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Senior Desktop Support Analyst Jobs in Colorado (NOW HIRING)

Exclusive Resorts, LLC

IT Support Analyst

Denver, CO · On-site

$52 - $78/hr

Partner with our Sr. IT Support Analyst to troubleshoot and resolve complex desktop and laptop issues. * This role will occasionally assist with the following: assist with Windows Server and AWS ...

Exclusive Resorts LLC

IT Support Analyst

Denver, CO · On-site

$65K - $75K/yr

Partners with our Sr. IT Support Analyst to troubleshoot and resolve complex desktop and laptop issues. * Performs onboarding and offboarding tasks for Employees, Partners, and Contractors.

Fortiuscap

Desktop Support Tech I, II & III

Vail, CO · On-site

$33.23 - $46.52/hr

... a Desktop Support Technician. This position serves as a primary point of contact for end users ... analysis. Minimum Qualifications & Requirements for all levels: * Driver's License: Valid driver ...

Exclusive Resorts LLC.

IT Support Analyst

Denver, CO · On-site

$65 - $75/hr

Partners with our Sr. IT Support Analyst to troubleshoot and resolve complex desktop and laptop issues. * Performs onboarding and offboarding tasks for Employees, Partners, and Contractors.

AA2IT

Desktop Support Tech I

Longmont, CO · On-site

$20 - $25.50/hr

Job Summary : AA2IT is seeking a Desktop Support Tech I to provide technical support for PC ... Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services.

Apolis

Trainee - Traine

Almont, CO · On-site

Perform root cause analysis for recurring desktop issues and recommend sustainable remediation actions that enhance reliability and reduce support workload. * Coordinate with network and application ...

Weld County

Technical Support Analyst

Greeley, CO · On-site

$34.99 - $45.49/hr

... Technical Support Center (TSC) Analyst is a dual purpose, onsite position responsible for ... Knowledge of standard desktop and laptop hardware components and associated peripherals. (High ...

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Showing results 21-40

All JobsDesktop Support Analyst JobsSenior Desktop Support Analyst JobsSenior Desktop Support Analyst Jobs in Colorado

Senior Desktop Support Analyst information

See Colorado salary details

$26.8K

$87.9K

$145.6K

How much do senior desktop support analyst jobs pay per year?

As of Sep 6, 2026, the average yearly pay for senior desktop support analyst in Colorado is $87,896.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,900.00 and $95,700.00 per year, depending on experience, location, and employer.

What is a senior desktop support analyst?

Senior Desktop Support Analysts are IT professionals responsible for providing advanced technical support for computer systems, software, and hardware within an organization. They handle complex issues escalated from junior support staff, perform troubleshooting, and ensure that end-users experience minimal downtime. In addition to resolving technical problems, they may also assist in training staff, maintaining IT documentation, and implementing system upgrades. Their expertise helps keep business operations running smoothly by resolving IT-related issues efficiently.

What are the key skills and qualifications needed to thrive as a senior desktop support analyst, and why are they important?

To excel as a Senior Desktop Support Analyst, you need in-depth knowledge of operating systems, hardware troubleshooting, network fundamentals, and typically an associate degree or equivalent experience in IT. Familiarity with ticketing systems, remote support tools, Active Directory, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are commonly expected. Strong problem-solving abilities, effective communication, and customer service orientation distinguish top performers in this role. These skills ensure prompt resolution of technical issues, minimal downtime, and a positive experience for end users.

What are some common challenges faced by senior desktop support analysts, and how can they be managed effectively?

Senior Desktop Support Analysts often encounter complex technical issues that require quick diagnosis and resolution, especially when supporting executive-level staff or managing high-priority incidents. They may also need to balance multiple support tickets simultaneously while maintaining high customer satisfaction. Effective time management, clear communication, and continuously updating technical knowledge are key strategies for managing these challenges. Collaborating closely with IT teams and documenting solutions also helps streamline recurring issues and supports overall team efficiency.

What is the difference between Senior Desktop Support Analyst vs Desktop Support Technician?

AspectSenior Desktop Support AnalystDesktop Support Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), HDI Support Center AnalystCompTIA A+, HDI Support Center Analyst (entry-level certifications)
Work EnvironmentCorporate IT departments, enterprise environments, help desk teamsHelp desks, small business IT support, on-site troubleshooting
ResponsibilitiesAdvanced troubleshooting, user training, system upgrades, mentorshipBasic hardware/software support, issue resolution, user assistance

The Senior Desktop Support Analyst typically handles more complex issues, provides mentorship, and works in larger enterprise environments. In contrast, the Desktop Support Technician focuses on basic support tasks and troubleshooting. Both roles require similar certifications but differ in scope and experience level.

What are popular job titles related to Senior Desktop Support Analyst jobs in Colorado?

For Senior Desktop Support Analyst jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Senior Desktop Support Analyst jobs in Colorado look for?

The top searched job categories for Senior Desktop Support Analyst jobs in Colorado are:

What cities in Colorado are hiring for Senior Desktop Support Analyst jobs?

Cities in Colorado with the most Senior Desktop Support Analyst job openings:

Senior Desktop Support Analyst jobs near you
Infographic showing various Senior Desktop Support Analyst job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $87,896 per year, or $42.3 per hour.

IT Support Analyst

Exclusive Resorts, LLC

Denver, CO • On-site

$52 - $78/hr

Other

Re-posted 16 days ago

Job description

ExclusiveResorts is seeking an IT Support Analyst to join our Engineering Operations team. The successful candidate will be responsible for providing exemplary technical support to our employees, ensuring smooth and efficient operations of the technical support process. The ideal candidate has experience supporting a diverse collection of business systems and applications. This position will interface with all levels of the business, so we are looking for someone with strong communication skills and a positive attitude. Flexibility and a passion for learning are required for this role.

ROLESANDRESPONSIBILITIES
  • Provide technical support to employees experiencing issues with hardware, applications, and network systems.
  • Own and operate our IT Service Management (ticketing) platform.
  • Provide white glove support to our leadership team.
  • Participate in IT projects as required.
  • Partner with our Sr. IT Support Analyst to troubleshoot and resolve complex desktop and laptop issues.
  • This role will occasionally assist with the following: assist with Windows Server and AWS/Azure cloud requests; provide support of our corporate and resort wireless environments; assist with desktop, laptop, and server patching.
  • Onsite support at the corporate office 5 days a week.
  • This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this company and position, the responsibilities of this role may change.
EDUCATION,SKILLS,ANDEXPERIENCE
  • Associate degree or equivalent work experience.
  • CompTIA+ certification preferred.
  • Experience supporting Microsoft technologies (Microsoft365, Windows, ActiveDirectory, EntraID).
  • Experience supporting macOS and iOS devices.
  • Experience with Dell laptop hardware.
  • Working knowledge of core networking concepts (DNS, DHCP, SSH, VPN, LAN, WAN, TCP/IP).
  • Experience with collaboration platforms (Zoom, SharePoint, MSTeams, Slack).
  • Familiarity with IT Service Management platforms (Zendesk, Jira Service Management).
  • Strong cross‑functional collaboration skills, with the ability to work effectively across technical teams and the broader business.
  • Excellent problem‑solving skills with the ability to prioritize and manage competing tasks.
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