching Senior Desktop Support jobs in Appleton, WI look for?

The top searched job categories for Senior Desktop Support jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Senior Desktop Support jobs?

Cities near Appleton, WI with the most Senior Desktop Support job openings:

Infographic showing various Senior Desktop Support job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $73,378 per year, or $35.3 per hour.

Information Technology Support Specialist

AEG

Green Bay, WI • On-site

Full-time

Posted 6 days ago


Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Green Bay Packers Job Posting
Job Summary: This position will be responsible for assisting the IT team in providing customer service for all Help Desk requests, computer system and device support issues, and all client support for our infrastructure and core business support systems.
Job Responsibilities:
  • Provide quality customer service and support for all IT Help Desk requests, along with documentation and feedback throughout the IT Help Desk request life cycle.
  • Coordinate and manage client hardware and software upgrades, including laptops, desktops, and related peripherals.
  • Coordinate asset management, which includes tagging new equipment, updating systems and documentation and managing decommissions.
  • Provide support for video editing software and hardware.
  • Assist with support of audio-visual components, including IPTV endpoints, signage, and meeting room AV equipment.
  • Assist with support of physical security systems, including security cameras and door access control, as well as facilities systems, including lighting control and HVAC.
  • Manage the smartphone and cellular device lifecycle, including procurement, tracking, distribution, updates, and end-user support.
  • Assist in administration of the telecom server environment, which includes PBX, call accounting server, VoIP gateways, voice messaging servers, and phone circuits/service.
  • Maintain device/user inventory in various IT management platforms.
  • Manage and Support Copiers and Printers.
  • Provide after-hours/weekend support as needed.
  • Assist with training and mentoring interns.
  • Must be available for all home Green Bay Packers games, including other Lambeau Field events as needed.
  • Other duties as assigned.

Qualifications:
  • Two-year Computer/Networking degree or equivalent.
  • Three years' minimum experience in Microsoft operating systems support.
  • Three years' minimum experience in Microsoft Office 365 applications support.
  • Three years' minimum experience in IT Help Desk and user support.
  • Have excellent oral, written and interpersonal communication skills.
  • Have an excellent work ethic and strong desire to learn independently.
  • Ability to create and maintain documentation for Help Desk and Knowledge Base purposes.

Physical Demands and Work Environment:
  • Ability to sit for extended periods of time.
  • Ability to remain in a stationary position for periods of time.
  • Ability to focus on projects for periods of time.
  • Occasionally lift and carry up to 50 pounds.
  • Operates in a professional office environment.
  • Role routinely uses standard office equipment.

Travel: No travel is expected for this position.
SUPERVISES: This position has no supervisory responsibilities.
SUPERVISED BY: Assistant Director of Information Technology
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
This job description has been approved by management. This job description is not designed to cover or contain a comprehensive listing, and duties and responsibilities may change at any time with or without notice.
All resumes submitted will be reviewed and selected qualified candidates will be contacted for an interview.

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About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992