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Senior Desktop Support Engineer Jobs in Indiana (NOW HIRING)

Kainos

Senior IT Support Engineer

Indianapolis, IN · On-site

As a Senior IT Support Engineer at Kainos, you will be responsible for providing high quality, customer focused IT services and being a sole contributor to a specialist area of support. You will be ...

Sidram Technologies

Desktop Engineer &ndash

Ashley, IN · On-site

Desktop Engineer - Store Support Location: Ashley, IN - Onsite Only w2 The Desktop Engineer - Store Support is responsible for providing end to end technical assistance to retail store locations ...

TEKsystems

Technical Support Engineer

Noblesville, IN · On-site

$22 - $30/hr

Skills Support, Troubleshooting, Customer service, Active directory, Desktop Top Skills Details Support,Troubleshooting,Customer service,Active directory,Desktop Additional Skills & Qualifications ...

TEKsystems

Technical Support Engineer

Noblesville, IN · On-site

$22 - $30/hr

Skills Support, Troubleshooting, Customer service, Active directory, Desktop Top Skills Details Support,Troubleshooting,Customer service,Active directory,Desktop Additional Skills & Qualifications ...

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All JobsSenior Desktop Support Engineer JobsSenior Desktop Support Engineer Jobs in Indiana

Senior Desktop Support Engineer information

See Indiana salary details

$21.4K

$98.3K

$151.3K

How much do senior desktop support engineer jobs pay per year?

As of Jul 3, 2026, the average yearly pay for senior desktop support engineer in Indiana is $98,262.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,600.00 and $118,500.00 per year, depending on experience, location, and employer.

What is the difference between Senior Desktop Support Engineer vs Desktop Support Technician?

AspectSenior Desktop Support EngineerDesktop Support Technician
Required CredentialsTypically requires certifications like CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent experienceUsually requires CompTIA A+ or similar entry-level certifications
Work EnvironmentSupports complex hardware/software issues, often in corporate or enterprise settingsHandles basic troubleshooting, hardware setup, and user support in various environments
Employer & Industry UsageCommon in IT departments of large organizations, government, and enterprise sectorsFound in small to medium businesses, educational institutions, and retail

The main difference between a Senior Desktop Support Engineer and a Desktop Support Technician lies in experience, complexity of tasks, and certifications. Senior Engineers handle more advanced issues and often mentor junior staff, while Technicians focus on routine support and basic troubleshooting.

What are some common challenges faced by Senior Desktop Support Engineers, and how can they effectively address them?

Senior Desktop Support Engineers often encounter challenges such as managing complex technical issues across multiple platforms, balancing a high volume of support requests, and staying current with rapidly evolving technologies. Effective problem-solving, prioritization, and strong communication skills are essential for addressing these challenges. Additionally, collaborating closely with IT teams and proactively documenting solutions can streamline workflows and enhance overall support efficiency.

What are Senior Desktop Support Engineers?

Senior Desktop Support Engineers are experienced IT professionals who provide advanced technical support for computer systems, software, and hardware within an organization. They handle complex issues that junior technicians cannot resolve, maintain and troubleshoot desktops, laptops, and peripherals, and ensure users have minimal downtime. In addition to direct support, they may also manage IT projects, implement new technologies, and mentor junior staff. Their role is critical in maintaining the productivity and security of a company’s IT environment.

What are the key skills and qualifications needed to thrive as a Senior Desktop Support Engineer, and why are they important?

To thrive as a Senior Desktop Support Engineer, you need extensive experience in troubleshooting hardware and software issues, a strong understanding of operating systems, and typically a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote management tools, ticketing systems (such as ServiceNow), and enterprise security protocols is crucial. Exceptional problem-solving abilities, communication skills, and a customer-focused attitude help you excel in supporting users and collaborating with IT teams. These skills ensure rapid issue resolution, minimize downtime, and maintain smooth business operations.
What are the most commonly searched types of Desktop Support Engineer jobs in Indiana? The most popular types of Desktop Support Engineer jobs in Indiana are:
What cities in Indiana are hiring for Senior Desktop Support Engineer jobs? Cities in Indiana with the most Senior Desktop Support Engineer job openings:
Senior Desktop Support Engineer jobs near you
Infographic showing various Senior Desktop Support Engineer job openings in Indiana as of June 2026, with employment types broken down into 93% Full Time, 2% Part Time, 2% Temporary, and 3% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $98,262 per year, or $47.2 per hour.
Desktop and System Support Technician, Intermediate

Desktop and System Support Technician, Intermediate

Linamar

Albion, IN • On-site

$18.25 - $23.25/hr

Full-time

Dental, Vision, Retirement

Posted 26 days ago

Linamar rating

6.6

Company rating: 6.6 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

338th of 421 rated machine equipment manufacturers

Job description


Job Title: Intermediate Desktop & System Support Technician
Job Summary: Under general direction, monitor and respond to complex technological control facility hardware and software problems utilizing a variety of hardware and software testing tools and techniques. Provide primary interface with vendor support service groups or provide internal analysis and support to ensure proper escalation during outages or periods of degraded system performance. May provide LAN server support. Require extensive knowledge of PC/LAN communications hardware and software in a multi-protocol environment, and network management software.
Responsibility:
  • Complete assignments from the Service Desk efficiently and effectively as possible within assigned priority to meet SLA.
  • Troubleshoot and solve office desktop problems.
  • Act as the "face of IT" at his/her facilities and route issues or work with other members of the IT team as necessary to resolve any issues.
  • Inform local IT Network Administrator of any issue that requires their involvement such as non-standards purchase and new enterprise system requests.
  • Purchase software and hardware for his/her facilities according to standards and IT purchasing procedures.
  • Ensure licensed software is used in the facility and the information is maintained in the licensing database.
  • Setup and install all network attached equipment at their facilities.
  • Maintain software and hardware on desktops at the facility including Office Automation software, Anti-Virus, PC management software as per Desktop Setup Checklist.
  • Maintain an up-to-date Hardware and Software inventory for his/her facilities utilizing the methods prescribed by Corporate IT Management (e.g. inventorying software, spreadsheets etc.).
  • Support unique systems at his\her facility\facilities such as local MRP/ERP, PM system, Time and Attendance System, QA equipment, door controllers, buzzers, and other unique software or hardware.
  • Administer local phone system (including paging, voice mail, moves-adds-changes) at his/her facility.
  • Prepare, monitor and adjust work schedules and analyze data on user support services provided.
  • Provide 2nd tier support to existing applications.
  • Transfer existing applications to new technologies.
  • Conduct system tests; Work with the quality, engineering and production department users to test the application, develop documentation on how to deploy the application, training of support staff on the application.
  • Research new concepts as required to develop innovative solutions to business problems. Use complementary resources when possible.
  • Attend meetings with project managers and department heads to collect information to clarify project specifications, make recommendations and reach agreement in defining system needs.
  • Other duties as assigned.

Academic/Educational Requirements:
  • A current MCP or MCITP: Desktop Support Technician would be an asset.
  • Current Microsoft MCSA/MCSE preferred.
  • Comp TIA Network + or A + preferred.
  • Degree or diploma in Computer Science from a recognized university or college is preferred.

Required Skills/Experience:
  • Essential Skills:
    • Ability to read, write, speak and understand English fluently.
    • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.
    • Strong communication and interpersonal skills.
    • Ability to meet or exceed the company's attendance standards.
    • Ability to understand and follow directions given.
    • Ability to work with minimal supervision.
  • Read and understand policy and procedures manuals. Read equipment and software manuals, help files and technical bulletins. Read sections of software manuals to learn about advanced procedures and improvements to upgraded versions.
  • Ability to discuss technical matters with co-workers, colleagues and suppliers. Discuss challenging software operations with co-workers and help develop instructions for users. Inform and advise computer users with malfunctioning computer hardware and software. Teach, supervise and assist workers in their work units.
  • Prepare, monitor and adjust work schedules and analyze data on user support services provided.
  • Evaluate information technology needs and users' software needs. Review experience with a number of relevant software applications and make recommendations.
  • Perform majority of tasks independently and coordinate efforts with supervisors and co-workers to complete challenging repairs, assess the performance of work units and exchange information about new hardware and software.
  • ITIL and ITSM knowledge is preferred. Experience with the following is required:
    • Current version of Windows Desktop OS Server Administration, maintenance and monitoring including all components such as DNS, DHCP, Group Policy, File and System Security, Windows Hyper-V Virtualization technologies.
      • Current version of Microsoft Office.
      • Current version of Desktop and Notebook hardware (preferably Dell).
      • Current version of Networking basics.
  • Anti-Virus Administration.
  • MS SCCM 2012 and SCOM 2012 Administration.
  • SAN/NAS Administration.
  • Possess drive and motivation to continuously learn new and update technical knowledge. Learn by reading solution logs, help files, manuals, newsletters and trade publications, and through trial and error. Discuss computer malfunctions with co-workers and software suppliers.
  • Excellent break/fix troubleshooting skills.

What Linamar Has to Offer
  • Competitive Compensation
  • Employee Benefits package includes but not limited to, Drug, Dental & Vision etc.
  • 401k Program
  • Opportunities for career advancement.
  • Sustainability Counsel
  • Community based outreach supporting both local and global initiatives and charities.
  • Discounts for local vendors and events, including auto supplier discounts.

About Us
Linamar Corporation is a Canadian-founded global manufacturer, renowned for its advanced engineering and innovative product development across diverse industries and markets. Our journey started in 1966 under the visionary leadership of our founder, and today, we remain committed to cultivating a culture of innovation and collaboration.
With access to state-of-the-art tools and resources, you'll have the opportunity to make a meaningful impact alongside a team of driven and passionate professionals. Join us and be part of a company where innovation, collaboration, and growth are at the heart of everything we do.
Linamar Corporation is an equal opportunity employer and encourages diversity in the workplace without regard to any basis protected by applicable federal, state, or local law. Linamar Corporation encourages applications from all qualified individuals and will reasonably accommodate applicants throughout all stages of the recruitment and selection process upon request.
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