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Senior Customer Service Rep Self Storage Jobs in Maple Ridge, BC

The Customer Service Representative will assist customers by educating them on our products and services, answering questions, taking and entering orders, utilizing & maintaining multiple software ...

Customer Service Representative

Delta, BC · On-site

CA$20 - CA$25/hr

Pillway Pharmacy is on the lookout for a Customer Service Representative with great communication skills that can provide exemplary support and service to our diverse customer base. This role is ...

As a Customer Order Management Representative, you'll be at the forefront of our order-to-cash ... Post-secondary education or equivalent work experience. * 3+ years in B2B customer service ...

Job Openings >> CSR Data Entry CSR Data Entry Summary Title: CSR Data Entry ID: FDPV-26-21-CSR(1) Department: Accounting Location: Vancouver Company: Fresh Direct Produce Description Here we grow ...

Retail Customer Service Representative

Surrey, BC · On-site

CA$18.25/hr

  • Medical

  • Dental

As a Customer Service Associate, you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire ...

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Customer Service Representative

Bunzl

Pitt Meadows, BC

CA$45K - CA$47K/yr

Full-time

Re-posted 20 days ago


Bunzl rating

6.6

Company rating: 6.6 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

271st of 365 rated logistics


Job description

The Customer Service Representative will assist customers by educating them on our products and services, answering questions, taking and entering orders, utilizing & maintaining multiple software applications including online order guides and basic troubleshooting, interacting and working with Bunzl’s internal team including sales, service, procurement, warehouse & shipping, and management etc. as required to ensure our customers’ needs are met. Given the collaborative nature of this position with sales and warehouse personnel, this position is 100% in the office.

Compensation- $45K-$47K per annum

Hours- Monday to Friday 8:00am - 4:30pm

Responsibilities:

  • Provide our clients with high level customer service meeting/exceeding their needs.
  • Enter orders accurately into the system, checking for item accuracy and pricing, which can deviate by client.
  • Support customers on our online ordering eComm system.
  • Full cycle sales order processing: sales order, credit approval, invoicing and filing.
  • Complete administrative work, following up with purchasing or getting back to customers, with back orders or special orders.
  • Respond in an efficient and timely manner to inquiries and requests relating to our various products.
  • Provide customers with simple quotes.
  • Maintain current knowledge of all promotions.
  • Related duties involving customer service contact, via telephone, email, fax or regular mail.
  • Fill in across divisions and departments in order to provide exceptional service to our customers.
  • Must be able to work with minimal supervision, while being proficient and working in a team environment.

Requirements: 

  • Minimum 1-2 years previous customer service experience.
  • Proficient in dealing with escalated customer service situations.
  • Proficient verbal and written  communication skills.
  • Ability to work under pressure, multitask with meticulous follow up and tight deadlines.
  • Solid crisis management, problem solving, administrative and organizational skills required.
  • Consultative selling skills.
  • Fast learner with initiative and a great work attitude.
  • Ability to handle high volume calls, and a fast-paced environment.
  • Strong Computer Skills, including Microsoft Office and Windows based software.

Bunzl Canada Inc. (bunzlcanada.ca) provides the food and retail packaging, cleaning and hygiene products and equipment, safety and industrial supplies which keep over 58,000 Canadian businesses running optimally, every day. We bring our customers the advantage of global sourcing, product innovation and national scale combined with responsive local service and deep category expertise. Bunzl Canada is a certified Great Place to Work®. We are committed to creating an inclusive, equitable and positive working environment for all employees so that they experience a strong sense of belonging, while developing individually and professionally. Bunzl Canada is an operating company of Bunzl plc (BNZL.L), a FTSE100 company listed on the London Stock Exchange. With 27,000 employees in over 30 countries, our global presence spans the Americas, Europe, Asia Pacific, and the UK and Ireland. At Bunzl, you’ll find Unlimited Potential… Your Career - - Our Future! 

Bunzl Canada has a tradition of commitment to equal employment opportunity. It is our established policy to attract and retain the best qualified people without regard to race, colour, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law.


What Bunzl employees say

Pay

Benefits

Hours and flexibility

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About Bunzl

Sourced by ZipRecruiter

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

London, England, UK