Senior Customer Service Jobs in Delaware (NOW HIRING)

• We are hiring immediately for full time and part time LAUNDRY SERVICE SENIOR positions.
• Location: Nemours Alfred I. DuPont - 1600 Rockland Road, Wilmington, DE 19803. Note: online applications accepted only.
• Schedule: Full time and part time schedules; first and second shifts available. Hours and days may vary, including rotating weekends and holidays. Further details upon interview.
• Requirement: No experience necessary. Willing to train!
• Fixed Pay Rate: $18.50 per hour.

Make a difference in the lives of people, your community, and yourself. At Crothall Healthcare, a Compass Healthcare company, you'll join a culture built on caring for people and creating a true sense of belonging. Our careers are filled with purpose and empower you to transform healthcare experiences while building lasting relationships.
Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry. As the market leader in Environmental Services (EVS), we support nearly 1,300 accounts, many of which are ranked among the nation's top hospitals. With nearly 30,000 team members, we hold ourselves to high standards of detail, safety, and excellence. We empower and uplift each other by working together, take responsibility for doing the right thing, and believe there is no limit to our potential when we grow together across Environmental Services, Patient Transportation, Patient Observation, Facilities Management, Healthcare Technology Solutions, Ambulatory Services, and Sterile Processing.
Job Summary
DEFINITION: Properly and accurately, pack, inspect and organize clean linen ensuring our customer receives their order with high quality and presentation.
MINIMUM QUALIFICATIONS:
1. Ability to follow oral and written instructions and perform mathematical calculations.
2. Ability to perform duties requiring walking, kneeling, pushing, pulling and lifting at least 50 pounds.
3. Demonstrates commitment to the Partners-In-Caring Process in all interactions and in performing all job duties. Performs duties in a manner to promote quality patient care and customer service/satisfaction.
PRINCIPAL ACCOUNTABILITIES:
• Prepare and process linen: feeding, receiving, sorting, folding, wrapping and/or stacking; inspect linens identifying linens requiring repair or reprocessing; load processed linens into baskets, racks and the conveyor ensuring availability and appropriate storage of processed linen.
• Orders linen
• Build clean, neat, organized carts to set standard par level
• Loads/unloads trucks
• Deliver clean linen to the different departments within the hospitals.
• Operates Cart Sterilizer
• Report machinery problems immediately to management
• Ensures safe care to patients adhering to policies, procedures, and standards, within budgetary specifications, including time management, supply management, productivity, and accuracy of practice
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
• Follow Safety Procedures
• All duties assigned.
SKILLS: One to two years as laundry, linen worker or service worker preferred. Ability to communicate in English with hospital staff, patients, co-workers, and supervisors.
DISCLAIMER: This job description is only a summary of the typical functions of the job. The responsibilities, tasks, and duties may differ from those outlined in the job description.
BENEFITS FOR OUR TEAM MEMBERS

• Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

• Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf
Crothall is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Crothall maintains a drug-free workplace.