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Senior Desktop Administrator Jobs (NOW HIRING)

Senior Desktop Support Engineer

Seatac, WA ยท On-site

$102K - $128K/yr

Northwest Center is seeking an experienced and service-minded Senior Desktop Support Engineer to ... Administer Microsoft-centric endpoint management platforms for device configuration, compliance ...

As the Sr. Desktop Support Analyst, you will be responsible for providing high-quality desktop ... Pro-actively assesses employee capacity working with business administrators to ensure appropriate ...

As the Desktop Support Analyst, you will be responsible for providing high-quality desktop, mobile ... Pro-actively assesses employee capacity working with business administrators to ensure appropriate ...

Senior Help Desk System Analyst

Atlanta, GA ยท On-site

$19.75 - $27/hr

Senior Help Desk System Analyst | IT Support & End-User Services Location: Onsite -- Atlanta, GA ... Modern Desktop Administrator Associate, or equivalent certification preferred

Desktop Support Tech II

San Antonio, TX ยท On-site

$18.25 - $23.25/hr

Desktop Support Technician II Department: Information Technology Reports To ... Senior Systems Administrator Salary Grade: DOE FLSA Status: Full Time / Non-Exempt Location: San ...

Desktop Support Tech II

San Antonio, TX ยท On-site

$18.25 - $23.25/hr

Desktop Support Technician II Department: Information Technology Reports To ... Senior Systems Administrator Salary Grade: DOE FLSA Status: Full Time / Non-Exempt Location: San ...

Field Desktop Support Tech

Orange, CA ยท On-site

$21.75 - $27.50/hr

As a key member of our support team, you will work closely with senior leadership and must exhibit ... Certifications such as CompTIA A+, Microsoft Modern Desktop Administrator, Apple ACSP, or ITIL ...

Field Desktop Support Tech

Anaheim, CA ยท On-site

$50K - $75K/yr

As a key member of our support team, you will work closely with senior leadership and must exhibit ... Certifications such as CompTIA A+, Microsoft Modern Desktop Administrator, Apple ACSP, or ITIL ...

Join Our Team as a Senior Desktop & Network Support Analyst! We are seeking a highly motivated and ... Administer and maintain Endpoint environments with 3000+ devices, ensuring optimal performance and ...

Desktop support of Windows 11 workstations in a Microsoft Active Directory environment. * Microsoft ... Interact with the engineering management team and senior customer personnel on matters requiring ...

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Senior Desktop Administrator information

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$19

$34

$54

How much do senior desktop administrator jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for senior desktop administrator in the United States is $34.48, according to ZipRecruiter salary data. Most workers in this role earn between $26.68 and $38.94 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Desktop Administrator, and why are they important?

To thrive as a Senior Desktop Administrator, you need in-depth knowledge of operating systems (Windows, macOS), hardware troubleshooting, and network fundamentals, typically supported by a degree in IT or related certifications like CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or ITIL. Expertise with Active Directory, group policy management, endpoint management tools (like SCCM or Intune), and remote support software is essential. Strong problem-solving, communication, and customer service skills set top performers apart in this role. These skills ensure reliable, secure, and efficient IT environments while enabling effective support for end-users across an organization.

What does a Senior Desktop Administrator do?

A Senior Desktop Administrator is responsible for managing and maintaining an organization's desktop computing environment. This includes installing, configuring, and troubleshooting hardware and software on desktops and laptops, ensuring security compliance, and supporting end-users with technical issues. They often oversee software deployments, manage user accounts, and develop procedures to optimize workstation performance. Additionally, they may mentor junior staff and assist with IT planning and policy development.

What are some common challenges faced by Senior Desktop Administrators, and how can they be addressed?

Senior Desktop Administrators often encounter challenges such as managing large-scale system updates without disrupting business operations, troubleshooting complex hardware and software issues, and ensuring security compliance across all workstations. These challenges can be addressed by developing strong documentation practices, leveraging automation tools for patch management, and staying current with security best practices. Collaboration with IT security, help desk, and network teams is also essential to maintain a stable and secure desktop environment.

What is the difference between Senior Desktop Administrator vs Desktop Support Specialist?

AspectSenior Desktop AdministratorDesktop Support Specialist
Required CredentialsIT certifications (e.g., CompTIA A+, Microsoft Certified)Entry-level certifications or none
Work EnvironmentCorporate IT departments, enterprise environmentsHelp desks, user support teams
Employer & Industry UsageLarge organizations, IT service providersSmall to medium businesses, tech support firms
Common Search & ComparisonOften compared for experience and responsibilitiesEntry-level role, less complex tasks

The Senior Desktop Administrator typically handles advanced desktop management, network issues, and system upgrades in enterprise environments, requiring more certifications and experience. In contrast, a Desktop Support Specialist focuses on basic user support, troubleshooting, and help desk tasks. The two roles differ mainly in complexity, scope, and experience level, with the Senior Desktop Administrator playing a more strategic and technical role.

What cities are hiring for Senior Desktop Administrator jobs? Cities with the most Senior Desktop Administrator job openings:
What are the most commonly searched types of Desktop Administrator jobs? The most popular types of Desktop Administrator jobs are:
What states have the most Senior Desktop Administrator jobs? States with the most job openings for Senior Desktop Administrator jobs include:
Senior Desktop Support Engineer

Senior Desktop Support Engineer

Northwest Center

Seatac, WA โ€ข On-site

$102K - $128K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago


Job description

Northwest Center is seeking an experienced and service-minded Senior Desktop Support Engineerย to provide end-user technology services and support across our locations. As an $80M nonprofit social enterprise with a diverse workforce of more than 900 employees, we depend on technology toย connect people, streamline operations, and deliver technology services at scale.ย 
Working as part of a small team, this role will focus on designing, implementing, and supporting a secure, modern, and reliable endpoint environment for all users in a primarily Microsoft and Apple iOS environment.
ย 
An ideal candidate for this role will be able to use their strong problem-solving and communication skills to leverage their technical expertise to deliver strong results and excellent customer service.ย 
ย 
Location:ย SeaTac and Seattle, WA | Hybrid ย 
Wage Range:ย $102k - ย $128k Annual Salary ย 
Schedule: Monday โ€“ Friday; 8 am โ€“ 5 pmย 
ย ย 
Benefitsย  ย  ย ย 
  • Comprehensive Medical, Dental, Vision, Disability, and Life Insurance, effective the month after 30 days of employment
  • 17 Accrued Paid Time Off Days Annuallyย 
  • 7 Paid Holidays + 1 Day of Floating Holiday; 2 Floating Holiday days annually after one year
  • Parental Leave & Paid Compassion Leave
  • Retirement 401(K) with a company match
  • Employment Assistance Program (EAP) via Spring Health
  • Mental Wellness Program, including six free therapy sessions per year
  • Opportunity to become a mentor or mentee through NWCโ€™s Mentorship Match program
  • Wellness Reimbursement Program - $25/month
  • Student Loan Contribution Program - $50/month
  • Pet Insurance Discount Program
Check out the entire list of benefits Northwest Center has to offer here:https://nwcbenefits.hrbenefits.net/ ย 
ย 
Key Responsibilitiesย 
  • Configure, deploy, maintain, and support desktop, laptop, tablet, peripheral, network (wired/wireless), and other endpoint technologies in a Microsoft and Apple iOS environment
  • Lead the design and management of standard endpoint build configurations using modern provisioning tools (e.g., Microsoft Intune, Autopilot)
  • Define and enforce endpoint configuration standards, security baselines, and compliance policies using Intune configuration profiles, Group Policy, and related technologies
  • Administer Microsoft-centric endpoint management platforms for device configuration, compliance enforcement, patching, and software distribution
  • Support and maintain the Microsoft Teams environment and capabilities, including policies, add-ins, plugins, and user experience considerations
  • Provision, configure, secure, and support corporate mobile devices, including enrollment and policy enforcement
  • Manage and administer user accounts, permissions, and access controls in Entra ID
  • Provide end-user support by monitoring ticket queue and delivering high-quality technology support in person, by phone, via chat, or email to both onsite and remote end users
  • Coordinate workstation installations, upgrades, moves, and hardware refreshes for new hires, office changes, and general lifecycle management
  • Act as a Level III team escalation resource for complex endpoint and application issues, identifying root causes and driving permanent, documented fixes
  • Coordinate and collaborate with vendors to ensure delivery and support of managed/outsourced IT services
  • Mentor and support team members to promote engineering best practices, documentation, and knowledge sharing
  • Develop and maintain IT documentation, including technology standards and configurations, SOPs, and end-user knowledge base articles
Requirementsย 
  • Associateโ€™s Degree or higher, or equivalent work experience
  • 5+ years of experience in desktop support and/or endpoint engineering role
  • Strong knowledge of PC hardware, Windows operating systems, wired/wireless networks. HW/SW troubleshooting, and technology lifecycle management
  • Deep hands-on experience with Microsoft endpoint, configuration, security, and identity management tools, including Intune, Autopilot, Defenderย 
  • Well-versed in networking fundamentals and remote support toolsย 
  • Experience with vulnerability management, patching, and compliance reporting ย 
  • Ability to manage multiple priorities in a regulated environmentย 
  • Familiarity with common IT compliance models, i.e., HIPAA, GDPR, ISO27001, SOC 2ย 
  • Strong customer service, written and verbal communication skillsย 
ย 
Northwest Center is committed to offering reasonable accommodation to applicants with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at jobs@nwcenter.org.ย ย ย ย 
ย 
At Northwest Center, we do not just accept diversity and inclusion โ€” we celebrate it, support it, live it, and flourish in it to benefit our employees, the community, and our clientele. We believe that our strength lies within our diversity and the forward motion towards a day when people of all abilities can learn and work together.ย 
We believe that curiosity and critical thinking are essential to dialogue and improving decision-making, planning, resource allocation, and how we treat others. Our goal is to create and implement more equitable practices, policies, and culture. To be equitable means to value and respect individuals from all cultural backgrounds, genders, races, identities, and abilities. Northwest Center is proud to be an equal opportunity employer, including disability and veteransโ€™ status.ย  ย 
Employment Type: Full-Time