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Senior Desktop Engineer Jobs in Virginia (NOW HIRING)

GRVTY

Senior VDI Engineer

Springfield, VA

$125K - $137K/yr

Virtual Desktop Engineer to support the design, configuration, and maintenance of a large, globally ... Progressive roles from Administrator to Sr. Engineer. * Citrix Virtual Apps and Desktops v7.15 and ...

CYNET SYSTEMS

Sr Desktop Support Tech 2

Richmond, VA · On-site

$21 - $26/hr

Ability to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to ... We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and ...

GRVTY

Senior VDI Engineer

Springfield, VA · On-site

$125K - $137K/yr

Virtual Desktop Engineer to support the design, configuration, and maintenance of a large, globally ... Progressive roles from Administrator to Sr. Engineer. * Citrix Virtual Apps and Desktops v7.15 and ...

GRVTY

Senior VDI Engineer

Springfield, VA

$125K - $137K/yr

Virtual Desktop Engineer to support the design, configuration, and maintenance of a large, globally ... Progressive roles from Administrator to Sr. Engineer. * Citrix Virtual Apps and Desktops v7.15 and ...

Time Systems LLC

Desktop Support Technician

Arlington, VA · On-site

$23.25 - $29.50/hr

... Management, and Engineering solutions. Our commitment to empowering our team and fostering ... Role Summary TIME Systems is looking for senior desktop support technicians to join our team. Your ...

KBR

Senior VIP Desktop Support Technician

Arlington, VA · On-site

$23.25 - $29.50/hr

Senior VIP Desktop Support Technician KBR is seeking a Senior VIP Desktop Support Technician to ... engineering, science, technology, and mission support solutions. This is a full-time onsite ...

KBR, Inc.

Senior VIP Desktop Support Technician

Arlington, VA · On-site

$23.25 - $29.50/hr

Senior VIP Desktop Support Technician KBR is seeking a Senior VIP Desktop Support Technician to ... engineering, science, technology, and mission support solutions. This is a full-time onsite ...

VCU Health

Desktop Solutions Architect

Richmond, VA · On-site

The Desktop Solutions Architect also mentors engineering teams, evaluates emerging technologies ... the organization Provide senior level expertise on hybrid Active Directory design and ...

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All JobsDesktop Engineer JobsSenior Desktop Engineer JobsSenior Desktop Engineer Jobs in Virginia

Senior Desktop Engineer information

See Virginia salary details

$10

$44

$81

How much do senior desktop engineer jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for senior desktop engineer in Virginia is $44.81, according to ZipRecruiter salary data. Most workers in this role earn between $27.64 and $57.45 per hour, depending on experience, location, and employer.

What is a senior desktop engineer?

A Senior Desktop Engineer is an IT professional responsible for designing, implementing, and maintaining desktop computing environments within an organization. They manage software deployments, troubleshoot complex technical issues, and ensure that all end-user devices are secure and up to date. Senior Desktop Engineers also develop standard operating procedures, lead technical projects, and may mentor junior staff. They play a crucial role in supporting employees' productivity by providing reliable desktop solutions and support.

What are the key skills and qualifications needed to thrive as a senior desktop engineer?

To thrive as a Senior Desktop Engineer, you need deep expertise in Windows and Mac OS environments, endpoint management, and troubleshooting, typically supported by a degree in IT or related certifications like Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with tools such as SCCM, Intune, Active Directory, and scripting languages like PowerShell is highly valuable. Strong problem-solving abilities, effective communication, and a customer-focused attitude set top performers apart. These skills and qualities ensure reliable system performance, efficient support, and a positive user experience in complex enterprise environments.

What are some common challenges faced by senior desktop engineers, and how can they be effectively managed?

Senior Desktop Engineers often encounter challenges such as managing large-scale software deployments, ensuring security compliance across diverse systems, and supporting end-users with varying technical skills. Addressing these requires strong problem-solving abilities, up-to-date knowledge of endpoint management tools, and effective communication with both IT peers and non-technical staff. Proactively documenting processes and staying current with evolving technologies can help streamline workflows and minimize disruptions.

What is the difference between Senior Desktop Engineer vs Desktop Support Specialist?

AspectSenior Desktop EngineerDesktop Support Specialist
Required CredentialsBachelor's in IT or related, certifications like CompTIA A+ or Microsoft CertifiedHigh school diploma or associate's degree, certifications like CompTIA A+
Work EnvironmentDesigning, implementing, and maintaining desktop systems in corporate environmentsProviding technical support and troubleshooting for end-users
Employer & Industry UsageUsed in IT departments across various industries, focusing on infrastructureCommon in help desks, support centers, and smaller IT teams

The Senior Desktop Engineer typically handles advanced desktop infrastructure tasks, including system design and deployment, while the Desktop Support Specialist focuses on resolving user issues and providing technical support. Both roles require similar certifications but differ in scope and responsibilities within IT teams.

How much do senior desktop engineers make?

Senior desktop engineers typically earn between $80,000 and $120,000 annually, depending on experience, certifications, and the company. In high-demand areas, salaries can exceed this range, especially for those with advanced skills in troubleshooting, network configuration, and enterprise environments.

What are the most commonly searched types of Desktop Engineer jobs in Virginia?

The most popular types of Desktop Engineer jobs in Virginia are:

What are popular job titles related to Senior Desktop Engineer jobs in Virginia?

For Senior Desktop Engineer jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Senior Desktop Engineer jobs in Virginia look for?

The top searched job categories for Senior Desktop Engineer jobs in Virginia are:

What cities in Virginia are hiring for Senior Desktop Engineer jobs?

Cities in Virginia with the most Senior Desktop Engineer job openings:

Senior Desktop Engineer jobs near you
Infographic showing various Senior Desktop Engineer job openings in Virginia as of August 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $93,213 per year, or $44.8 per hour.

Senior IT Customer Support Analyst, Desktop Support

KBR, Inc.

Arlington, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

KBR rating

8.3

Company rating: 8.3 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

142nd of 451 rated engineering

Job description

Title:
Senior IT Customer Support Analyst, Desktop Support
KBR is seeking a Senior Desktop Support Team Lead to provide advanced technical support and operational leadership across a complex enterprise computing environment. This role serves as a senior escalation resource for desktop, endpoint, and end-user support services while helping ensure the timely resolution of incidents and service requests in accordance with established service level objectives. The successful candidate will leverage deep expertise in Microsoft Windows, Microsoft 365, collaboration technologies, endpoint hardware, and enterprise support processes to resolve complex technical issues and maintain a high-quality user experience.
In addition to hands-on technical support, this position provides leadership, mentoring, and technical direction to support personnel across multiple offices and project locations. Working closely with infrastructure, network, cybersecurity, and business teams, the Senior Desktop Support Team Lead will drive continuous improvement initiatives, support operational reporting, and contribute to the strategic direction of Tier 2 support services throughout the region.
In September 2025, KBR announced that we are spinning our Mission Technology Solutions business into a separate public company. This role will ultimately be part of the new company. The Mission Technology Solutions business partners with governments and defense, intelligence, space, aviation, and critical infrastructure customers to deliver high-end engineering, science, technology, and mission support solutions.
Key Responsibilities
Technical Support & Escalation Leadership
  • Serve as a senior escalation resource for complex desktop, endpoint, and user support issues.
  • Provide customer support to internal and external customers within established service levels.
  • Stage, configure, deploy, and support laptops, desktops, workstations, peripherals, printers, and mobile devices.
  • Perform advanced break/fix troubleshooting and root-cause analysis for endpoint hardware and software issues.
  • Install, configure, and support Microsoft Windows operating systems, Microsoft 365 applications, Microsoft Teams, and associated enterprise technologies.
  • Troubleshoot authentication technologies, including multifactor authentication (MFA), smart cards, digital certificates, single sign-on (SSO), and identity-related services.
  • Diagnose and resolve local and network printing issues, including troubleshooting enterprise network printers, print servers, print queues, driver-related issues, and secure printing solutions.
  • Support workstation refresh programs and end-user data migrations.
  • Provide support for virtual desktop infrastructure (VDI) and remote-access technologies.
  • Deliver audiovisual support for conference rooms, executive meetings, and critical videoconferencing events.
  • Support IP telephony and collaboration technologies, including Microsoft Teams and similar enterprise communication platforms.
  • Perform advanced network troubleshooting and work closely with network engineering teams to resolve connectivity issues.
  • Collaborate with vendors and third-party providers to resolve technical issues requiring external escalation.
  • Support office openings, closures, relocations, and project site deployments.
  • Maintain accurate asset inventories and equipment lifecycle records.

Leadership & Process Management
  • Provide technical leadership and strategic input related to Tier 2 desktop support operations.
  • Lead or coordinate the daily activities of support personnel, including geographically dispersed team members.
  • Mentor, train, and support junior technicians and service desk personnel.
  • Identify recurring issues, process inefficiencies, and operational risks and implement corrective actions.
  • Coordinate resolution activities for cross-functional incidents involving networking, cybersecurity, infrastructure, voice, and enterprise application teams.
  • Develop and improve support processes, procedures, and operational standards.
  • Prepare and present service delivery reports, ticket metrics, SLO performance reviews, and operational dashboards.
  • Maintain technical documentation, knowledge articles, support procedures, and runbooks.
  • Participate in on-call support rotations and executive/VIP support activities as required.

Basic Qualifications
Education & Experience
  • Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, or a related field, or an equivalent combination of education and experience.
  • 5+ years of enterprise desktop support experience.
  • Experience providing Tier 2 or Tier 3 desktop support within a Microsoft-based environment.
  • Experience leading, mentoring, or directing the work of other technical support professionals.

Skills & Competencies
  • Advanced knowledge of desktop support operations, service management processes, and enterprise IT environments.
  • Strong leadership and team coordination skills.
  • Advanced troubleshooting skills across Windows operating systems, Microsoft 365, endpoint technologies, and hardware platforms.
  • Experience troubleshooting and supporting Apple MacBook devices and macOS operating systems.
  • Experience troubleshooting enterprise network printing environments, including network-connected printers, print servers, print management solutions, and printer connectivity issues.
  • Strong verbal, written, and presentation skills.
  • Experience developing reports and presenting operational metrics to management.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Excellent customer service, stakeholder engagement, and problem-solving capabilities.

Preferred Qualifications
  • One or more of the following certifications: ITIL Foundation Certification, CompTIA A+ or Network+ certifications, Microsoft Endpoint Administrator or Modern Desktop Administrator certification.
  • Cisco networking experience or CCST/CCNA certification.
  • Linux administration experience.
  • Experience with SAP or asset management systems.
  • Project leadership or supervisory experience.

Additional Requirements
  • Must be legally authorized to work in the United States without current or future employer sponsorship unless otherwise specified.
  • Ability to obtain and maintain any required customer, government, or contract-specific clearances.
  • Valid driver's license may be required.
  • Occasional travel to local, regional, and project locations may be required.

Additional Compensation: KBR may offer bonuses, commissions, or other forms of compensation to certain job titles or levels, per internal policy or contractual designation. Additional compensation may be in the form of sign on bonus, relocation benefits, short term incentives, long term incentives, or discretionary payments for exceptional performance.
Benefits: KBR offers a selection of competitive lifestyle benefits which could include a 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.
Belong, Connect and Grow at KBR
At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

What KBR employees say

Pay

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Hours and flexibility

Workplace

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About KBR

Sourced by ZipRecruiter

At KBR, we partner with government and industry clients to provide purposeful and comprehensive solutions with an emphasis on efficiency and safety. With a full portfolio of services, proprietary technologies and expertise, our employees are ready to handle projects and missions from planning and design to sustainability and maintenance. Whether at the bottom of the ocean or in outer space, our clients trust us to deliver the impossible on a daily basis.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Houston, TX, US

Year founded

1998

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